Royse City Gas Fireplace Installation

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Angie's List : Local Reviews : Fireplaces : TX : Royse City : Royse City Fireplace Contractors : Royse City Gas Fireplace Installation
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Recent Review: Everything went well.  Roger was very professional and careful when looking at the fireplace.  He told me everything he was doing as he did it and explained what the problem was.  In this case he was able to show me how the logs had been moved and were blocking some of the flames and how the valve had gotten dirty.  He rearranged the logs, cleaned the valve and added some embers and everything is working great with no more odor issue.  He also showed me a simple preventative maintenance step I could do to prevent the valve from sticking in the future.  I would use him again and have no hesitation in recommending him.
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Business Description: Elegant Fireside and Patio is North Texas' premier fireplace and patio equipment dealer. We sell, install, design, and maintain every product in our lineup. We also maintain an A+ BBB rating! We specialize in contemporary form and design; as well as, custom builds. We have everything and anything to achieve the outcome you're looking for! We sell freestanding wood and gas heating stoves, and inserts. We also, carry open wood fireplaces, and direct vent gas fireplaces.
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Recent Review: Great experience! Steve was professional, educational, thorough, personable. Taught us things we didn't know about our fireplace system. Called ahead-much appreciated. Recommend this service & Steve. Will use again.
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Recent Review: A note here is that a gas log fireplace is not the same thing as a ventless gas fireplace. I did not know this and it is important as Durkins doesn't work on ventless gas fireplaces. He still poked around it a bit, though, and was able to get it running for me. That is much appreciated.
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Award 2018Super Service Award
Recent Review: I thought I had a thermocouple issue- turns out my fireplace doesn't even have a thermocouple but just a thermapile. And all was well. William came out on time, introduced himself professionally and was polite and clean. He diagnosed the issue as a simple unhooked safety wire and completed a pre-winter inspection/service. The honesty and transparency gave me confidence that this is a company I can trust. He excelled at customer service and professionalism. I would definitely use again.
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Recent Review: Once the tech got here, he realized that they could not service our fireplace. I was very disappointed. He said there is another company that can do it and he would refer us to them. I am still waiting to find out who the company is and to hear from them.
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Recent Review: I purchased a gas fireplace inspection deal for a very good price. The technician arrived in the scheduled window, was courteous, neat, and efficient.
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Award 2018Super Service Award
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Recent Review: We recently moved into a home and our gas fireplace wasn't working. Quick to book appointment. Got it working within minutes. Will def use again for various other items.
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Recent Review: Work was completed timely and the end result is beautiful. The sales person we dealt with made a mistake when quoting the cost of the project. The final invoice was significantly higher than the quote. When I pointed this out to the office manager they honored the original quote with no hassle. We love the end result and loved dealing with Leonard's!
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Recent Review: They were wonderful. Our builder gave them problem after problem but they continued to work with us. After we finally had the fireplace installed, it developed a problem. The tried for months to fix the problem and finally it seems that it is fixed. Hearth House never gave us one minute of difficulty.

Reviews in Royse City for Gas Fireplace Installation

BDurkins-Fdt Chimney Service
A note here is that a gas log fireplace is not the same thing as a ventless gas fireplace. I did not know this and it is important as Durkins doesn't work on ventless gas fireplaces. He still poked around it a bit, though, and was able to get it running for me. That is much appreciated.
- David S....
ASpeedy Services Air Conditioning & Heating
I thought I had a thermocouple issue- turns out my fireplace doesn't even have a thermocouple but just a thermapile. And all was well. William came out on time, introduced himself professionally and was polite and clean. He diagnosed the issue as a simple unhooked safety wire and completed a pre-winter inspection/service. The honesty and transparency gave me confidence that this is a company I can trust. He excelled at customer service and professionalism. I would definitely use again.
- Melissa B....
AChimney & Wildlife Specialists
Once the tech got here, he realized that they could not service our fireplace. I was very disappointed. He said there is another company that can do it and he would refer us to them. I am still waiting to find out who the company is and to hear from them.
- Shelley C....
AWolfman Chimney and Wildlife
I purchased a gas fireplace inspection deal for a very good price. The technician arrived in the scheduled window, was courteous, neat, and efficient.
- Jeanette R....
ASpeedy Services Air Conditioning & Heating
They were able to assess the issue, Fixit right away, and explained what they fixed, and how I might troubleshoot it in the future if a similar problem occurred down the road.
- Scott W....
A1st Choice Chimney
Great experience! Steve was professional, educational, thorough, personable. Taught us things we didn't know about our fireplace system. Called ahead-much appreciated. Recommend this service & Steve. Will use again.
- Candace N....
AHEARTH HOUSE
They were wonderful. Our builder gave them problem after problem but they continued to work with us. After we finally had the fireplace installed, it developed a problem. The tried for months to fix the problem and finally it seems that it is fixed. Hearth House never gave us one minute of difficulty.
- Suzon C....
AA Safe Home Fireplace Repair
Great! Scott was very knowledgable and helpful! He fixed the gas fireplace and even checked the whole house for carbon monoxide. Very professional service!
- Kathy J....
BDurkins-Fdt Chimney Service
Brought supplies and checked flue and grates. Answered questions about the fireplace. Prompt and thorough.
- Norma R....
ACody & Sons Plumbing Heating & Air
We recently moved into a home and our gas fireplace wasn't working. Quick to book appointment. Got it working within minutes. Will def use again for various other items.
- Joanne H....