Catawba Bay Window Installation

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Angie's List : Local Reviews : Windows : VA : Catawba : Catawba Window Installers : Catawba Bay Window Installation
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Business Description: Exterior Source offers exceptional construction services to thousands of Virginia homeowners and to discerning builders and contractors. We use high performance exterior products, including LeafGuard and RainPro seamless gutters, Soft-lite replacement windows and doors, GAF Weather Stopper roofing systems, and vinyl siding from CertainTeed and James Hardie. Because of our team of highly trained certified installers, we can offer the best factory backed warranties for all of our products. The quality of the products we use provide critical protection from the elements, and play an important role in maintaining healthy moisture levels and structural soundness. Exterior Source helps homeowners reduce their maintenance time, reduce energy costs, enhance the home's look and value. We are committed to providing excellent service, maintaining a 99% satisfaction rating according to customer surveys. Read feedback from our customers at www.guildquality.com/exteriorsource.
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Business Description: We manufacture Advanced Energy Panels (AEPs). AEPs are a retrofit for historic windows or any window people can't afford or don’t wish to replace. AEPs are interior window insulating panels and can be installed in any building –office, home or industrial. AEPs have a higher insulation and air sealing rating and provide greater comfort than most replacement windows, yet they are a fraction of the cost. AEPs are custom made to fit over existing openings, protecting, preserving and improving your existing windows.
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Recent Review: The 3 man crew were excellent. The window replacement occurred during one very long day. They repaired and reconfigured the sun room over the next four days. They were efficient, courteous and kept the job site clean at the end of every day. Very pleased with the work performed. Recommended.
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Recent Review: Great job.  Professional and courteous.
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Recent Review: Robbie and his team were very professional. Robbie responded to my request for an estimate promptly. He was very thorough in the measurements he took of the windows. He answered questions and provided extensive information about the product and the process. His team worked thoroughly and efficiently, with a high degree of attention to detail. They also cleaned up and removed all debris.
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Recent Review: They did a very good job and the quality of work was excellent. They cleaned up after themselves and I did not have to do much clean-up afterwards. They have been in business for a long while and provided great quality of work and service. I put hardware around the other windows and then when they put in the bay window they when to a big hardware store to purchase the same hardware I have on my other windows.
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Recent Review: The men showed up on time, cleaned up all their mess and were very professional.
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Recent Review: Graeme (owner of Empire Siding & Windows) was very prompt about ordering replacement windows at no cost to me. They came in quickly (less than 2 weeks) and Graeme came himself to change out the old windows with the new. He was very courteous and installed the new windows quickly, removing & hauling off the old windows, He even cleaned the windows for me.I was very happy with the no hassle, replacement guarantee. This did not cost me anything. Julie R.
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Recent Review: I could not be more pleased with this company. The installers were prompt and professional. They did the work quickly and thoroughly--not just the installation but the clean-up!
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Recent Review: Danny is detail oriented and provided his recommendations for Simonton window replacements. He was punctual and worked efficiently.  He is friendly and can get to talking but he also has a great work ethic so you will not be cheated in any way.  He is honest (a Christian), clean, and did an outstanding job replacing 17 windows in my home over 3 days.  He used spray foam to insulate at my request and was really great about it because he had not used this product yet.  We had a few minor issues that Simonton had to correct after installation and Danny was there to see to it it was done properly (so no worries about being satisfied or feeling abandoned). I absolutely will use him again in the future and am grateful to the friend that recommended him to me.

