Aylett Hot Tub Installation

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Angie's List : Local Reviews : Handymen : VA : Aylett : Aylett Handyman Services : Aylett Hot Tub Installation
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Business Description: Spa and Hot Tub Repair and Maintenance
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Business Description: Family owned and operated since 1968. We have 2 retail locations, Ashland and Mechanicsville, for all of your pool and spa needs. We also offer service and renovation on pools and hot tubs. We sell pools, spas, grills, pool/spa chemicals, toys, games and a full line of repair parts, products and accessories from all the major brand names.
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Recent Review: They do a very nice job when they come out to repair anything. I would hate to see the price without my warranty because I am sure it would be high. I would pay this company even though the price is a little high because they do such a wonderful job and I am very pleased with the work that they do.
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Business Description: Building quality In-ground swimming pools, Fiberglass and Vinyl Liner Pools, Inground hot tubs, automatic covers, salt generators, heat & cool heat pumps, deck jets, laminars, L.E.D. lights, electrical, hardscape, waterfalls, pool & spa enclosurers, out door kitchens.
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Recent Review: Excellent. Very knowledgeable. Very professional. Our neighbors are building with them now.
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Business Description: .Additional phone - (804) 996-7484.
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Business Description: Professional Pools Inc has 30 years experience in building both custom in-ground and above ground pools & spas. We are a family owned and operated business that builds only the best swimming pools and spas without compromise. When it comes to customer service we have streamlined the process to help provide you the smoothest and least intrusive build possible. Our design services have helped create many wonderful backyard living areas that become a center of activity for owners and families!
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Recent Review: The owner of Southern Spa Services showed up a few minutes early to our Saturday appointment. He checked our hot tub out thoroughly which took around 45 minutes. It turned out that the circuit board and controller were fried. The owner was very knowledgeable and helpful. He definitely lived up to the positive comments from other Angie's List members. We came away with 4 options: -Let the hot tub sit there in the off position with no maintenance -Replace the circuit board and controller and do some general maintenance to get it up and running again-cost around $1,000 -Remove the hot tub permanently -Get a new hot tub My husband and I are now in the process of deciding among the options. If we decide to repair our current hot tub or get a new one, we will definitely contact Southern Spa Services.
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Recent Review: We called and they called back the same day. The appointment to make a diagnosis was set for a couple days from the initial call. (We expected to have to wait a few weeks). The owner, Mike, came and discovered several installation errors as he was fixing the original problem, and worked on those as well. Once he got the electrical problem(s) fixed, and we turned on the spa, water started shooting from one of the pumps. To my surprise, Mike was also well-versed in working with the pipes and pumps of Hot Tubs too! He ordered the part we needed while he was at our home and let us know exactly what it would cost along with labor (without adding a bunch of parts we didn't need). He removed the bad pump/motor and took it to his shop so he could work on it when the part came in. Within a week, he sent his crew over to reinstall the repaired part. Everyone involved with this company was highly professional and courteous. We had a limit on what we were willing to spend to repair it and it was less than our limit. It's always nice when that happens! They charged exactly what they estimated it to cost.
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Recent Review: My experience with them has always been great. They are really nice people and always get the job done. We need to get them back out here because our hot tub is unfortunately still leaking.

