Recent Review: Our experience with Medallion Pools was nothing short of exceptional. We first met with the owner, Wayne (who is also the builder, and not just a sales guy...), when he came to our house to meet with us. We met for about an hour and talked about wants, must haves, etc and then walked the yard for him to get measurements. We were very challenged ins that our yard is incredibly small, yet we wanted a lot of wow factor. The next meeting was a consultation at his home office in which he actually did the design of the pool and yard with us sitting there. We walked out with a 3D rendering of what it would look like and a detailed line item quote in hand. Once we started construction, the process was as good as could be expected. Wayne constantly communicated with us regarding days people would be onsite, what was being done what day, etc. He provided us with an initial schedule, and even in light of all of the crazy winter weather we were only 2 weeks off. Throughout the build, they were always great with answering questions, addressing concerns, and even making slight modifications that did not effect the price. The final product honestly speaks for itself. Before choosing Medallion, we met with several other builders, and there were several distinct things that drove us to Wayne's company: 1. You get to work directly with the owner who knows every step of the construction process, what can and can't be accomplished, etc. With the other companies, we met with sales people (no offense to sales people, as I am one myself...). That gave us the confidence that we would be delivered a pool as sold and that we wouldn't find out half way through that our understanding was different than the crew that was building it. 2. Wayne took the time to build the pool design with us present. Throughout the process we made various changes on the fly that were immediately accommodated. Others we met with provided us their interpretation of what they thought we wanted, and in some cases were nothing like what we asked for. They didn't listen to our wants and must haves, and when we asked about making changes they were very reluctant. Obviously, someone else put together the design for the salesman to present. Also, Wayne provided us a couple of print outs of the 3D rendering for us to keep. No one else would. 3. Wayne provided us a line item quote that he put together at the time we did the design. Others provided a single line item price and refused to break out any pricing. This was key for us in order to determine what we could keep and what we ultimately had to cut out of the job to keep it under budget. Bottom line is that you can't go wrong with these guys.