Todd Prince does good work. Issues are that he doesn't pay close attention to detail, you have to ride him and do his job for him at times. I assume it may be that he has taken on too much work. Three examples of issues that I've had with him are as follows: Todd asked me to go to Quality Metals in Lobelville, TN to pick out the metal roofing I wanted. I did and picked out both color and thickness, advised Roger at Quality Metals of the color (clay) and thickness (26 ga.) metal I wanted. Todd calls me, asks if I picked out a color, I told him clay, he hangs up. Two days later the metal is delivered and installation begins. Upon checking, the color was right, the thickness was 29ga. not 26ga. He didn't ask me what gauge, just the color. He didn't ask, or Quality Metals never told him I'd picked 26 ga. metal. My house has three LVLs that support the roof. Along the front LVL, the one that makes the header along the front of the house, he installs 2 pressure treated 6"x6"x8' timbers to support the LVL. When I confronted him about putting pressure treated wood inside a house (in the living areas/living room) he didn't see anything wrong with that. I explained that Pressure Treated wood belonged outside, that it's used to build decks and in landscaping, but not indoors in living areas. I asked the timbers be removed and replaced with seasoned rough sawn Red Oak or White Oak timbers. He says he'll find some, comes back with a proposal for seasoned, finished 10"x10"x10'Red Oak timbers at $208 each. Later I found 30 weathered and seasoned Red Oak timbers myself for $10 each 8"x8"x18' When I had them replace the Pressure Treated wood with the oak timbers I'd bought, instead of cutting them 2" below the top and 2" above the mounting peg on the floor, they cut the pressure treated timbers in half/across the middle, ruining the timbers and reducing them to 3' sections, practically unusable. Even though from before construction began, Todd Prince Construction, LLC had been given a copy of the house plans and drawings of the intended building. Three months into construction, I noted that the utility room had no floor drain. Even though the room would house a washing machine, 250 gallon hot water heater and a 100 gallon pressure tank. Upon inquiring to Todd about the issue, he had no acceptable response except to suggest to waterproof the room by installing a lip along the framed walls to contain the water. Lastly, in early August 2011 we had a meeting to discuss closing-in the house (building a roof, roofing, installing front widow frame and seventeen 40"x80" glass panels and the two front doors). Thus making the house contained and protected from the elements. Todd promised that between 15 August 2011 and 15 September 2011, he would build the roof, install the front windows and two entry doors with hardware, for $30,000.00 During this period, Todd Prince decided that the house should be roughed out for electrical, so he brings 5-7 electricians and a master electrician to wire the house. Two weeks past the dead line, with the front windows still uninstalled, front window frame still not built, he presents me with a bill for $40,000.00 (ten days late and 33% over budget). Because I kept pressing Todd about the windows, he had a guy from Waverly Glass come and estimate the front window frame. Estimate was $12,000.00 just to build the metal framework. At that point I was done with Todd Prince Construction, LLC In short, I got the framework built, soffit installed, 40"x80"x1" double layered, laminated insulated glass panels and labor costs for a total of $10, 781.00 I expect a contractor to know his job, to pay close attention to details, to ask questions, ask questions and ask questions again. I don't expect to have to do his job for him. And changes should be made on paper, to include a signature authorizing the changes. I don't expect to have to take on house building as a second profession. That's why I hired a contractor! I expect a contractor to fulfill promises within the specified timeframe and within projected costs (allowing 3-5% margin for error) I expect contractors to oversee their employees, to respect my land, to take care of the worksite and remove their trash and construction trash. Most of all, I expect a contractor to be 110% professional, and to be THE CONTRACTOR!