Hutto Storm Door Installation

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Reviews in Hutto for Storm Door Installation

BMr Handyman of NE Austin and Georgetown
All company representatives were professional and prompt. Work was done to our satisfaction at a reasonable rate.
- Tesa H....
AInstant Repair Service
After two suppliers couldn't fix my storm door, I contacted Ralph Nugent, Instant Repair Service, to install a new storm door. I ordered the door, which he picked up. However, after seeing my present storm door, he said he could fix it and he wouldn't feel right installing a door I didn't need. He fixed the door within an hour and returned the new door to the retail establishment for a credit to my account. His $100 fee was a fraction of what I would have paid for the new door. The new door alone cost $215, not including installation. Ralph said the installation fee would have been at least $200. Ralph is knowledgeable and honest, an unbeatable combination. I highly recommend him.
- Gaynell D....
ALowe's
Excellent service! The guy that came out obviously cared about what he was doing and made sure it was finished well. He made a point to match our current stone and trim colors.
- Lisa M....
ATommy's Windows, Doors, & Siding
Tommy was quick to respond to my inquiry. Very professional. Really wanted to earn our business and he did. His rates were competitive and he was prompt. Thank you sir. Tim
- Tim B....
AAeromass Glass
Trent Hankins, the owner, was highly recommended so I called his company, Aeromass Glass, and talked with him about repairing a glass panel in one of our storm doors, The door is all glass with a sliding top panel that can be pulled down while, at the same time, a screen panel slides down to take its place. He was very familiar with problems related to this type of door and explained how much it would cost based on what he had to do. His company is located in Cedar Park and I live in south Austin but, when I told him where I lived, he said he was on his way to south Austin anyway and would be at my house within 30 minutes. Trent was very punctual, professional and also friendly, and showed me what was wrong with the panel, which he explained was a common problem with this type of door. He spent about 10 minutes realigning the glass panel and then told me there would be no charge. I was stunned and told him I wanted to pay for his time but he said he was driving south very near my house anyway and the realignment took only a few minutes. What a wonderful surprise. Based on this experience I would definitely use this company again because I know Trent is honest and his prices would be fair.
- Carol K....
BLOWE'S
They answered our questions in the showroom about the doors they had on display, they took our order and a contractor picked them up and installed them. Two of the three doors were excellent, we thought we were ordering three of the same doors but one was slightly different and had issues. We had to have our contractor work out the issues, but the other two were just fine. I wasn't involved in rectifying the issue with the door.
- Ann T....
BOnCall Home Services
The service went well. They put in a pet door for the garage and adjusted the front storm door. The technician was very contentious and hard working. He completed the service in about 2 hours and scheduling was very easy.
- Evelyn M....
ATitan Siding Windows & Exteriors LLC
The time had come to replace the 20 year old single pane windows in our home.  We could not be more pleased with our new Simonton Windows and the entire experience with Titan. Chris made two trips to the house to answer every question we had about the Windows and installation.  We never felt pressured.  Steve and his crew were excellent!  They worked quickly, were very respectful of our property, AND they were all just really nice guys!  There were a couple little snafus with the ordering on some specialty glass and a door but it was all taken care of.  Now here is customer service for you - one of the double hung Windows got out of whack when it was apparently tilted incorrectly.  It would not close completely and a storm was headed our way.  The owner, Mike Connors, returned my call and patiently tried to talk me through getting it back in correctly but I just couldn't manage so Mike came over right away and fixed the problem!  I highly recommend Titan and Simonton Windows!  I get so many compliments from people about how nice my new windows are!  I should also mention that I had 21 Windows installed and yes it was a big investment but Titan even came in $1,000 under other estimates.
- Marilyn H....
FBest Austin Handyman & Remodeling
The company did not follow up after providing quote for work.  After nearly 2 weeks I had to contact them to schedule work.  I had told them that this was a matter of urgency since my back door was broken and would not lock.  Despite providing sizing specifications, they did not perform any size checks and it required them to get 3 doors before we got it right.  The contractor sent text several days before the job giving the indication that he wanted more details, but would not answer text or phone when I tried to provide additional details before the work.  They also did not get the right components.  The project was hourly and they kept not getting the right materials even though I had suggested what materials I thought they would need to complete the work.  I even bought them lunch and went out for materials that they should have known to get. The job took too long, and I am certain I was overcharged.  Even though I had paid for the service, I was asked for more money in cash.  At this point I was simply too exhausted in handling them at every turn.  Without my presence they would have done a completely horrible job.  The assistant working on the job was great and I would use in future work. As it is, I still have to repair the door stripping damage and install the dead bolt locking plate myself.  I am also trying to confirm with their billing department if one of the doors that had to be returned was actually returned (The contractor's lack of attention to details did not leave me with the greatest confidence that this would be the case).   I would definitely suggest using different company.  The reviews on angies list for this company are misleading.  While my experience may not be typical, from the poorly managed process I suspect it is not unique.  Consider yourself warned. Update: After spending months trying to resolve the issue, I contacted my credit card company to have the charge removed as they were on responsive to my case.  I had the charge successfully removed and documented.  Yesterday, 1/22/15, someone from them called regarding payment for services because they received a charge back for the work.  I told them I had tried to resolve this issue before with them and now (many months later) they want to talk to me about resolving this balance.  That they cared about my issue.  I told them it was too late and that they were being disingenuous.  I wasn't giving them a dime.  They indicated they would submit to collections, which I told them to do so as I have the credit card proof indicating resolution of this issue. I want to escalate this with angies list, and am very tempted to file a harassment claim against them.  I have never had an experience with a company this aweful.
- James W....
FHandyman Connection of Austin-Westlake
I called the office the morning of 4/5 looking for a person who repaired storm doors. I talked with Sandra, who put me on hold and attempted to reach a technician she thought could do the job. She was unsuccessful in reaching the person, and she said she would call after she returned from a meeting. More than 24 hours have passed, and Sandra still hasn't called. Business must be good if you can afford to treat prospective customers this way.
- Gaynell D....

