Recent Review: We got a really good price, and our floors are beautiful...nice distressed look where each board is entirely different...just what we were wanting. They were responsive to our very tight schedule, as we only had a small window to install the floors before moving into the house, and they were accommodating and ensured that the floors were installed before the movers arrived. They tore up the tile, carpet, leveled the floors, and installed the hardwoods in less than three days. The installers were considerate, professional, and cleaned up after they completed their work. We got Acacia wood, which is supposedly one of the hardest woods you can get, because we needed floors that would hold up to kids and dogs. But, surprisingly, we found that the protective coating that is put on top of the wood scratches VERY easily. We've had hardwood floors in the past, and they never scratched up like these. I've tried several products to cover up the scratches, and they are still very visible. Although, they were very responsive when installing the floors, I have had to call the company several times over the last few months to come by as we had small things that still needed to be fixed...like caulking that was missing and to look at the small scratches, and still they have not come by. We love the look of our floors...just frustrated with how easily the coating scratches. My advice is to make sure they complete and address every little thing before the final payment. Otherwise, they won't be as responsive.