Jonesborough Hot Tub Installation

Get quotes from professionals in your area!

Reviews in Jonesborough to Install Hot Tub

CPool & Spa World
Hot tub was still under warrenty, but Cal Spa still charged for a trip call.   This has never happened before when a  product was still under warrenty. would I use them again?  Only if I can't find someone more reasonable.
- Delores A....
AIsaacs Pools & Spas LLC
Love my Aventine spa!  I am in it most mornings for the year or more since I bought it.   The folks at the store are great, there for questions and assistance when needed.  I have had some questions about hot tub operations, since this is my first one, and they have been most patient and helpful.  It has been over a year since I bought my spa and they are still there to help when I have a question about it. If you are a first time hot tub buyer like me, and need some technical assistance with things like water chemistry and operations, these are the folks to work with.  Highly recommend.
- Joann S....
DThouin Pools and Spas
Late in coming, replaced circulation pump which was provided by owner, and checked for leaks. The spa would only operate for a few minutes then shut its self off. After the repairman left the spa did the same as the reason for the service call. I immediately call the store and was assured by the same repairman he would be out at his earliest convenience. After a 30 day wait, call Daves' Waves who discovered that the problem was clogged filters and not the circulation pump. This was the second attempt by Thouin Pools and Spa to repair problems with my hot tub. In both instances another repairman had to be called to finish the repair. A report was made with the East Tennessee BBB regarding both instance of poor service. I do not recommend the Thouin Polls and Spa be contacted for any pool or spa repair for their repairman is very undependable and has yet to fully repair a spa problem for me on two occasions.
- Robert S....
AASP - America's Swimming Pool Company
I like the quality of the service and their attention to details. They are very professional. They respond timely. I love the report I receive for both the pool and the spa.
- Ibrahim H....
BConner Unlimited
He is very good about doing small things, He can also do plumbing, and replaced a broken valve in spa. He is honest, and reliable. The people that work with him are also honest and reliable.
- Dorothy P....
DThouin Pools and Spas
My cheif complaint is that I asked for a very specific estimate, which I OFFERED TO PAY FOR, and was told a figure that was $600 off from what it actually cost. I chose this business because the person I bought the spa from had initially purchased the spa from them, and I felt they would be a good choice to move and help me set it up since it was a brand they were familiar with. As a first time spa owner, I was very nervous about having someone inexperienced move the spa, so I chose to hire a and quot;professionaland quot; and I was very dependent on them to advise me. 1. SCHEDULING: I called at least 3 different times and left messages before I actually ever talked to anyone about scheduling the move. 2. THE ESTIMATE: When I did schedule the move, I specifically asked about an estimate. I told them the address of where the spa was, the address where it was moving to, and offered to pay them to go look at the 2 locations so they could accurately tell me what it would cost to move it. I told them the exact model of the spa, and what the empty weight was. I also told them that there was currently NO WIRING in place at the new location for the spa, and how far from the fusebox to the location of the spa. I was told that their was and quot;no needand quot; for me to pay them for the estimate, that they would investigate the 2 locations and get back to me. I asked how long it would take to and quot;get back to meand quot; and was told and quot;a few days.and quot; 10 days later (after I had not heard from anyone) I called to find out what the estimate was and to see about scheduling the move. I was told, by Hank, the move would be $400 and about $100 to run the electricity, possibly up to $100 more if there was additional parts needed for the install. I was delighted! It all sounded very reasonable, and I scheduled it for a date approximately 2 weeks away. I was told they would contact me the week before the move to confirm the time. 3. THE CONFIRMATION: 2 days before the move, I started trying to call to get a time. I left multiple messages with the in store staff, and never received a call back. Finally, the Saturday before the move, I went to the store to see if I could talk to someone, and waited well over an hour for the staff to contact someone who could tell me an answer. 4. THE DAY OF THE MOVE: The day of the move, I tried to call and confirm the time, but was unable to do so. I went to the owner's home, hoping they would show up. They did show up, 90 mins late, due to a broken down vehicle. This I have no problem with, because things DO happen, but a phone call to me, stating the delay, would have been appreciated. 5. THE MOVE ITSELF: This went without a hitch. It was flawless. They worked like a well-oiled machine and I was VERY impressed. 6. RUNNING THE ELECTRICITY: I was saddened to find out at my house that they would not be able to hook everything up, and get me started that day, because they didn't have everything they needed to run the electricity. I had been VERY SPECIFIC about the fact that nothing was in place at my house for the spa, and they would need to bring it. I was disappointed, but there was nothing I could do to make it happen. They said they would return the next day to finish the install. I offered to pay for the work this day, but was told I could come in to the store in a few days, bring in a water sample to be tested, and pay my invoice then. Hank never said a word about the fact that it was going to cost more than originally quoted. 