Recent Review: Our A/C system went out after 18 years of working and we contacted Rob Gault with Atlas Heating & A/C since he put our original one in. He came out the same day and temporary got our system working which was a blessing because it was over 90 degress. He gave us some options and we decided to replace the complete unit due to it's age. There was no pressure to buy or add on things not needed. Rob and his crew came out early the next morning as promised and had our complete system installed by early afternoon. They removed all the old parts and left without leaving a mess. It was a nice professional install. Rob is upfront and honest to work with and we would highly recommend him.
Business Description: Ambience HVAC is a family owned local company and prides itself in providing excellent customer service. All our technicians are licensed and very professional & are willing to answer all your HVAC related questions.
Recent Review: There were two people, and they came the first afternoon working for about four to five hours, and then finishing up the next morning with about an hour of work. If I had any questions and they missed my call they would return my phone call right away, and they were very attentive to my needs.
Reviews in Chantilly to Install or Replace Heat Pumps
AJohn Nugent & Sons Inc
We purchased a heat pump from John Nugent about 2 years back. The heat pump had issues with the compressor and it was still under warranty. They replaced it as soon as the parts arrived.
- Kenneth M....
AEdwards Heating & Air Conditioning
Our heat pump was actually covered by our home warranty and the price reflects our deductible. Edwards said the heat pump and installation would have cost around $3000 if not covered by insurance. The heat pump works wonderful!
- Suzanne S....
BR & B Inc
Remove 2 interior heat pumps and replace with single new heat pump, remove all existing duct work and install new duct work.
- Peter F....
AMcKenzie & Sons
My heat pump began tripping the breaker during the winter. This usually means a compressor is failing, from my experience with 1 failed central a/c and 2 failed heat pumps in the same house for 25 years. In about 1988 we replaced our central air conditioner with a Trane heat pump dual system paired with our existing Bryant furnace. This included a then high tech switching mechanism from Trane. The Trane heat pump failed within 4 years and it was replaced with a Janitrol heat pump using the same control mechanism from Trane. The Trane heat pump blew the compressor within 4 years, 1 year after the three year warranty and due to low funds at the time it was replaced with a Janitrol heat pump, now going under the Goodman name and the cheapest at the time. This is the heat pump that failed after 17 years of service. Go figure. Now Trane is considered high quality and reliable, but I will buy a Goodman before a Trane any day after my real world experience. Anyway, the Janitrol lasted a long time and in the interim a Carrier oil furnace replaced the Bryant oil furnace using the same Trane control box (Trane made good dual fuel control boxes anyway). I asked for estimates when the heat pump began tripping the breaker but every one wanted to replace everything and since everything worked fine except the heat punp condenser (outside unit) I called Tom and he gave me an estimate for a modification and a complete change of the whole system. I told him they were both too expensive (3K and 4K) and over the phone he agreed that changing the heat pump out for $1,600 was doable and my least expensive option. He (and two sons) came by this afternoon and installed the heat pump by labelling the wires he removed from the old heat pump and the system was up and running within 4 hours. $1,600 with a heat pump that goes for about $1,100 on the internet.
- Alfred F....
AJohn Nugent & Sons Inc
Unfortunately, the news was not good after Michael evaluated the heat pump. It turned out the compressor had burned out. He provided me options of replacing the compressor or the heat pump. Due to the age of the heat pump, I chose complete replacement. Amazingly, despite many jobs on the books, they were able to get a new heat pump installed within 48 hours. My sincere appreciation for their extra efforts to help every customer in record heat when it must be weeks for their technicians to suffer in extreme heat that take them into crawl spaces and attics in order to ensure comfort for their customers.
- William G....
AClimatic Heating & Cooling
I was very pleased with the customer service, price, and installation of the heat pump. The price of the heat pump was very reasonable and half the price quoted by my former HVAC company (a well known, high visibility company).
- Debbie S....
AEric Smock Heating & Air Conditioning, Inc.
Our old heat pump died, and we needed it removed and replaced. Mr. Smock made certain we were happy with the installation and location of the new heat pump.
- Diane G....
Billy showed up right on time!..He was very polite...I showed him where the heat pump was located, and he went right to work...he explained everything I needed to know, and went the extra mile to clean my filter and the heat pump...he even turned on my cut off valve, which is difficult to reach... hooked up my hose to clean off the heat pump...I will be using Silas and recommending them to my neighbors....Thanks, Billy for a job well done!
- Nicole D....
ASnell Heating & Air Conditioning
Service agent came out and diagnosed the problem. The line had a hole in it in a place where it could not be reached for repair. He went over our options and we selected to purchase a new sear 14 heat pump. He pumped in some Freon to keep us comfortable until the new heat pump could be installed. The installation was ordered for the following Tuesday. The installers were punctual, polite, neat and completed the job in one day. Our old heat pump was eleven years old and our neighbor down the street had their heat pump replace the previous year. So I suppose it needed to be replaced. I guess the price was right.
- Lynn B....
AOASIS Heating, A/C & Refrigeration, Inc.
I called Oasis Heating and A/C to get a quote on a new Lennox Heat Pump. Joe came out to the house. We discussed what was going with my heat pump. Joe said the problem was a defective expansion valve. Joe said I did not need a new heat pump. He quoted me a price to replace the valve which was at least 50% less than two other Lennox dealers. He did the repair and my Lennox heat pump is back in operation. The other dealers were pushing me to buy a new heat pump rather than replacing the valve. If you are looking for an honest expert hvac technician I recommend you call Joe at Oasis Heating and A/C.