Kingston Weather Stripping Installation

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Angie's List : Local Reviews : Insulation : TN : Kingston : Kingston Insulation Contractors : Kingston Weather Stripping Installation
N/A
16
Reviews
Recent Review: They did an excellent job and were punctual, cleaned up well after themselves and the work passed the TVA inspection, which was important because you need to have that to obtain the energy credit.  They were helpful in providing the needed  paperwork for this.
A
133
Reviews
Recent Review: Gary is great! We call him for whenever we need handyman help. He is professional, resourceful ( a great problem solver), very reasonably prices and darn HANDY!  He has helped us many times, and I highly recommend his work.
B
191
Reviews
Recent Review: Did a great job and knew what he was doing.
A
30
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Recent Review: The owner, Chris, and his son came to my home to size up the job.  He sent an estimate by email and we agreed on a date.  This estimate included 3 different ways to complete the insulation job.  Chris called the day before the job and asked to delay coming out by one day though he could have arrived that day and work about half a day but we agreed that he could start the job the next morning and get the job done in one day.  It turned out to be a good idea because they brought a large truck that contains the cellulose insulation blower and we did not have a lot of room for turning it around so one visit was preferable to us. The crew including the owner and son and maybe 3 others showed up on time and got to work. They discovered that the concrete block at the top had been capped already so they deducted for labor and materials that were not used for that task.  They used air sealing foam or caulking around plumbing and electrical wiring in the floor and walls.  They sealed around ducts that go through the side walls of the garage and applied caulk weather stripping along gaps around the garage doors.  They stapled netting to the floor trusses and dense packed between the trusses using cellulose which has an r-35 rating.   The job took around 9 hours.  All crew members were polite and professional.  All questions were answered to our satisfaction.They cleaned up after themselves and were careful about staying off the lawn while moving their truck and vans.  We are very pleased with the outcome and were able to turn down our thermostat 4 degrees.  We  received an Angie's List discount and expect to get an energy tax credit.
C
9
Reviews
Business Description: Most all repairs and remodeling offered. We take one job at a time, and do not move on to the next job until we are finished with yours. Most all home repairs and remodeling is done in-house, without the use of subcontractors.
A
167
Reviews
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Recent Review: I had personally installed a replacement set of exterior french doors in the back of my house, and the top of the doors were catching badly when trying to close them. To get the doors in alignment, I attempted many unsuccessful things over a couple of weeks, including placing lag screws in the top corners to pull the top of the frame out so the doors would clear each other. Did not end well, as I cracked the frame. I finally threw in the towel and called Mr. Handyman to make the door right, to fix my botched installation. I assumed they would have to remove the entire door set, possibly repair the frame and re-level the base, and then reinstall. I had an even deeper concern that the doors wouldn't be salvageable due to the cracked frame. It took about a week and a half to get on their schedule, which was just fine. The initial scheduling was handled by a national answering service. I received a follow up call from the local office a few days before the date of the scheduled repair and was told to expect a call the morning of to have a more precise time to expect the technician (as opposed to the general 4-hour window I had already received). I didn't receive the morning call and followed up myself, though this was honestly not a big deal because the phone is almost ALWAYS answered within two rings. The owners were very accessible and attentive to all of my concerns, whether it was me trying to time leaving work to meet the technician or technical questions I had about the process. I then received several calls from both Allen the owner and Frank the technician letting me know exactly when to expect him.  Frank arrived on the dot and assessed the door situation, talking with me and not at me. By that I mean he talked like we were on the same team, not like I was the stupid homeowner and he was the know-it-all professional as is too often the case with other service "professionals."  He found the issue with the frame independently and we both agreed that the doors would likely need to come out and be reinstalled. However, he kept looking at it, checking all the different points where I had originally attached the frame to the house. He said, "let me try something first." He retrieved an impact driver from his truck, removed a screw I had placed through one of the hinges, and drove a new screw with some serious force. I think he may have put one in each side, but regardless, the doors were in perfect alignment at the top and closing freely! He even added the weather stripping pieces I had yet to install and talked me through other adjustments I could make on my own. End result, he fixed my doors without ever taking them out, and because he was able to do so in less than a half an hour, I was only charged for the basic service call and not any labor costs (plus I had an Angie's List coupon!). He could have easily made the project much bigger and charged several hundred dollars more...heck, I had even admitted to probably needing it on the front end...but he instead fixed my problem in the fastest, most cost efficient manner while being friendly and professional the entire time. Will be at the top of my list for the next "over my head" project. Highly recommend this company.

Reviews in Kingston to Install Weather Stripping

ALetterman & Sons
They did an excellent job and were punctual, cleaned up well after themselves and the work passed the TVA inspection, which was important because you need to have that to obtain the energy credit.  They were helpful in providing the needed  paperwork for this.
- Penny B....