Reviews in Aylett to Install Hot Tub

ASouthern Spa Service
The owner of Southern Spa Services showed up a few minutes early to our Saturday appointment. He checked our hot tub out thoroughly which took around 45 minutes. It turned out that the circuit board and controller were fried. The owner was very knowledgeable and helpful. He definitely lived up to the positive comments from other Angie's List members. We came away with 4 options: -Let the hot tub sit there in the off position with no maintenance -Replace the circuit board and controller and do some general maintenance to get it up and running again-cost around $1,000 -Remove the hot tub permanently -Get a new hot tub My husband and I are now in the process of deciding among the options. If we decide to repair our current hot tub or get a new one, we will definitely contact Southern Spa Services.
- Kathy K....
ASouthern Spa Service
Kevin is a professional. He is  very knowledgeable,  and has a very positive attitude, along with being extremely professional Kevin detailed the attributes of rebuilding the old pump,  or replacing it with a more modern and efficient unit. We replaced the unit and he installed the new pump. One of the things that Kevin did that we appreciate,  is that he explained all his procedures, and gave a quick lesson in how the hot tub operates,  and what was needed to get it working efficiently again. Oh by the way,  he also did a full check of the components,  and systems,  to ensure that the  spa would perform to all our expectations. Excellent experience and he will be recommended to all our friends who need a good tub or spa mechanic.
- Gary N....
ASouthern Spa Service
Everything went fine. Kevin called with 15 minutes of me contacting him through Angie's List. My husband had been doing all of the service on the spa but was stumped as to why the heater would not turn on. Kevin was here and working on it and within a half hour or so had it fixed. No complaints and I would call him again. The only thing I would do differently is to establish the price up front. That was OUR fault because my husband talked to Kevin on the phone but I was here for the service. I asked for the 10% AL discount and Kevin gave it to me.  I was surprised at the fee for the service, but admittedly he got the spa working when we couldn't and I am happy for that.
- Jody T....
FMASTER SPAS
A TECHNICIAN WAS SENT TO REPAIR THE PROBLEM AND MASTER SPA REFUSED TO REIMBURSE ME FOR THE PROBLEM. THE COMPANY TOLD ME THAT THE PUMP WOULD NOT BE COVERED, SINCE THE CAUSE WAS THAT I HAD LET IT 'FREEZE.' I EXPLAINED THAT THAT WAS NOT THE CASE. THIS WAS THE FIRST WEEK OF WINTER THAT THE TEMPERATURE HAD DROPPED BELOW FREEZING, AND THE LEAK BEGAN PRIOR TO THE FREEZING TEMPERATURES. IN FACT, THE HOT TUB HAD NEVER BEEN IDLE. THE TECHNICIAN TALKED WITH MASTER SPA AND TOLD THE COMPANY THAT IN HIS OPINION, THE FACEPLATE DID NOT CRACK DUE TO COLD WEATHER. THE COMPANY DISAGREED, SAYING 'IN THE THOUSANDS AND THOUSANDS OF SALES, WE HAVE NEVER HAD A FACEPLATE CRACK.' YET, THE TECHNICIAN, WITH OVER A DECADE OF EXPERIENCE IN HOT TUB REPAIR, SAID, "IN MY EXPERIENCE, INCLUDING MASTER SPA, WHEN I FIND A CRACKED FACEPLATE, THE SEAL GOES NEXT. IT IS VERY INEXPENSIVE TO REPLACE IF YOU WANT ME TO DO THAT TODAY."
- Pamela W....
ASouthern Spa Service
Kevin repaired a leak in my hot tub. He talked with me by phone about potential problems and how he would solve them. He came when he said he would and left an invoice for me. This is the second time I used this vendor and was as satisfied as the first. He trusted me to send him payment rather than having to pay in advance or be there at the time of the repair.
- Pamela W....
ASouthern Spa Service
We contacted Kevin (owner) at Southern Spa Service based on previous Angie's List reports. Our hot tub (that came with the house when we bought it) was not heating properly. Kevin, as well as others we contacted, mentioned that this could be due to many different factors, from simple (replacing filters) to ultimately needing a new heating element. Kevin was very prompt, professional and very detailed. He did not jump to "it needs a new $500.00 heating element" right away, instead, troubleshooting all possible reasons and potentially mitigating the issue with a much less expensive fix. Kevin did have to make several visits to the house in his troubleshooting efforts and the hot tub ultimately did need a brand new heating element (approx. $500.00), but we certainly have utmost appreciation for his attempt to save us dollars instead of declaring a "major fix" in the interest of "time". We will certainly be returning customers to Kevin for any maintenance and repairs for our hot tub. BTW, the hot tub works beautifully now and heats like a champ!
- Barbara N....
ADouglas Aquatics, Inc.
Since the hot tub would require a new pump (which was cost prohibitive) I decided not to go ahead with the repair.  My reasons were budgetary and not lack of confidence in Douglas Aquatics.  I recommend them if you need their type of service.
- Kacy N....
ASouthern Spa Service
Kevin is just great!  I use him exclusively to service my hot tub.  He is so easy to work with and makes every effort to schedule an appointment. as quickly as possible.  I have learned that Kevin develops a relationship with the clients who regularly use him.  On this trip he did a couple of extra small things gratis.  I really appreciated it, since I have had a few repairs lately. I most appreciate the fact that I can call him and trust that he will be out to fix the problem, and follow up by calling me at the conclusion of the work.  I can always trust him to do the work honestly and for a fair price. I highly recommend Kevin Spencer and Southern Spa.
- Pamela W....
ASouthern Spa Service
Can't say enough good things about Kevin's service.  We looked Kevin up on Angie's List, called on a Sunday, left a message asking if he could help us on Veteran?s Day with our broken hot tub.  Kevin returned the call in about 10 minutes, said he would work us into his Monday schedule and would call 15 to 30 minutes before coming out.  He came the next day, as promised, opened up the hot tub and diagnosed a malfunctioning thermostat in about 10 minutes.   Very friendly, very professional.  While wrapping up the thermostat installation, he called to my attention a circuit board that was likely to fail at some point in the future.  We discussed options, he had a remanufactured replacement board (at less than half the price of new, and with the same warranty as new), and installed the board in another 15 to 20 minutes. He was here about an hour, and had the hot tub up and running.  It was a pleasure doing business with him, I would absolutely recommend him to any Jacuzzi hot tub owner having issues and/or needing service or repairs.
- Robert Y....
ASouthern Spa Service
We called Kevin with Southern Spa Services because our hot tub was no longer heating properly. After attempting every fix the manual suggested to no avail, we knew we needed help. Kevin was extremely responsive from the very first phone call even returning a call at approximately 9:00 at night. He showed up exactly when he said he would and called me at work on the spot to let me know the issue. By the time I got home that day, the spa was fixed and we were able to enjoy it that evening.  I would highly recommend Southern Spa Services for their expertise as well as their customer service.  Thanks Kevin!
- Susan D....