Franklin Hardwood Floor Installation

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Affordable Hardwood Services
Business Description: Affordable Hardwood Flooring is Nashville TN area leader in installation, refinishing and maintenance of high-quality hardwood flooring.
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MB Hardwood Flooring
Business Description: Hardwood flooring installation and refinishing company.
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Brilliance Flooring
Recent Review: I was so super excited to finally have my floors refinished. It was something that had been bothering me for at least 18 months or so. This however, was a very disappointing experience. The company rates well and has some good reviews. I was sold by Ben the owner after several bids came through from other vendors. He offered a Bona product that would protect the floors from scratches from our mini aussie (25 lbs.) The overall bid and contract process was great. I had the bid in my hands within an hour and the contract process seems to go very smoothly. I received automated emails prior to the job indicating a project manager would be in contact and on site for the job. The automated emails were extremely informative as well. Unfortunately, things went down hill from there. To sum things up - Poor Communication, Lack of leadership and rushed job = BAD Job and loss of Trust!! Day 1 - Movers came to move the furniture to the garage and loft areas. All went OK, until they decided a very large bookshelf/cabinet was too heavy to move and they would not be moving such piece. This piece in question was a concern of mine from the beginning, but I was assured by Ben that his team of movers wouldn't have any issues. Day 1 continued to be a challenge as there was not a project manager for the job, he was out "sick" so I was told. The crew came into the house and started sanding. They did not speak a bit of english and did not appear to want to be bothered with questions. The day continue and they decided to finish the floor around the large piece of furniture and then move the large piece back in place when a coat of varnish/finish was applied. This area was NOT dry nor was it the finish that would be applied to the remaining areas of the floor. I stressed my concern but the crew didn't respond. The crew continue with their work and proceeded to stain the floors. I called the owner and he assured me that it would be addressed and things would be taken care of....... I requested that he meet me at the house the following day. Day 2 - The owner met with us and agreed the large piece of furniture needed to be moved upon the crews arrival the piece of furniture was moved to the garage. I also discussed my dissatisfaction about stain color. It didn't appear to be even or the color that I had selected. I was once again assured it would become darker as the finish was applied and not to worry. Day 2 - Again no project manager on site and the crew continued with the first coat of the finish. Day 3 - No project manager and the crew was growing very angry and frustrated with my questions. They applied the final finish. The finish appear to be a matte finish when I had requested a Satin finish, there was hallowing and sander burns throughout the 1400 sq. feet. I was extremely disappointed and heartbroken that this was a disaster!! I called Ben and left a couple of message, he finally texted back after a couple of hours. I expressed by concern and he offered to re-do the floors for a 50% discount. After several message, I requested that he meet us at the house the following morning. He agreed after seeing the floors that they were a mess and that he would refinish the floors himself with one of his crew. I was glad he saw what we saw and give him a ton of credit for taking on the refinish. He worked Friday afternoon/evening, Saturday and Sunday to re-do the floors. Unfortunately he rushed the process and took shortcuts. He did not remove the quarter round from the baseboards and didn't apply the finish evenly. Overall, I have pooling, debris within the finish and quarter round molding that is a mess! You can't remove the quarter round since it is finished to the floor and it is virtually impossible to paint a clean finish. The day of the move in was a disaster as well. The movers arrived and it was down pouring. I asked the guys to hold off on pulling things out of the garage until the rain slowed, but there were plenty of items that were in the loft area that could be moved. (They were the same movers who moved everything out). Unfortunately, they decided to leave without communicating to me and told the main office that I denied them access to the house. I simply wanted to wait a few minutes for the storm to pass to protect my furniture. We ended up contractor someone ourselves to move the furniture back. The finish that was applied was a Bona Traffic HD finished, which should be very durable. Well after being in the house just a few days, I have scratches throughout the floors. My husband and I have only worn socks and did not return to the house to live until the full cure period (3 days) During the weekend process, I also become extremely concerned since it appeared they were going through the garage and potentially not closing/locking the house while they left. Also the dust and debris ended up in the garage with my furniture. This wasn't suppose to be an access point. Overall - I spend additional money on hotels and dog kenneling then I had budget but I wanted the floors to be right. The owner didn't even offer to reimburse us for our add'l expenses. I also spend many hours going back and forth the the house. Since there was no project manager, it became my responsibility to ensure the crew had access to the house and that things were locked up daily. I am completely dissatisfied with the floors and the overall job. I would not recommend this company. He may have done some jobs great, but this job must not of had is regular crew, Ben the owner is a very nice gentleman, but he job is selling and he really needs to ensure he has teams that can do the work correctly. This was extremely expensive and I am not satisfied at all! I am not the type of person to write a bad review and impact a persons business, however I don't want others to go through the stress that I just went through.
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Ideal Hardwood Floors LLC
Recent Review: The job went great. They kept the area very clean. We didn't have any dust in the house from the work. They stayed until they finished the job. They didn't leave or take a long time. They were done with the work quickly. It went smoothly, and we didn't have any problems. We are planning to use them again.
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CORLEW & PERRY FLOORING, INC.
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Recent Review: Corlew and Perry refinished all of the hardwood flooring in our home--and did a fantastic job.  They were prompt, professional, courteous and did an amazing job in bringing the life back to our hardwood flooring. I would recommend Corlew and Perry for any flooring job in our home--they are true professionals.
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Bradford Hardwood Flooring & Paint Center
Business Description: Bradford Hardwood Flooring & Paint Center is the place to go in Nashville Tennessee for all of you Hardwood Flooring needs. We have a huge selection of hardwood flooring choice. And we also offer hardwood flooring installation for new floors. Plus we can refinish or clean your existing hardwood floors. When it comes to hardwood floors no company in the Nashville Area is more knowledgeable than we are. But we are so much more than a hardwood flooring store. We also offer a wide selection of paints for all of you interior or exterior home painting needs. And we have a great selection of wood stains for the do it yourself refinishing jobs. We do it all. If you need an estimate on any of the hardwood flooring services we offer please call us today. The Bradford Hardwood Flooring & Paint Center is a family owned business and we've been helping Nashville Tennessee area families like ours since 1989.
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Guenther Contracting LLC
Business Description: We specialize in the Install of Domestic and Exotic Hardwood flooring and trim.
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Wick's Hardwood Floors
Business Description: Installation of Hardwood Floors, Sand and Finish, Medallions Inlays Repair Tile Custom Kid's Bedrooms. Gym Floors Dance Floors
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JM Hardwood Floors
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Recent Review: Jeff May and his crew did a great job refinishing and repairing the damage to our hardwood floors caused by the first company we hired. Jeff was very knowledgeable and explained what needed to be done to so the floors could be properly refinished. Our floors now have a beautiful color and finish. . It was a pleasure to work with Jeff. His crew, Bobby and Dallas were very polite and we are pleased with their work but a minor quibble is that they always arrived late mornings. They worked constantly once they arrived. We highly recommend and wish we had initially called Jeff May Hardwoods.
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Hardwood Floors Installed
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Recent Review: It was wonderful! They arrive on time, completed the job on time and the cleaned up was little to none and my floors looked like they have never looked like that before. They were pretty, they were absolutely beautiful, It was great to work with them and he did exactly as I asked and they were very professional.

