Recent Review: The job was completed successfully and Chris and Dan were very thorough and left the work areas clean and tidy. I would definitely recommend Nelson's Heating and Cooling and will use them in the future.
Recent Review: I have been working with Colonial Plumbing and heating for over a year; both personal and professional capacity. I have dealt with many difference administrative and technical staff. Each person has always been helpful, courteous and professional. They arrive on time, if not earlier, and provide accurate written estimates. The technicians are knowledgeable, friendly, and extremely professional. I really appreciate this company and all of their staff. It doesn't matter if its a small job like lighting a gas fire place or a large job-installing gas lines or repairing units, they are always professional, courteous and within the estimate.
Recent Review: He came to quote me on installing a new gas line for my stove. The price was higher than I was expecting so I declined any services. He did not charge me for the quote, but was supposed to be 60 dollars. Tech was named Steve and was very nice. I will call for future services.
Recent Review: This was the only company that I actually spoke with on Friday. I called a couple of additional places Saturday morning and decided to go with Pipe Doctor. Initially Gary stated that they could come out Monday because it was the weekend. But when I said that I really would like to get it done today- he worked to make that happen and did just that. Luis came out this morning to get a better idea of the situation and got to their supplier by noon. He was back here by 12:30ish. Another employee, Wayne I believe, came out and they were done by 2:30. Once done, he explained some things to me about the system and its maintenance. They were courteous, professional and efficient. I received another quote was for 1800. Both Pipe Doctor and the other business took into consideration the location of the water heater (tighter fit/squeeze) and something to do with the gas line. So I felt comfortable knowing that he/they were not trying to "get me". The other company could not match Gary's quote of 1500.00. Coincidentally, my neighbor also replaced his water heater this morning but went through Roto Rooter. His price: 1800.00 That was the cheapest quote he received off of Home Advisor. Another thing that sets them apart is the fact that they not only have a warranty for the parts, but also the labor for 6 years too. I would definitely use this company again without a doubt.
INSTILATION OF GAS LINE WAS VERY LABOR INTENSIVE, HAD TO CUT SEVERAL HOLES IN BASEMENT CEILING, ONLY COVERED 3 0F 5 HOLES TURNED OUT ALL THAT WAS INCLUDED IN CONTRACT, THEN WERE PROBLEMS WITH APPLIANCE NONE OF WHICH WAS THEIR FAULT, THEY HAD TO COME BACK TO FINISH INSTILATIONS, WORKERS WERE VERY PROFESSIONAL AND DID A EXCELLANT JOB, MOSTLY FRUSTRATING WAS CALLING TO ARRANGE THINGS AS PROBLEMS AROSE (AGAIN NOT THEIR FAULT) WITH DIFFERENT APPLIANCES, CALL BACKS TOOK TO NEXT DAY,
- Kathleen H....
AColonial Plumbing & Heating Co., Inc.
I have been working with Colonial Plumbing and heating for over a year; both personal and professional capacity. I have dealt with many difference administrative and technical staff. Each person has always been helpful, courteous and professional. They arrive on time, if not earlier, and provide accurate written estimates. The technicians are knowledgeable, friendly, and extremely professional. I really appreciate this company and all of their staff. It doesn't matter if its a small job like lighting a gas fire place or a large job-installing gas lines or repairing units, they are always professional, courteous and within the estimate.
- Alternative C....
APipe-It Plumbers LLC
The installation went very well. Ethan was professional and on time. The city inspection was passed in short order.
- Anne J....
BMichael & Son Svc Inc
I requested an estimate for installing a gas line to my cooktop. The technician from Michael & Son was very professional and punctual. He gave me the estimate for installing the gas line (a little on the pricey side) but then he walked around and gave me estimates on things I had no idea were going bad or were in need of replacement. He explained what was wrong and why I needed to get it replaced or serviced. I'm probably going to go with a less expensive company but I would recommend this company to anyone because of the excellent professionalism displayed by their technician.
- Maximino R....
AMichael & Son Services Norfolk
They came when they said they would. They were fast, efficient and very pleasant. The technician later followed up with a thank you post card.
- Denise T....
AShackleford's Plumbing, LLC
Fantastic! They had a really good price compared to other plumbers in town, and their employees were very professional.
- Ashley A....
CCYPHERS PLUMBING HEATING & ELECTRICAL INC
Very poorly. Telephone receptionist was quite rude and impatient when we called to check for service availability. This company only services within EXACTLY 30 miles from their location, and we fell at the 37 mile mark. Maintaining a general area for coverage is understandable, but having no willingness to flex at the expense of nearly guaranteed business seems like a poor operating procedure. Make sure you call with your address to make sure you are within the golden ring of service.
- Travis P....
Squeezed us in between appointments as it was an urgent situation. I saw the work after completion and it was perfect. If you need a plumber who is really good and willing to make recommendations to other trades (I talked to him about running a gas line), this is the company to call.
- Robert C....
AKellam's Plumbing and Heating
I used him because he was the only plumber who responded to a message I left on his machine. That was the first time I used him. He was willing to explain everything to me without being condescending. He solved my plumbing problems and didn't charge me an arm and a leg. He is NEAT, efficient, and reasonable.
- Christine L....
AHaynes Drains & Plumbing
Travis Haynes provided excellent service and I couldn't be more pleased. I have also had his company replace a toilet and water heater, and both jobs were highly satisfactory. I will use again.