I have had it for seven years. I have inside security of course. But the outside cameras I would not rate very well, still fighting a horrible experience from the first of the month where they told me one thing did another and aren't real quick to rectify it. We recently had a small burglary and we live in a rural area. For that reason we made the update but that experience has not been pleasant at all. Very different from ADT. I would say that ADT Home Security, that means somebody comes into your home and on that respect they've been, I would rate them as a "B." If you go through them to get your outside monitoring which shows however how many cameras you have in certain sections, you try to make it continuous, but it's a certain amount of cameras that covers everything, and I would like to say with that what they told me I was going to get, I did not get. The cameras that we were supposed to get. The actual what we can see in the monitoring from the inside is very blurred. If my relatives decided to rob me I wouldn't be able to pick them out that's how bad it is. Now they tell me if I pay another $278 for another camera then they can fix it. Personally when they come here and they tell me what I need, so I paid $2000 and now I need a different camera. I want to make this work in both sense, but I haven't been able to get much cooperation as of right now. I would say go out to the monitoring store, buy your stuff yourself. In all fairness I have to say that I've always, inside service has been great, it's just been since we upgraded to the outside cameras and we use them, because we have used them for seven years and everything has been great. Then I find out later that that's subcontracted out by somebody else, you don't know that until after the fact. It's not really ADT that's doing it. They show up here with their ADT satellite trucks but it's subbed out. They don't work for ADT. Once they install the service you buy it. So they have nothing to lose by, why should they even care really. They got money in their pocket, they had it the day they left here. I would agree if they came back here and installed the camera they said they were going to the first time. At the time I didn't know anything about cameras. They are a business. When they make an error they should be here to correct it. That's how I personally feel. But if they don't correct it I won't walk away from them, I will contact seven on your side and everybody else that I can get on my side. They have gotten their money and my monitoring fees for seven years. They don't monitor anything else outside. It's totally being controlled by the DVR which records up to a month. So if anybody came into the house while we were gone and stole something, we don't report that to ADT, we have to call the police. These are just things that I think people should know before they get it. I certainly did not know it.