AGary MacPeek Skilled Hands
Gary is great! We call him for whenever we need handyman help. He is professional, resourceful ( a great problem solver), very reasonably prices and darn HANDY!  He has helped us many times, and I highly recommend his work.
- Liza C....
FHandyman Matters Knoxville
WOW. Just read Mr Warren's response.  Point by point--- yes he honored an expired two hours of labor ($79 for two hours--- WHICH WE HAD ALREADY PAID.  (wish he had not-- then we would not have hired them).  Yes Mr Warren offered to get another to do it to my satisfaction (PER MY REVIEW)-- he then DID bring another of his employees who did an even worse job. After that the only contact was him repeatedly calling my phone about the BILL. He wanted to "put this to bed"--because he had "a lot invested in this" --- yes Mr Warren, I have that message saved---- to contact the BBB about you. ALSO I NEVER ONCE MISSED ANY APPOINTMENT WITH THEM... NOT ONCE-- after all, it is I who wanted the work done!  Quite simply they did a horrible job and tried to bill for more than the entire estimate for more than the gate.  They were given 5 MONThS to "get it right" and just kept making it worse.  I am not sure if the photos are showing up yet, but I invite anyone reading this to message me and I will send you the photos--- for which he billed over $500 and then harassed about getting payment.   MY ENTIRE REVIEW IS FACT--  REGARDLESS OF HOW HE WISHES TO DODGE THIS,  HIS COMPANY DID HORRIBLE WORK AND THEN BILLED MORE THAN THE ORIGINAL. Mr. Warren received this complaint and photos and saw the gate himself and all he did was leave the bill (repeatedly).  Honestly, who needs the aggravation in trying to get a company to do something right-- - the third time.  If he wants to pay for an A-rated fence company (who I choose) to fix the gate to our satisfaction,- at no additional cost to me,  then I will accept that offer to "make it right". Otherwise he should take responsibility for the horrible job they did---and that they were incapable of fixing it and left us with non-working gate.  I wrote this review to warn other Angie's list members from having the same horrible experience. There are lots of handyman services in Knoxville. Many with good ratings and no F ratings---    IF you are considering hiring this company I suggest that you think hard about do you want someone who would do that quality of work and then misrepresent the situation-- presumably to look good to get more business (victims) .  Do you want a company that takes 5 months and still cannot get something right... and then misconstrues the situation?  I hope my review saves some of you from the ordeal we had.   The bid was given early October and work began late October, but frequently halted as appointments were not kept.  We emailed  November 24 cancelling the project because yet another appointment was not kept.  Mr.  Warren called and asked if we would give them a chance to ?make it right?.   He came out to see how the gate was left and agreed the work was not   acceptable. At that time he said he would  ?make it right, even if he had to hire a fence company to do it?.  He brought another employee to see the job and said that he was confident the work could be completed to provide a quality gate to our satisfaction.  The second employee  worked on the gate over a few days-- trying things to fix what had been done incorrectly. He ultimately left it unfinished?with several problems. The gate is nailed shut, non-operable, and the doors unlevel. There are several screws that were not screwed in,  points of nailed jut out, a broken board creates a gap at the bottom.  The security pole was not installed.   See photos below.  Given this horrible work, we called and canceled work on the doors or any further attempts to fix the gate. We said that we expected any charge would be prorated to reflect that it represented only part of the total $450 job, to which he agreed. We were stunned to receive a bill for $513.20---- more than the original bid for the entire job! No work was done on the doors, and the gate left inoperable. When we did not immediately pay the bill, Mr. Warren came to our house and we showed him the work.as his employee had left it. Mr. Warren agreed that  it was a poor job and asked if we wanted him to  ?make it right?. Of course,  Mr Warren had already previously said he would ?make it right to our satisfaction? and we had already given him that opportunity, but he had failed to do so. Mr Warren had made promises, but had not delivered on his word.  We allowed Mr. Warren time to fix the bill but instead he twice hand delivered the erronous bill and also called several times regarding payment.  We concluded that Mr Warren feels the work is a fair representation of his company?s services. We had already paid $79 for the Angie's list "big deal" and we then also sent a check for $60 which is the retail cost of the materials provided toward the gate. We felt this more than generous since we now must hire someone to tear and replace the work they did.  We find it extremely unprofessional that Mr. Warren charged us for his company?s incompetence in workmanship.   In the past we used Angie?s list to find quality companies, and until now, we have been very pleased with the companies we hired. When we bought the Angie?s list ?big deal ?offered with Handyman Matters, we expected quality work based on the reviews. When Mr. Warren said after seeing the first botched attempt that he  would ?make it right? to ?our satisfaction?, we expected him to honor his word. Unfortunately, five months after work began we are left with a gate that is not functional, unlevel, and has many other problems. In no way is this a professional job as you can see for yourself with the photos This is not what we expect from an A-rated company on Angie?s list.  We are posting this review along with the pictures in the hopes that other people will not have the terrible experience that we had with this company.  