7. 2ND DAY, RUNNING THE ELECTRICITY: The electricity was run the next day, I was not home when they did it, but they did a very good job of hiding the wires, placed the emergency shut-off in a very convenient location, and did a very professional looking job with the install. They had to drill through brick masonry, and did not clean up the mess, but that was my only complaint with the electricity install. 8. PAYING THE FINAL BILL: I went to the store with my water sample 4 days later, and was presented with a bill for over $1200. I was stunned. I had to actually put it on a credit card. I asked the girl at the store why it was so much more, she called Hank, and he told her to tell me the following: A. They moved the spa ALL THE WAY FROM JONESBOROUGH. Well, duh, I told him that when I 1st called to schedule. B. It was a BIG spa and it took 5 guys. Well, duh, again, I told him that at the beginning, and he BROUGHT 5 guys, so he KNEW THAT when he GAVE ME THE ESTIMATE. C. He had to buy extra wire and a 220 volt and quot;whateverand quot; to install the electricity. AGAIN, he should have known he would need that to do the install, as I had TOLD him from the get-go there was NOTHING at my house. I asked to speak to him, and was told he was and quot;too busy.and quot; I was left with 2 choices: Pay it or Don' t Pay it. Because I didn't have a written estimate, and the invoice was itemized, and the amount was so much more, I felt that if I refused to pay he would turn me over to collections. So, I payed it.
- Katy M....
CMASTER SPAS OF INDY
MIKE IS THE OWNER OF THIS ONE MAN OPERATION. HE''S VERY KNOWLEDGEABLE AND COURTEOUS. SINCE IT IS A ONE MAN SHOW, IF HE''S OUT OF TOWN, YOU HAVE TO WAIT FOR AN ANSWER. OVERALL, SEEMS TO BE WORTH THE WAIT SO FAR. HE SELLS A GOOD PRODUCT. INSTALLATION AND SERVICE ARE PROVIDED BY ''S. S. SALES AND SERVICE'' CONTACT TAMMY SCHROEDER (317-823-9228). GARY WAS THE LEAD GUY ON THE INSTALLATION AND HE WAS VERY GOOD. STUCK AROUND UNTIL HE HAD THE JOB DONE RIGHT. GARY''S ASSISTANT WAS NOT MUCH HELP.
- Doug S....
FThe Pool Guy
I am still waiting on The Pool Guy Wes Burdine to finish the job he started for me over 6 months ago. He started in April of 2012 and I am still waiting on him to finish my spa. He does not order parts when he says that they are already ordered. Still waiting  on parts and my spa is in pieces and no Wes Burdine to be found or owning up to the job he said he would do. Very unreliabe person to be dealing with. The latest (as of September 2012) is that he says now he is not going to finish. Why?? I do not know. All I know is that my spa is still not working and still waiting on the rest of the parts needed to finish the job he agreed to do. Anyone else doing this job should have been done within a couple of weeks with ordering of parts. PLEASE, IF YOU NEED POOL WORK DO NOT CALL THE POOL GUY WES BURDINE. .
- Jason B....
AMr. Fix-It Home Improvements & Bath Masters
This company was great from start to finish! Work started and I could not have been more pleased. The first day I came home from work to find my entire bathroom gone, but was glad to find everything in our bedroom covered. Carpets, bed, dresser, stairs going up to bathroom along with entry to our home. Before they left for the day everything was vacuumed...even in the empty bathroom! This processed happened each and every day. Everyone that came to work on our bathroom was great! From the plumber, tile guys, electrician and painters. Everyone always asked me what or how I wanted something done or how I wanted it to look. They were professional and great fun! Quality of work is amazing! Our bathroom is now as beautiful as I imagined it would be. I will recommend this company to every one I know!
- Kimberley F....
ALambert's Plumbing
    Lambert plumbing sent Brad to tear out the galvanized piping under the house.  Our house doesn't have a basement so he had to go in the crawl space  under the house and work with a recepicle saw.  As you can guess this was no easy task for him to do but he did it without complaint.  He then moved to inside the house and removed all of the old water lines in the bathroom, laundry room and kitchen.  After this was completed Todd joined him and they started installation of the PEX on the hot and cold water lines in the bathroom, laundry room and kitchen.  After the lines were changed in the kitchen they connected the dishwasher and the ice maker.  Brad went back under the house and they fed the Pex through and did all of the connections under the house to the main water supply.    We ased if possible if the water heater could be moved and that was done without a problem,.  Before they left for the evening they made sure there were no leaks and that we had water for the night.   The next day they returned and worked on the new bathroom adding all of the water lines, piping to the shower, jazzcui tub, toliet and vanity. Of course they were back under the house to do the connections.  They also added a vent .  They completed all of the cleanup and hauled away the removed pipes.      I would like to say that this company and the two gentlemen that took care of our plumbing needs were professional, pleasant, hardworking and completely cares about their customers.  I would recommend this company to all - they are great!!!!
- Gloria H....

