Hardy Refrigerator Repair

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Business Description: We are a full service general maintenance company with a concentration in refrigeration. One call takes care of it all. If we can't provide what a customer needs we will make the arrangements with another reputable company to have it taken care of for you and we will make sure the job is complete and done well. We work with several different companies when a customer requests a service outside of our areas of expertise. The customer and their needs are our focus.
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Recent Review: bill I called and left a message concerning what I figured was a leak from the water line feeding our ice maker on the refrigerator. I received a call back within the hour. During that phone call we discussed the problem and he said he could come straight on over as he was already in town. He communicated well and often concerning how soon he would arrive. Once he arrived, we reviewed the situation, and he looked at the water line which was, indeed, the problem. He completed the work within about 30-45 minutes and was courteous and informative the whole time. The charge was $81 for replacing the last bit of copper line which was impinged and under too much pressure with a flexible plastic line. I am thrilled with Jeff! He is an extremely clear communicator and is flawlessly courteous. His receipt reflected his strong communication--I can look back at it and understand the particulars. Most importantly to me, he did not talk down to me or leave ou important information. I feel that this level of communication does not happen with everyone, so Jeff is a rare gem!
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angies list certifiedAngie's List Certified
Award 2018Super Service Award
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Recent Review: I thought this kind of customer service had disappeared decades ago! Fridge/freezer wasn't cooling. Called Scott, left message and he called back within 30 minutes and said he would come by within 45 minutes. (This was 8 pm!) And he did! Scott identified the issue, had to locate the part and said he would be back the next day. And he was! A few minutes before the time he gave us! Fridge is now fixed! Very impressed!
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Award 2018Super Service Award
Recent Review: Very good, the repairman was about 10 minutes early, he checked the unit out and made us very happy when he left. I've already recommended he to a friend.
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Recent Review: I called because my refrigerator was not cooling. They showed up in the window as promised. Identified the problem (the thermostat was set incorrectly) and reset. Also looked at a different problem with another unit and recommended I replace the ice maker. They did not have one with them, but let me know where to find and how to install myself. All for the cost of a service call.
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Recent Review: These guys are great, I have used them for repairs to my dishwasher, my dryer, and my fridge - always prompt and knowledgeable. They had the fridge fixed same day and we have been good to go since - would definitely use them again!
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Recent Review: He returned the next day on time with the part and refrigerator is now working fine. He only charged me for the initial service call and part.
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Recent Review: It turned out the problems were unrelated. The technician couldn't find any obvious place where the icemaker was leaking (though he was able to verify that a leak was happening). He wound up using some silicone to create a seal, and it's been working fine for 2 months now. The other problem was caused by the frost-free defrost drain being frozen. The technician spent a long time defrosting all the ice that had built up inside the back of the refrigerator. Apparently there was also a service bulletin for this model, something about the heat exchanger being hooked up properly. He made that adjustment and also installed a homemade heat conductor to keep the drain clear. Unfortunately, that hasn't completely solved the problem, after 2 months I've got the sheet of ice at the bottom of the refrigerator compartment problem again. It just happened, so I don't know whether it will be happening at 2 month intervals, or weekly again. Overall, I was satisfied with the initial service (though of course I wish the problem hadn't recurred). I haven't called back yet, I only discovered the problem just now as I was writing this review.
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Recent Review: I used Goad Appliance Repair Dougspur in Virginia. I used them last week. He charged $75. The experience was excellent. He was very knowledgeable and very friendly.

Reviews in Hardy to Repair Refrigerators

APeerless Appliance Services
I thought this kind of customer service had disappeared decades ago! Fridge/freezer wasn't cooling. Called Scott, left message and he called back within 30 minutes and said he would come by within 45 minutes. (This was 8 pm!) And he did! Scott identified the issue, had to locate the part and said he would be back the next day. And he was! A few minutes before the time he gave us! Fridge is now fixed! Very impressed!
- Cheryl T....
ASears Appliance Repair
Very good, the repairman was about 10 minutes early, he checked the unit out and made us very happy when he left. I've already recommended he to a friend.
- Robert F....
AAppliance Repair Svc
I called because my refrigerator was not cooling. They showed up in the window as promised. Identified the problem (the thermostat was set incorrectly) and reset. Also looked at a different problem with another unit and recommended I replace the ice maker. They did not have one with them, but let me know where to find and how to install myself. All for the cost of a service call.
- Steven M....
AJeff's Refrigeration
bill I called and left a message concerning what I figured was a leak from the water line feeding our ice maker on the refrigerator. I received a call back within the hour. During that phone call we discussed the problem and he said he could come straight on over as he was already in town. He communicated well and often concerning how soon he would arrive. Once he arrived, we reviewed the situation, and he looked at the water line which was, indeed, the problem. He completed the work within about 30-45 minutes and was courteous and informative the whole time. The charge was $81 for replacing the last bit of copper line which was impinged and under too much pressure with a flexible plastic line. I am thrilled with Jeff! He is an extremely clear communicator and is flawlessly courteous. His receipt reflected his strong communication--I can look back at it and understand the particulars. Most importantly to me, he did not talk down to me or leave ou important information. I feel that this level of communication does not happen with everyone, so Jeff is a rare gem!
- Tara P....
APeerless Appliance Services
Peerless responded to my call promptly. Due to a workload they scheduled my appointment for Sunday morning at 8am. Scott was on-time and got right to work evaluating my refrigerator issue. Since there were multiple potential causes for our issue this was more an evaluation call. Scott proved very knowledgeable and was able to narrow down the issue, even though at the time of the appointment it was working normally. Scott explained what was causing the issue, but it could be either a refrigerator sensor or freezer sensor acting up. He explained how to determine which sensor is the culprit so when it happens next time we can tell him exactly which is the cause and he can come back to make the repair with the correct parts. While he was here he quickly diagnosed our second refrigerator in the garage which also recently stopped cooling and freezing properly. We will arrange both repairs when he returns. The service call was less than anticipated, especially considering he came on Sunday morning, very reasonable. I'll definitely keep him in my contacts.
- Stephen D....
APeerless Appliance Services
Scott was prompt in responding to my request via Angie's List and was very helpful over the phone when explaining his services. His schedule was incredibly accommodating (he fixed it on a Sunday afternoon), and the prices were reasonable. He was also just a very nice person. I would recommend him to anyone in need of appliance or plumbing repairs!
- Stephanie L....
APeerless Appliance Services
Service rep determined no malfunction of unit but found that the internal water filter was clogged and slowly releasing drips of water along the inside and down to the floor. He did not have our particular filter on his truck but suggested that once we replaced the old one we would see no further leaking and he was correct. Thank you so much!
- Patricia K....
ASears Appliance Repair
It didn't turn out very well. It wasn't their fault, though. The part that went out stopped being made. They kept ordering the part with the right number, but kept being sent a part that didn't fit. They did refund me what I paid since they were unable to finish the service.
- Joy S....
AJeff's Refrigeration
Very well. Took a couple visits to get the right part but Jeff was knowledgeable and very focused on getting the job done right in a timely manner.
- Jim W....
APeerless Appliance Services
Scott went above and beyond a normal service call. He did everything in his power to keep my food from spoiling and he was successful. He diagnosed and fixed my problem. I will recommend him highly for any appliance service call.
- Mona P....