Recent Review: Mike arrived promptly on time for his estimate. He was very professional. He communicated well (this is a HUGE plus--I have found that getting contractors to communicate with you is a problem these days). He responds to email and voice mail/telephone very well. I felt his prices were very fair. When I arrived home from work, the job was complete and I was more than satisfied. There was no mess for me to clean up. It was like he was never there except it looked like I had a new roof. I will be getting estimates from Mike to do exterior painting this fall along with sealing my driveway.
Recent Review: The quote was originally done over the summer as we were looking to get the best value for the money. In September, when we determined who our top two contractors were, we asked for a refreshed quote. Their quote was the best value and we moved forward with the work. They scheduled the work and were on time. Even though their business was based 45+ miles from our house, there was never an issue with them starting on time and they also finished the roof in the timeframe indicated, even with a major problem at the start. Upon starting to remove the shingles they found that the house was originally built without roof underlayment. It had 1x6 boards spaced out to meet what was needed for the wood shingles. They called immediately and explained the problem. They explained why they hadn't determined it prior to starting. None of the quoting contractors had identified that there was no roof underlayment (there were 4 other contractors that inspected and bid on the project). They gave me a worst case quote for the underlayment and moved forward on the job. The time to finish was not affected by the added scope, to add nearly 100 4x8 underlayment sheets. Upon completion, they cleaned up the yard, took away all the construction debry and made sure the outside looked like there was never any construction. Upon receiving the final cost, it was a pleasant surprise that they were able to come in over $500 less than their worst case estimate for the underlayment.
Recent Review: Very well. Dale and his crew were there all day, and spent extra time to make sure that the flashing was done properly. Dale was on the roof periodically himself - very hands on owner. He explained the differences between my old metal roof and the new one, and his guys were careful not to damage my bushes and flowers. I was so impressed I told a few of my neighbors with metal roofs and gutters about him afterwards.
Recent Review: I received a fair quote, with options for different shingle types and the benefits of each. I was also told that i could go 1 more year with my existing roof. I'll be calling Topper for a new roof next spring.
Summary: Outstanding customer service; fair pricing; relatively painless installation; beautiful results. Our nearly 100 year old metal roof was leaking in a few spots. We got several estimates to replace it and chose Alpha Rain a) for fairness of price and b) because we felt the most comfortable with them based on Brandy's presentation. Originally, they told us we'd have to wait 5 months for the installation. (But they would help us to patch it in the meantime at no additional charge--really nice.) But due to the (very poor) condition of our roof, they were able to prioritize getting ours done 3 months earlier than scheduled. We've had the new roof for 4 months now. No leaks, and it's just beautiful. I also want to note that the guys who did the installation were terrific. It's a loud thing to have a metal roof installed--no getting around that. But they worked quickly, and we couldn't believe how clean they left the place. Almost like they'd never been there, except we had a beautiful new roof. Thanks so much to Brandy and the crew at Alpha Rain for such great service!
- Liz R....
AR M Banning Roofing
RM Banning was very professional, responsive. The quality of the work stellar! I really appreciated the photos of the different choices of shingles (thank you Josh!) and their patience while I chose the right color. They also, were avaialble to replace my metal roofs. Josh recommended a couple of vendors who repaired chimneys when he noticed my chimney needed repair. No detail was left undone. I own a historic home and was concerned about matching the home with the correct colors, type of shingle and also, the color / type of the metal roofs. All worked out. This company knows what they are doing. They are worth the wait! I will definately use RM Banning again!
- Sheila M....
APerma Roof Systems Inc
We have used Perma Roof (Tom Ruegg) for over 30 years for our roofing needs. 30 yrs ago he replaced the roof on my brother?s house with a metal roof. 10 yrs later he replaced the roof on my mother?s house, again with a metal roof. Both roofs today are fine after 20 plus yrs; have held up amazing over the yrs. with just painting once every 8 or 10 yrs. They should last indefinitely. Recently a bracket broke on one of my downspouts and I called Tom and he fixed it two days later. Tom Ruegg is thoroughly honest and reliable, is extremely knowledgeable about roofs; and only recommends what is needed. I wouldn?t hesitate to recommend him for any job.
- Peter C....
AShiner Roofing Siding & Windows
Shiner Roofing was very responsive and professional. Their representative was very thorough in assessing our roof in order to provide us with an estimate. We signed a contract and paid a deposit in order to have the work done. Because we noted some possible structural defects with the roof, the representative gave us additional time to cancel the contract (beyond the legally required 3 days) so we could have a structural engineer assess the roof (not wanting to put a new roof on a structurally defective house). After talking to a structural engineer and architect, we ended up cancelling the contract because we are going to have to have some structural work done before we can put a new roof on. Shiner Roofing promptly returned our deposit. When we're ready to put on a new roof, we will be using Shiner Roofing, as they were the most professional and highly rated (on Angie's List) of the companies we spoke with.
- Carolyn D....
Mr. Keith made the entire process very easy. He personally came to our home to perform the estimate. We were worried we needed a new roof, but he assured us that full replacement was unnecessary and the problems could be taken care of with some repairs. He also told us that he works primarily on Capitol Hill and has a lot of experience with our type of roof. As part of the estimate, he took several pictures of the problem areas and described in detail how he would take care of them. When we decided to have the work done, we called Mr. Keith on a Friday to schedule the work and he and his crew were able to come out the following Monday. They showed up early, took pictures of the progress, and were finished without a trace of them ever having been there (other than a fixed roof) by 1:00 that afternoon. Mr. Keith followed up with a phone call and let us know he will be out again to check on the work to make sure everything is holding up the way it should. Overall, we are very pleased. Mr. Keith's professionalism and willingness to keep us informed throughout the process made a very stressful problem much easier to deal with.
- Michael H....
AShiner Roofing Siding & Windows
We asked Shiner to install metal roofing on the hip roof and front porch of our colonial-style house to contrast with the shingles on the main roof. Shiner's workmanship was absolutely superb. The low height of the hip roof and the intersecting rooflines between the roof and the porch required a fairly intricate installation that is very easy to see from ground level. The result is beautiful. Expertly laid out and finished seams give a very dramatic look to the new roof. Other aspects of the job were similarly professional. Shiner responded to our initial inquiry immediately and sent out an estimator a day or two later. There was a substantial delay before the work could start, but that was to be expected given our extremely rainy summer which must have severely disrupted their production schedule. We were away when the work was done. When we returned, our front yard was spotless--Shiner left the house and landscape perfectly clean. We have used Shiner on other jobs. We will continue to use them.
- Mary S....
AHill Roofing Corporation
Les the owner was wonderful - explained everything from process to quality of products but no a hard sell. No pressure & crew worked efficiently. They even worked a weekend due to weather conditions.
- Janet L....
I called for an estimate and he said he had never installed a skylight in a metal roof before. If you have a metal roof, don't waste your time.
- Andrew C....
AMark Meredith LLC
Very well. showed up right away for a quote, reasonable price, scheduled work right away and were there in a few days. Fixed, caulked and replaced some vent stack caps that were leaking. Professional, neat, courteous and now just waiting for it to rain to see if it worked. I'd definitely use them again, although I hope I don't need to. Not a huge 800# company, they are more of a local and personal company. Great service and quality.
- Rory M....
I contacted this company today to replace my metal roof. The representative stated his company no longer worked with metal roofs and provided me with two of his competitors who were still in that aspect of this business. I found this refreshing and appreciate the courtesy he provided me for alternatives.