Jonesborough Swamp Cooler Repair

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Reviews in Jonesborough to Repair Swamp Cooler

ATri City Air Conditioning Co
Workers arrived stating they didn't know where heat vents were to go.  Stated they didnt know where air-return was to be placed.Because of the thoroughness and professionalism of salesperson, John Pimeau, I was able to provide the information. During the time the work was being done, one of the installers was seen frequently (more than once or twice) walking in the back yard, smoking, questionably talking on cell phone (I am unsure about this, although the posture suggested phone use). When the work was near completion, I went into the basement, noting the dust from necessary drilling.  I offered the use of my Dyson vacuum, already in the basement, so the worker could clean up.  They said they would do this. I heard the vacuum running.  I signed off on the work without thorough inspection, as I have trust in Tri Cities. There was no evidence of clean up--drilling dust and particles over the rug, furniture throughout. I called Tri Cities and the manager of the installation department came to the house.  I regret that I don't know his name.  He took pictures of the dirt/dust.  He vacuumed and wiped the furniture.  Several days later I received a $50 debit card, note pads and pens, an a large tote bag, along with an apology from the CEO! Mistakes happen.  Workers aren't always up to par  This company shows excellent customer responsibility!!  I would recommend them to anyone for their professional work.
- Sue P....

Plumbing in Jonesborough

Angie's List : Local Reviews : Plumbing : TN : Jonesborough : Jonesborough Plumbers : Jonesborough Swamp Cooler Repair
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Reviews
Recent Review: Workers arrived stating they didn't know where heat vents were to go.  Stated they didnt know where air-return was to be placed.Because of the thoroughness and professionalism of salesperson, John Pimeau, I was able to provide the information. During the time the work was being done, one of the installers was seen frequently (more than once or twice) walking in the back yard, smoking, questionably talking on cell phone (I am unsure about this, although the posture suggested phone use). When the work was near completion, I went into the basement, noting the dust from necessary drilling.  I offered the use of my Dyson vacuum, already in the basement, so the worker could clean up.  They said they would do this. I heard the vacuum running.  I signed off on the work without thorough inspection, as I have trust in Tri Cities. There was no evidence of clean up--drilling dust and particles over the rug, furniture throughout. I called Tri Cities and the manager of the installation department came to the house.  I regret that I don't know his name.  He took pictures of the dirt/dust.  He vacuumed and wiped the furniture.  Several days later I received a $50 debit card, note pads and pens, an a large tote bag, along with an apology from the CEO! Mistakes happen.  Workers aren't always up to par  This company shows excellent customer responsibility!!  I would recommend them to anyone for their professional work.