Gretna Wall Oven Installation

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37
Reviews
Recent Review: Our Kenmore range went crazy on Saturday night, November 16th; when it was turned on at 350 degrees, it came on and did not turn off and started flashing F10! We called the Sears number provided in our manual which it said to call if you get any and quot;Fand quot; error message. The person could not tell us what the message meant and could only offer to send s repairman on December 2nd! We went to the Sears store on Monday evening and talked with a representative who told us the error message meant and quot;runaway oven temperatureand quot; and that the electronic oven control (EOC) would need to be replaced. They could not do this until December...after Thanksgiving! So Tuesday morning we called Ed Hawkins, Inc. not even sure if they worked on ranges, but the person who took the call was very knowledgeable about the problem we were having and said that they could repair it Thursday afternoon! And they did! They were right on time, extremely efficient and professional and fast! While he was at our house, we happened to ask about the non-working ice maker on our freezer, which a plumber had told us was not working because we didn't have sufficient water pressure. He took a quick look at it, told us that the module was bad and he had one on his truck, so he fixed that too! I was elated! Very, VERY pleased with Ed Hawkins! I will recommend them highly and definitely call them again!
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7
Reviews
Recent Review: Lewis Ayres is that individual who breaks the mold for what American culture says a plumber is. His price is reasonable and his work is careful and always correct. He stands behind his work and really looks out for his customers. I am thrilled to recommend him. My wife and I feel so good about knowing we can have him fix something when it needs to be fixed. We live in a 1939 house and there is always something it seems. Lewis is always on time or he will call you and tell you when he will be there, he is clean and always leaves your space as clean or cleaner than when he got there. He is easy to work with, friendly as the day is long and you can trust him to come in and work when you cannot be there. We've done that many times and have no concern whatsoever about safety. He will get the work done and lock the door as he leaves. He plumbed an extension to our natural gas lines in two directions, so we could have a gas oven and gas heat in another room. But he has also done bathroom and kitchen work for us. Highly, highly recommend! Here is his phone number: (434) 845-4964
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7
Reviews
Recent Review: We own a natural gas stove. The manufacturer scheduled this guy to come. He called us within hours of me speaking to the manufacturer so he was responsive to them. He scheduled a service call for this morning and as he walked up to the door we realized he was a serviceman we had already decided never to call again. The last time he came here  (probably ten years ago) he quoted $400+ to fix our refrigerator (which turned out to be a broken icemaker) and charged us over $100 for the call and the estimate. A neighbor and I fixed the problem for less than $25. This time he looked at our stove, walked outdoors to call a parts place (said we had bad cell reception despite the fact we have a cell tower less than 100 yards from our house) and when he came back he looked under the oven, said he couldn't read our identification label which he then apparently rubbed out and peeled off. My wife had read the numbers off less than 24 hours before so I know they were clear then. I read the numbers to him from our own e-mail to Jenn-Aire (which my wife had called out to me) and he looked at the numbers on his work order from them and said, "Hmmm, they gave me the wrong number." If he already had the number (he came with it), why was he looking under the machine to see what the number is? That is the extent of any work he did. He damaged our identity sticker and removed it, called for a part cost and gave us a price to repair of $846. I said we'd have to get back to him, paid his $130 trip fee and then got on the phone to Jenn-Aire. The parts cost to fix this stove (from Jenn-Aire) is $248. He quoted $460 (plus shipping) for the part. It was going to cost another $130 to get him here so we would be paying approximately $508 for repair, but there was another $340 in his quote for something. I personally don't believe he would ever fix it. In fact I think his business model is to charge $130 to appear and then quote an extremely high price to repair, which the customer refuses to pay. Eventually he'd run out of customers but with big companies sending him to do their repairs, the customer doesn't realize who is coming. We will never call him back to this house and after speaking to neighbors, many of our neighbors have had a similar experience. When my wife called him to complain he argued with her and eventually hung up on her but he had no intention of making things right. I reported this to the Better Business Bureau also.