Doors in Hutto

Angie's List : Local Reviews : Doors : TX : Hutto : Hutto Door Installers : Hutto Storm Door Installation
A
32
Reviews
Recent Review: All company representatives were professional and prompt. Work was done to our satisfaction at a reasonable rate.
A
114
Reviews
Recent Review: After two suppliers couldn't fix my storm door, I contacted Ralph Nugent, Instant Repair Service, to install a new storm door. I ordered the door, which he picked up. However, after seeing my present storm door, he said he could fix it and he wouldn't feel right installing a door I didn't need. He fixed the door within an hour and returned the new door to the retail establishment for a credit to my account. His $100 fee was a fraction of what I would have paid for the new door. The new door alone cost $215, not including installation. Ralph said the installation fee would have been at least $200. Ralph is knowledgeable and honest, an unbeatable combination. I highly recommend him.
N/A
36
Reviews
Recent Review: Excellent service! The guy that came out obviously cared about what he was doing and made sure it was finished well. He made a point to match our current stone and trim colors.
A
92
Reviews
Recent Review: Tommy was quick to respond to my inquiry. Very professional. Really wanted to earn our business and he did. His rates were competitive and he was prompt. Thank you sir. Tim
A
692
Reviews
Recent Review: The service went well. They put in a pet door for the garage and adjusted the front storm door. The technician was very contentious and hard working. He completed the service in about 2 hours and scheduling was very easy.
A
13
Reviews
Recent Review: Trent Hankins, the owner, was highly recommended so I called his company, Aeromass Glass, and talked with him about repairing a glass panel in one of our storm doors, The door is all glass with a sliding top panel that can be pulled down while, at the same time, a screen panel slides down to take its place. He was very familiar with problems related to this type of door and explained how much it would cost based on what he had to do. His company is located in Cedar Park and I live in south Austin but, when I told him where I lived, he said he was on his way to south Austin anyway and would be at my house within 30 minutes. Trent was very punctual, professional and also friendly, and showed me what was wrong with the panel, which he explained was a common problem with this type of door. He spent about 10 minutes realigning the glass panel and then told me there would be no charge. I was stunned and told him I wanted to pay for his time but he said he was driving south very near my house anyway and the realignment took only a few minutes. What a wonderful surprise. Based on this experience I would definitely use this company again because I know Trent is honest and his prices would be fair.
N/A
16
Reviews
Recent Review: We purchased an energy star storm door from them and they had told us at that point it might take four to six weeks before they were able to install it. It only took them about three to four days for them to install it. They provided me with great customer service. We were very pleased with the installation process and the service that we received from them. The price only reflects the installation price.
A
2
Reviews
Recent Review: Pat successfully and patiently worked with me to troubleshoot the issues and conduct the repairs.
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34
Reviews
Recent Review: They answered our questions in the showroom about the doors they had on display, they took our order and a contractor picked them up and installed them. Two of the three doors were excellent, we thought we were ordering three of the same doors but one was slightly different and had issues. We had to have our contractor work out the issues, but the other two were just fine. I wasn't involved in rectifying the issue with the door.
A
150
Reviews
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Recent Review: The time had come to replace the 20 year old single pane windows in our home.  We could not be more pleased with our new Simonton Windows and the entire experience with Titan. Chris made two trips to the house to answer every question we had about the Windows and installation.  We never felt pressured.  Steve and his crew were excellent!  They worked quickly, were very respectful of our property, AND they were all just really nice guys!  There were a couple little snafus with the ordering on some specialty glass and a door but it was all taken care of.  Now here is customer service for you - one of the double hung Windows got out of whack when it was apparently tilted incorrectly.  It would not close completely and a storm was headed our way.  The owner, Mike Connors, returned my call and patiently tried to talk me through getting it back in correctly but I just couldn't manage so Mike came over right away and fixed the problem!  I highly recommend Titan and Simonton Windows!  I get so many compliments from people about how nice my new windows are!  I should also mention that I had 21 Windows installed and yes it was a big investment but Titan even came in $1,000 under other estimates.