Recent Review: Update: It has been nearly a year and I am changing my grade from A to B due to quality issues with the workmanship. * Several transitions were caulked but the caulking has cracked and separated. * One transition was not leveled properly and the transition piece started to move/crack (the tile side was much lower and no caulking or shimming was done, creating a "rocking" effect when stepping on the piece). * The carpet transitions have nothing there, so if you step on the edge of the carpet with bare feet you get poked with the tack strip. In at least one doorway the layout of the pieces is such that the piece touching the carpet is very short, so if you step on it, it starts to crack/come apart. * The baseboards were haphazardly cut, some door joints have beveled edges, some don't * The BIG one - in one area the floor was not leveled properly and the floor makes a noticeable clunk when you step down on it. Unfortunately this is in a high-traffic area and near a chair so anytime you step on that area, the end table and/or TV tables several feet away shake and rattle because the floor is moving. The chair pressing down on this area has "pulled" the boards toward the dip, creating gaps in the floor in other areas. * This one isn't really their fault, but the click-lock flooring has grooves where it was locked together and those grooves are absolutely magnets for dirt and difficult to clean. I feel like the salesman should mention this aspect when discussing various alternatives. Chris was the salesman, he came to our home on fairly short notice and brought a bunch of samples with him. He explained the various options and was very flexible, offering to reinstall the old baseboards or allow me to provide new ones to be cut and installed for the same price. We aren't planning on staying in this house forever so he recommended a nice soft budget carpet and scraped laminate floor - both of which were quality but affordable, with 20-30 year warranties. He steered us away from the more expensive carpet, stating it wouldn't be worth it unless we planned to raise our kids in this house. We wanted to have the installation done the following week in time for my Wife's baby shower and Chris worked us into the schedule to make it happen, carpet and all! When I signed the contract the folks at Floor Hut were very clear about what my responsibilities were, the likelihood of dust, etc. The wood installers showed up on-time as promised and worked hard while here. The foreman had a Spanish accent but spoke good English and we had little trouble communicating; he was very professional and answered my questions and did everything I asked him to do (and avoided doing anything I asked him not to do). They took their time leveling the floor. When more leveling compound was needed the installer told me he *could* go ahead and install the laminate over that but the results would be poor, with lots of noise and flexing in the floor - he recommended against it and ran out at 5:30 to grab more compound so they could pour it and be ready to finish the laminate the following day. They cleaned up after themselves well and installed the new baseboards I provided, shimming, making nice cuts, and caulking along all joints and the top (I wish I was that good with a miter saw!). The carpet installers were slightly late but once they arrived they did the entire job the same day, including disassembling and moving furniture, then re-assembling it and putting it back. We had a small mis-communication on the baseboards in the rooms getting carpet - I thought the quote included installing the baseboards but Chris worked with us to get a crew back out to have it done. He was slightly slow in communication on that point but it was over the Thanksgiving holiday so I don't blame him. Overall I would recommend Floor Hut; they were prompt, didn't charge for measurement or a quote, and installed the product they promised. So far we have been very happy with our soft new carpet and beautiful laminate floor - it feels like a brand new house.