Horrible service--a complete waste of $10K. Their sales guy (from Isle of Man) assured us of a top notch job--complete customer satisfaction. We were in a hurry to get this done and plunked down 1/3 of the cost.....then no one got back to us for 3.5 months. We had originally asked for a screened-in second floor back porch and just replacement rails/posts on second story front porch (the originals were 40+ yrs old and showing signs of wood rot). We showed them the house down the street and asked if they could give us similar posts/railings. They said they could. When they finally sent a crew, they demanded the next 1/3 payment to buy supplies, which they did. The crew, however, had no drawings or plans, and could not do simple math. An 8th grade wood shop student could have done a better job. The crew was some guy named Scooter and his son, along with the construction supervisor, Rick Stutes. Once we saw what they were doing on the back porch we asked him to stop work, forget the screens, just replace the railings and posts with new wood--an extremely simple assignment. They could have purchased the pieces at Home Depot or Lowes! Instead, they fabricated posts out of a Hardy-plank substance and never finished the job. Left big gaps where the posts meet the porch roof and holes in our siding. It looks horrible now, and we need to hire someone else to come in, tear the old work out, and redo it. Expensive lesson learned--these guys are nothing but crooks and liars. I would be glad to provide photos to show you their workmanship. Some time in spring of 2015, I contacted them and asked when they would finish. A guy named Jason Rose emailed me and said all of the former people had been fired, and that he had been brought in from CA to clean up their messes. He came and saw the work, promised to fix it, and never came back. Last contact was August 2015, when he promised that it would be done by October.......crickets. We have an older house and have had lots of repair work done over the years--pool resurfacing, new roof, hardwood floor refinishing, painting, kitchen and bath remodeling. We have never written a bad review. Stay far away from these nitwits.