Reviews in Catawba to Install Bay Window

APierce Siding & Window Co
Robbie and his team were very professional. Robbie responded to my request for an estimate promptly. He was very thorough in the measurements he took of the windows. He answered questions and provided extensive information about the product and the process. His team worked thoroughly and efficiently, with a high degree of attention to detail. They also cleaned up and removed all debris.
- Cathy H....
ANational Window & Door
They did a very good job and the quality of work was excellent. They cleaned up after themselves and I did not have to do much clean-up afterwards. They have been in business for a long while and provided great quality of work and service. I put hardware around the other windows and then when they put in the bay window they when to a big hardware store to purchase the same hardware I have on my other windows.
- Beverly F....
APierce Siding & Window Co
Robbie and his crew are the best home improvement providers I've ever dealt with. I've used them on 2 different homes over the years and both times he did exactly what he said he would when he said he would and doesn't ask for any payment until the work has been done. I researched replacement windows for about 3 months starting with the belief that I had to go with Pella or Anderson. When the Pella rep couldn't answer very simple questions about the construction of his windows (things I learned after 30 minutes of research) I started digging deeper and learned about the Wincore 7700 series window. Not only is it significantly less money than Pella but every thing I read led me to believe it is a much better window than the low to mid-grade Pella windows that the local rep pushes. I had 20 of them them installed in my home and couldn't be happier with the choice. The difference in air and sound penetration from outside is remarkable. While they were onsite I got them to redo some shoddy siding work done by another contractor. Robbie doesn't have a commissioned salesperson adding thousands of dollars to the price of his work. He is as honest as the day is long and follows up on every detail. Hard to find in this day and time. On another note, I used a local Anderson dealer for patio door replacement that has turned into an unpleasant experience. It should have taken 2 days but 6 weeks later I'm still waiting for completion.
- Michael L....
FWindow Max Inc
The bay window took 2 months to order, which I thought was rather a long time. They only had one person who could provide the computerized design needed to order the custom center piece of the window and I was told she got the flu, so that delayed the delivery another month. When the crew came to install the window in mid April they told me they dropped and broke the custom center piece, so it had to be re-ordered. They installed the bay window without the center, which was done well. I have been calling and calling since the beginning of May and was told so many times I would get a call tomorrow without any return calls I have lost count. The final install was scheduled for May 24th. They called me at 10am to tell me they have lost the window. As of today, June 3rd the window is supposedly being re-routed to them by the manufacturer, however they could not call me last week to schedule the final install because the sales person's daughter was getting married on Saturday. I was PROMISED a call today to schedule and now he will not be calling me today because he is too busy returning wedding stuff. The sales person has been dodging my calls for the past month and a half. I have paid $1800.00 and have no faith that I will ever get the window I ordered. I would not have installed the plain bay window, especially for $1800.00 and all the aggravation I have put up with. Window Max has good quality products and the window and door install crew do excellent work, but the total mis-management by the sales staff does not make it worth doing business with this company.
- G C....
APierce Siding & Window Co
We had 14 windows to replace, 1 being a bay window that the wood had started to rot on the outside. Robbie required no money up front, only after the project was complete. Randy (main installer) was proficient and meticulous in his work. They crew was great to work with. They replaced 14 Wincore windows, Low E and Argon filled, in basically 1 day. They also wrapped the outside wood frames on all the windows. We can already tell a huge difference in our house, no drafts. Excellent service!
- Wendy M....
AHometown Windows
Professional installation- installers were very polite, efficient, cleaned everything up inside and out. Beautiful windows and door.
- Steve B....
AHometown Windows
I don’t often do reviews. I found trying to research replacement windows online to be quite the chore and I hope to help guide others if they are in a similar situation. I did a lot of research into window brands. I now know more about windows then I ever wanted to. Once you were able to compare apples to apples by brand name and model numbers a few things came to light for me. All window manufacturers think they are the best. Lifetime warranties are not lifetime in many cases (You must read the fine print). Installation matters a lot. Service after the sale also matters a lot. I decided to get 3 quotes including Window World as they seem to be the benchmark for pricing everywhere. Not only was Hometown Windows prices competitive, the window they offered was better than most, had a real lifetime warranty including glass breakage and had experienced installers. I eliminated one installer because the windows he offered didn’t have true lifetime warranties (he said he would honor it for life but I like knowing the manufacturer will stand behind their products). I eliminated WW because of the great detail and service Hometown Windows gave me in the bidding process and I liked the product offered at Hometown Windows more. I liked that the owner Jimmy would answer the phone when I called. He also answered my emails quickly. I had a lot of questions and I appreciated him getting me every answer I wanted. Some people may not like that he is a smaller company compared to WW. I do. I like that the owner is involved in the process. There were a few very minor things that needed to be addressed after the install and he came out himself quickly to take care of the problem. That is a service level I really appreciate. The installation crew was also fantastic. They were fast and clean. They had a great eye for detail. The windows have been in for about two months now and everything is great so far. I am very happy and would recommend Hometown Windows to anyone. I will do my best update my review if something ever changes.
- Jason C....
AHometown Windows
The job flowed smoothly from beginning to end. The two installers, Chris and Jeff, were very courteous and professional at all times. They explained the process before they began, as well as during the process.
- Ricky O....
AThose Window Guys
I could not be more pleased with this company. The installers were prompt and professional. They did the work quickly and thoroughly--not just the installation but the clean-up!
- Margaret G....
ADanny Saunders
Danny is detail oriented and provided his recommendations for Simonton window replacements. He was punctual and worked efficiently.  He is friendly and can get to talking but he also has a great work ethic so you will not be cheated in any way.  He is honest (a Christian), clean, and did an outstanding job replacing 17 windows in my home over 3 days.  He used spray foam to insulate at my request and was really great about it because he had not used this product yet.  We had a few minor issues that Simonton had to correct after installation and Danny was there to see to it it was done properly (so no worries about being satisfied or feeling abandoned). I absolutely will use him again in the future and am grateful to the friend that recommended him to me.
- Louisa G....