Reviews in Gretna for Wall Oven Installation

AEd Hawkins Inc
Our Kenmore range went crazy on Saturday night, November 16th; when it was turned on at 350 degrees, it came on and did not turn off and started flashing F10! We called the Sears number provided in our manual which it said to call if you get any and quot;Fand quot; error message. The person could not tell us what the message meant and could only offer to send s repairman on December 2nd! We went to the Sears store on Monday evening and talked with a representative who told us the error message meant and quot;runaway oven temperatureand quot; and that the electronic oven control (EOC) would need to be replaced. They could not do this until December...after Thanksgiving! So Tuesday morning we called Ed Hawkins, Inc. not even sure if they worked on ranges, but the person who took the call was very knowledgeable about the problem we were having and said that they could repair it Thursday afternoon! And they did! They were right on time, extremely efficient and professional and fast! While he was at our house, we happened to ask about the non-working ice maker on our freezer, which a plumber had told us was not working because we didn't have sufficient water pressure. He took a quick look at it, told us that the module was bad and he had one on his truck, so he fixed that too! I was elated! Very, VERY pleased with Ed Hawkins! I will recommend them highly and definitely call them again!
- Kathryn C....
ALEWIS W AYERS PLUMBING & HTG
Lewis Ayres is that individual who breaks the mold for what American culture says a plumber is. His price is reasonable and his work is careful and always correct. He stands behind his work and really looks out for his customers. I am thrilled to recommend him. My wife and I feel so good about knowing we can have him fix something when it needs to be fixed. We live in a 1939 house and there is always something it seems. Lewis is always on time or he will call you and tell you when he will be there, he is clean and always leaves your space as clean or cleaner than when he got there. He is easy to work with, friendly as the day is long and you can trust him to come in and work when you cannot be there. We've done that many times and have no concern whatsoever about safety. He will get the work done and lock the door as he leaves. He plumbed an extension to our natural gas lines in two directions, so we could have a gas oven and gas heat in another room. But he has also done bathroom and kitchen work for us. Highly, highly recommend! Here is his phone number: (434) 845-4964
- Lori R....
FAccurate Appliance Service
We own a natural gas stove. The manufacturer scheduled this guy to come. He called us within hours of me speaking to the manufacturer so he was responsive to them. He scheduled a service call for this morning and as he walked up to the door we realized he was a serviceman we had already decided never to call again. The last time he came here  (probably ten years ago) he quoted $400+ to fix our refrigerator (which turned out to be a broken icemaker) and charged us over $100 for the call and the estimate. A neighbor and I fixed the problem for less than $25. This time he looked at our stove, walked outdoors to call a parts place (said we had bad cell reception despite the fact we have a cell tower less than 100 yards from our house) and when he came back he looked under the oven, said he couldn't read our identification label which he then apparently rubbed out and peeled off. My wife had read the numbers off less than 24 hours before so I know they were clear then. I read the numbers to him from our own e-mail to Jenn-Aire (which my wife had called out to me) and he looked at the numbers on his work order from them and said, "Hmmm, they gave me the wrong number." If he already had the number (he came with it), why was he looking under the machine to see what the number is? That is the extent of any work he did. He damaged our identity sticker and removed it, called for a part cost and gave us a price to repair of $846. I said we'd have to get back to him, paid his $130 trip fee and then got on the phone to Jenn-Aire. The parts cost to fix this stove (from Jenn-Aire) is $248. He quoted $460 (plus shipping) for the part. It was going to cost another $130 to get him here so we would be paying approximately $508 for repair, but there was another $340 in his quote for something. I personally don't believe he would ever fix it. In fact I think his business model is to charge $130 to appear and then quote an extremely high price to repair, which the customer refuses to pay. Eventually he'd run out of customers but with big companies sending him to do their repairs, the customer doesn't realize who is coming. We will never call him back to this house and after speaking to neighbors, many of our neighbors have had a similar experience. When my wife called him to complain he argued with her and eventually hung up on her but he had no intention of making things right. I reported this to the Better Business Bureau also.
- Lori R....