Recent Review: Great job! They even helped me get my TV, DVD, VHS, and computer and printer installed. I really appreciated that because I am not good with all this technology. They swept up the debris when they were down and hauled away all the carpet etc. The only suggestion I have is that it would help if they used a vacuum after sweeping. That would get rid of even more dust. Mike, thank you so much! I love my new floors!
Recent Review: Mr Joe & the C&R Carpet and Rugs team are exceptional! Mr Joe is quick to provide accurate estimates, will work with customers on appropriate materials & legit pricing, & then follows-through quickly with work scheduling & job completion. As an active duty military member renting the residence, all of these qualities are very important to me, & Mr Joe & his team delivered home runs every time. I recently visited the residence & the work quality was outstanding. I would highly recommend them if you are considering this type of work - I'm completely confident that you will be pleased!
Recent Review: From the time we called to get an estimate 'til the service was completed, they were great! The sales staff answered all our questions thoroughly. John, the owner, came out to measure and was very pleasant to talk with. He told us it would only take one day from start to finish and that's the truth. It only took one day. The installators were polite and worked continuously throughout the day.They did an awesome job. They cleaned up all areas where they worked as best as they could. Be prepared to do a thorough cleaning because the dust was pretty bad. John told us to be prepared for a deep cleaning. The floors look great and we would definitely use JK Carpets again.
Recent Review: In our opinion, this is the best flooring company in our town. Mike was great to work with and the price was very fair. The vinyl planks were of higher quality than those we saw in the "big box" stores. We have received many compliments on our basement flooring - by family, friends, and other contractors! We would not hesitate to use this company for our future flooring needs.
Recent Review: We met Rob for the first time during the inspection of the home we purchased. He visited us three times before we finally decided on the type of flooring, color and areas we wanted to change. He brought sample after sample, provided recommendations and really walked us through the process of choosing the right flooring for our new home. The products came in on a timely basis and they were very cooperative in scheduling the install around our schedule. We worked with two install teams and both demonstrated the utmost in professionalism, expertise and further advice in how to finish off various difficult spots in an older home. The hardwood team had to deal with a difficult transition where the former owners had closed in an outside space, but not leveled the floor. That process took two days and a great deal of patience on their part because it did delay their schedule quite a bit. With every bump in the process they were very open and kept us informed even replacing flooring they damaged before we noticed anything was amiss. I can't write enough about how well the team did, how well they communicated and how confident I felt as the process continued and how wonderful the end result is. Rob is a wonderful salesman and the team that follows onlly boosts the experience further.
Recent Review: The owner, along with her technician, examined the floor in my home. They gave me their opinion of what needed to be done. This coincided with my opinion of the scope of the work, since I have had that done previously. She gave me a price which was within the range I wanted to spend. She came with two technicians. She made sure that everything was going smoothly before she left. They came on time. The technicians performed the work beautifully. They were very polite and answered any questions I had. The owner returned at the time she anticipated the job would be completed and inspected the work. I was very pleased and happy with the work. They did a better job then my previous company, which I thought was good. The finished product looked like it did when the marble was first laid. She also provides a guarantee. I would definitely recommend New Galaxy floors and will use them again.
Recent Review: During our visit to FIRUZE, show room, in search of counter tops and tile for our kitchen. We were greeted by Mr. Noel Hernandez, a very pleasant and polite gentleman. Who showed us all the possibilities and even allowed us to take samples home. After we decided to go with FIRUZE, he arrange the visit of Mr. Cihan Celikarsian, who did the measurement of the Kitchen, a true professional and with his extensive knowledge was a great help. The Experience with FIRUZE was a great one because the professionalism of the individuals made this experience a pleasant one. Anyone, who asked about how beautiful our kitchen looks, we recommended FIRUZE.
They offered very competitive prices and a high quality product. All of the sales people were very helpful. The only issue that we had was that we were initially told that we could have everything installed without transition strips, but when the actual install happened, they said we would need at least two. Although a little annoying, they explained their reasons and we're satisfied that they were a necessary annoyance. Overall, we are extremely satisfied with the service and would definitely use them in the future.
- Willis E....
FAthens Custom Flooring,Inc.