Handyman Services in Jonesborough

N/A
0
Reviews
Business Description: Hot Tub and Tanning Bed repair. Any brand or model. We are a new business, but we have worked on Hot Tubs and Tanning Beds for 25 years in the Tri-Cities area.
N/A
0
Reviews
Business Description: Southern Pools and Spas is a family owned and operated business that has been serving the Tri-Cities for 19 years. Full service pool and spa repair for any type or brand. We also offer a full line of pool and spa chemicals, above ground pools, Hot Spring & Dimension One spas, toys, accessories and parts.
N/A
5
Reviews
Business Description: Heavenly Heat Infrared Saunas are made for the chemically sensitive. That means that our infrared saunas create an ideal, safe, and effective detoxification environment for anyone seeking to eliminate toxic substances from their body.
N/A
0
Reviews
Business Description: Family owned and operated
N/A
4
Reviews
Business Description: Dave's Waves is family owned and operated. We provide the finest swimming pool services and spa repair. We offer pool repair, maintenance, restoration, parts as well as above ground and in ground pool liners. Whether it be the effects of a harsh winter or the constant use during the summer months, we are here to ensure your swimming pool is maintained in top condition. Our goal is to provide our customers with consultation, professional service, and expert service and repair from start to finish. We pride ourselves on our years of swimming pool experience, but most importantly our commitment to our customers. Come by and see us at 4451 N Roan Street, Johnson City (Boones Creek - Across from Ingles)
N/A
0
Reviews
Business Description: Visit our website at www.tricitiesreglazing.com and checkout our online specials page.
N/A
3
Reviews
Recent Review: Decided they were to expensive and did it my self.
N/A
6
Reviews
Business Description: We also do weekly, biweekly and monthly pool services.
N/A
3
Reviews
Recent Review: Love my Aventine spa!  I am in it most mornings for the year or more since I bought it.   The folks at the store are great, there for questions and assistance when needed.  I have had some questions about hot tub operations, since this is my first one, and they have been most patient and helpful.  It has been over a year since I bought my spa and they are still there to help when I have a question about it. If you are a first time hot tub buyer like me, and need some technical assistance with things like water chemistry and operations, these are the folks to work with.  Highly recommend.
A
5
Reviews
Recent Review: I like the quality of the service and their attention to details. They are very professional. They respond timely. I love the report I receive for both the pool and the spa.