We started the process by meeting with Maxwell Rucker. He came to our home several times to discuss our preferences and plans. When we all agreed to the plans, Maxwell generated a contract online and itemized each of the major tasks along with projected dates of completion. The project was paid for in five payments which coincided with the completion of each task. Charlie Ciampoli was the job foreman. He scheduled each of the subcontractors and did a good part of the work himself including plumbing (he was an ex-plumber), framing, painting, and detailing. I must say, I was impressed with his skills. They were courteous, attentive, responsive and, most importantly, completed each of the various tasks (demolition, framing, plumbing, drywall, tiling, painting, detailing, cleanup, etc.) to our satisfaction. Overall, we are pleased with the results and feel like they charged us a fair price.