- Debra M....
AAire Today
The owner, Chris, and his son came to my home to size up the job.  He sent an estimate by email and we agreed on a date.  This estimate included 3 different ways to complete the insulation job.  Chris called the day before the job and asked to delay coming out by one day though he could have arrived that day and work about half a day but we agreed that he could start the job the next morning and get the job done in one day.  It turned out to be a good idea because they brought a large truck that contains the cellulose insulation blower and we did not have a lot of room for turning it around so one visit was preferable to us. The crew including the owner and son and maybe 3 others showed up on time and got to work. They discovered that the concrete block at the top had been capped already so they deducted for labor and materials that were not used for that task.  They used air sealing foam or caulking around plumbing and electrical wiring in the floor and walls.  They sealed around ducts that go through the side walls of the garage and applied caulk weather stripping along gaps around the garage doors.  They stapled netting to the floor trusses and dense packed between the trusses using cellulose which has an r-35 rating.   The job took around 9 hours.  All crew members were polite and professional.  All questions were answered to our satisfaction.They cleaned up after themselves and were careful about staying off the lawn while moving their truck and vans.  We are very pleased with the outcome and were able to turn down our thermostat 4 degrees.  We  received an Angie's List discount and expect to get an energy tax credit.
- Janet M....
FJUST CALL KEVIN
Kevin and his son very sloppily installed 3 exterior steel doors with frames and 6 locks in only 4 hours. Two of the doors are dented, and on one the frame is cracked in two places. Call me picky, but we paid for new doors. A nail gun was used and we’ve never seen so many nail holes in frames, for example, in one 9” area, there are 22 nail holes. Also, there are stray nails that go across the fame into the weather stripping? The inside frame from our kitchen going to garage was nailed back up crooked with a large gap between the two corners, and filled with caulk, it looks terrible. We had asked that long screws be used to secure basement door lock, the tip of the screw is barely touching the frame, see pictures. We contacted Kevin regarding the issues and asked if he had bought marked down damaged doors, and his response was that was ludicrous and it’s normal to have dents/cracks in doors due to shipment to a wholesaler and then his delivery to a home. He did offer to come and patch the dents, but after seeing his workmanship, we declined. We have put up doors ourselves before and will fix all properly. To note, we bought this house a few months ago, and have so far hired 7 other contractors who have all done excellent work on our home. The reason we hired Just Call Kevin is we didn’t have time to replace the doors ourselves, and wow, that was a mistake, now we have a mess to fix.
- Brenda O....
AMr. Handyman of West Knoxville
I had personally installed a replacement set of exterior french doors in the back of my house, and the top of the doors were catching badly when trying to close them. To get the doors in alignment, I attempted many unsuccessful things over a couple of weeks, including placing lag screws in the top corners to pull the top of the frame out so the doors would clear each other. Did not end well, as I cracked the frame. I finally threw in the towel and called Mr. Handyman to make the door right, to fix my botched installation. I assumed they would have to remove the entire door set, possibly repair the frame and re-level the base, and then reinstall. I had an even deeper concern that the doors wouldn't be salvageable due to the cracked frame. It took about a week and a half to get on their schedule, which was just fine. The initial scheduling was handled by a national answering service. I received a follow up call from the local office a few days before the date of the scheduled repair and was told to expect a call the morning of to have a more precise time to expect the technician (as opposed to the general 4-hour window I had already received). I didn't receive the morning call and followed up myself, though this was honestly not a big deal because the phone is almost ALWAYS answered within two rings. The owners were very accessible and attentive to all of my concerns, whether it was me trying to time leaving work to meet the technician or technical questions I had about the process. I then received several calls from both Allen the owner and Frank the technician letting me know exactly when to expect him.  Frank arrived on the dot and assessed the door situation, talking with me and not at me. By that I mean he talked like we were on the same team, not like I was the stupid homeowner and he was the know-it-all professional as is too often the case with other service "professionals."  He found the issue with the frame independently and we both agreed that the doors would likely need to come out and be reinstalled. However, he kept looking at it, checking all the different points where I had originally attached the frame to the house. He said, "let me try something first." He retrieved an impact driver from his truck, removed a screw I had placed through one of the hinges, and drove a new screw with some serious force. I think he may have put one in each side, but regardless, the doors were in perfect alignment at the top and closing freely! He even added the weather stripping pieces I had yet to install and talked me through other adjustments I could make on my own. End result, he fixed my doors without ever taking them out, and because he was able to do so in less than a half an hour, I was only charged for the basic service call and not any labor costs (plus I had an Angie's List coupon!). He could have easily made the project much bigger and charged several hundred dollars more...heck, I had even admitted to probably needing it on the front end...but he instead fixed my problem in the fastest, most cost efficient manner while being friendly and professional the entire time. Will be at the top of my list for the next "over my head" project. Highly recommend this company.
- Kerri G....