In January, pipes froze and broke, flooding the basement, ruining carpet and saturating drywall. After obtaining several estimates, I chose Handyman Connection because of price (which was in the middle), and scheduling. I was told that they could start right away, and the job was estimated to take four to five days. Once my insurance company had released the funds, I called the carpenter. He was finishing up another job and needed a few days. When I had not contact from him past the time he had said the other job would be finished, I called him. He said he was finishing that day and would start my project the next day. I could tell he was exhausted when we spoke about 9:30 in the evening, so I told him that since it was already Thursday, why not take the weekend to recuperate and start my project on Monday when he was rested. He agreed. He started on Monday and worked through Saturday. He worked the entire next week. By the middle of the third week, I was fed up with the lack of progress and poor workmanship. On Tuesday evening he was allegedly finished, but when I went down to inspect, I found drywall dust on every surface of the basement, including those large items I had not been able to remove from the basement before he started work, and paint drips running from window casement down the wall, wall paint streaks on the ceiling, portions of drywall that looked like ripples in water.... Next day, I telephoned the business owner and asked him to meet me at the house to inspect the work. He was unpleasant on the telephone, but agreed to meet me. He brought the carpenter with him. The owner agreed that there were things that needed correcting and redoing and left the carpenter there that day to make the corrections/repairs to his work. The carpenter was there until about 8:00 p.m. And when I inspected, there were still portions of the drywall that looked terrible, there were pools of wet paint standing in the window casements, switch covers were missing... etc. After my complaints the following day, the owner threatened to sue me, stating, "I will sue you. I will get my money." The only mention of money was that I told him I was amazed that he charged $255 a day for such shoddy work. I had not said I wouldn't pay him, nor had I threatened to withhold payment. He met me at the house, brought a different carpenter. This was a Friday. The second carpenter worked that day and came back the next morning to correct the first carpenter's mistakes. This was an extremely unpleasant experience on every level. I will never use Handyman Connection again, now will I recommend this service to anyone else. The owner was rude, unprofessional, and it was apparent that he only wanted to get his "money" and cared nothing about whether his customer was satisfied.