Hampton Decomposed Granite Installation

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Reviews
Recent Review: The first time the "fake grass" was installed was July 2 and 3, 2014.  After the job was completed, I contacted the TPL representative and explained that there were "streaks" in the material where the "grass blades" were lying flat.  He arrived with a crew and they attempted to correct the problem with more silica sand.  That didn't work so a manufacturer's sales rep was called in.  She took pictures and recommended another type of product to better keep the "grass blades" standing.  That didn't work either.  Next the manufacturer sent out an investigator to take pictures and report back to the Phoenix grass company.  TPL then contacted me and advised that they would remove the damaged grass and install a new "dye lot".  They finally completed the project on November 4th, 2014.  Although it took several weeks to solve the problem, there was no additional cost to me and they didn't stop until I was completely satisfied.  We all know that mistakes occur and this mistake was at the manufacturing plant in Phoenix.  Tucson Professional Landscaping stood by me throughout the entire process and I was extremely impressed with their "professionalism" (its their middle name).  If you are looking for a "professional" crew with "integrity", I highly recommend Tucson Professional Landscaping.  No more watering..... yea!

Reviews for Installing Decomposed Granite in Hampton

ATucson Professional Landscaping
The first time the "fake grass" was installed was July 2 and 3, 2014.  After the job was completed, I contacted the TPL representative and explained that there were "streaks" in the material where the "grass blades" were lying flat.  He arrived with a crew and they attempted to correct the problem with more silica sand.  That didn't work so a manufacturer's sales rep was called in.  She took pictures and recommended another type of product to better keep the "grass blades" standing.  That didn't work either.  Next the manufacturer sent out an investigator to take pictures and report back to the Phoenix grass company.  TPL then contacted me and advised that they would remove the damaged grass and install a new "dye lot".  They finally completed the project on November 4th, 2014.  Although it took several weeks to solve the problem, there was no additional cost to me and they didn't stop until I was completely satisfied.  We all know that mistakes occur and this mistake was at the manufacturing plant in Phoenix.  Tucson Professional Landscaping stood by me throughout the entire process and I was extremely impressed with their "professionalism" (its their middle name).  If you are looking for a "professional" crew with "integrity", I highly recommend Tucson Professional Landscaping.  No more watering..... yea!
- William R....