Flooring was installed ok with some minor mistakes. After the job, they performed poorly in returning furniture and other items to their original locations. Some items were just ignored and left where they moved them others were haphazardly put in the general location but not neatly. They left wood scraps and pad trimmings all over the drive way and sawdust throughout the house. They knocked the glass out of a cabinet door and did not even acknowledge it. They removed the anti tilt bracket from the new gas range and never replaced it, When I called the office about it, they said the owner would call me back. He never has called. We had to order and intall the bracket ourselves and get the range reinspected.
- David H....
Customer service and quality installation! We hired Abel Flooring through a recommendation from Lowe?s to install the laminate throughout most of our home. The installer, Clayton, was personable, conscientious and hardworking. He stayed on the original timeline given to us, finishing a bit early. He stayed late a couple of evenings to get to a good stopping point, which was helpful for him and for usl. He took care to not make a mess of our home and was considerate of us and our time. Most of all we are very pleased with the flooring. They look great!
- Julie M....
FSHAW'S CARPETS INC
It is my opinion that Shaw's Carpet and Flooring is a dishonest business. I purchased laminate flooring and originally intended to have Shaw's install it in my living and dining rooms. As a result, Garry Shaw came to my home personally to measure and prepare the order. When I later learned Shaw's would not be able to install until 30 days after the order arrived, I secured another installer. I needed part of the living room floor installed as soon as the flooring arrived (about 10 days) and the dining room completed a month later. After the job was fully completed I was surprised that two expensive 8 foot long flooring components were left over - a baby threshold and a stair nose - both in original packaging and totaling about $100. Since Shaw's measured the job I contacted them about the overage, but they hid behind a 30-day return policy. This was despite the fact their install was scheduled to occur 30 days after purchase. The product and color are very popular and Shaw's would have no problem reselling the items. I would accept their position if I had incorrectly measured and requested the flooring products, but since the order entirely represents Shaw's work I believe they should accept the return of the items they mistakenly ordered. I tried several times to address this directly with Shaw's without result. It is my opinion that Shaw's padded my order when they thought they were the installer. In that case I would never have discovered I paid for the extra expensive flooring accessories and Shaw's could use on another job. Shaw's does not stand behind their work and their policies do not benefit their clients. I had enthusiastically recommended Shaw's to others but have since contacted all of them, including the designer/decorator who referred me to Shaw's, and relayed my view that Shaw's lacks integrity.
- Serge A....
BSky Home Improvements
Overall I am satisfied with the work that was done in my home. Ben Meffley the Owner of Sky home improvement came to my home and gave me a better estimate than the previous company. I decided to go to a store to pick out the flooring myself and Ben went out of his way to pick it up for me. He did a fantastic job installing the floor, and tried to be considerate in cleaning up any mess left behind. The floors look wonderful, and I couldn't be happier
- Andrea P....
ATriangle Home Improvement
Wayne with Triangle Home Improvement was wonderful to work with. We had water seep in under our patio door and rot our subflooring, so we decided to replace all of our vinyl and carpet with laminate flooring. We purchased the flooring from Lumber Liquidators and Triangle Home Improvement fixed the subflooring issues, installed the new laminate flooring, and installed a new patio door to prevent water problems in the future. While they were there, I also asked them put our shutters back up that we had taken down to paint. The entire crew is friendly and courteous. They did the demo and install much faster than I ever anticipated and cleaned up afterwards. The new floors are amazing, I have had multiple compliments and have given Triangle's information to several people already. I highly recommend Triangle.
- Linwood N....
ABlackstone Flooring LLC
Service was excellent! We had someone come to our house for an estimate right after we called. They were very helpful and knowledgeable in selecting what was best for our house and within our budget. The work was completed in a timely manner and our floors are beautiful. Everyone was extremely courteous. Would definitely recommend for anyone that has flooring needs!
- Glenda F....
AThe Carpet House Design Center
They were professional the entire way through the process. I let them know of a budget upfront and they were the only company that was able to give me everything that I needed in my requested budget. They were extremely fast in setting up my appointment and always notified me beforehand of exactly what they would be doing. They went way above and beyond to make sure that I was satisfied, and they even came in on a Sunday morning to make sure that my house was ready. I will absolutely go back with them.
- John L....
Excellent! After my first call Jeff came out, showed me samples, I decided, we set a agreed upon install date and the installation went smooth and quickly.
- Richard Z....
The experience was very good. The Lowes representative called frequently and stayed in touch well. Overall, everything went real well. The salespeople at the store were fine; they were informative and gave me different options. The contractor folks were pretty meticulous about listening to what we wanted. They came promptly at the times we wanted.