Reviews in Franklin for Installing Hardwood Floors

AInstaller Direct
From contact to get estimate to completion we received fast, professional, going above service from Scott and his team. We are very satisfied with the product and service. And we will be contacting Scott for further rooms.
- Linda S....
AVERCHOTA FLOORS
Lawrence and his staff were terrific. The work was done on time, at the cost estimated. and the crew cleaned up after themselves. As with any large jobs, mistakes will occur... such as forgetting to remove baseboard prior to installing flooring. Not a small mistake either! Lawrence had tThe crew came back to remove the baseboard and reinstalled w/ new shoe molding. Also, Lawrence brought to my attention the damage the painters were doing to my new flooring (and I hadn't even moved in!). He had his staff come back and fixed the flooring back to it's beauty. They take pride in their work. When I get ready to redo the rest of my floors, I will defintely call them again.
- Julie B....
AChapman's Flooring
Very courteous & professional, they completed the flooring in a timely fashion. Very satisfied with their work & would recommend them. I will be using them again soon to install carpet into my bedrooms.
- Tammy W....
AR&S Flooring
All the work was done in a professional manner, on time and they did an excellentt job of matching my existing floors.
- Suzanne R....
AInstaller Direct
Scott was quick to respond to my voicemail right off the bat when I left a message to ask about getting a quote. They (Scott, Daniel and Jesse) came in and measured immediately at our request and brought sample boards from their supplier. We wanted to move fast on installing flooring and they were able to squeeze us in the following week. One of the best things about them was that they stayed in communication with us and let us know what was going on every step of the way. There were a few expected hiccups along the way and some not so expected but they were always able to handle it and make sure we were happy with the results. They really took care of us as customers and provided us with a good quality flooring at a fraction of the cost that commercial installers charge. A few side notes I want to include are extra things they did for us just to show other reviewers how personable they are: Scott tightened our front door lock without being asked and showed us that one of our bug traps had caught a brown recluse spider (we have small children) Daniel got a large stain up out of our kitchen tile that had been bugging us for years and was very good at helping us decide on color choices of flooring and whether or not to turn it (change the way the lines run) Jesse got the flooring glue off my shoe when I stepped in it accidentally. I would recommend them to my family and friends for sure.
- Diana D....
ALandmark Services of Tennessee
The work took a little longer than expected, but we were very happy with the results. It was a pleasure to work with Eric.
- Kathy H....
ACountry Flooring Direct
The provider tore out all the existing carpeting and replaced it with hardwood.  The company owner, Kevin Middleton was extremely responsive and great to work with.  The installers were very professional and efficient.  They worked with us on installing the floor in sections over a course of 4 to 6 weeks, because we were remodeling the bathroom at the same time and wanted to wait for its completion before putting the floor down in front of the vanity and into a closet.  I can't say enough good things about this company and would hire them again.
- Bill &....
BVERCHOTA FLOORS
Awful. A total waste of an entire week after being told installation would take one day and then sanding and staining would take another. They did not show up when they said they would two days in a row. On the second no show day, after the entire job should have been completed, I was told they were sent to the wrong job. I would not recommend them to anyone just based on the lies and total incompetence it took for them to finish the job they started.
- Kathy B....
AInstaller Direct
Scott and his team were a pleasure to work with.  They worked with us through every phase of the job from weighing our flooring options to setting up an install date to actually coming and completing the work as promised.  I could not have asked for a better experience. The whole crew was polite, friendly and willing to go the extra mile.  We have been doing a complete remodel on our 2000 sq ft house for the past several months and so many times I have been disappointed by contractors and crews that really dont care about thier customers.  I can say from experience that Installer Direct will not let you down.  It is rare to find people that are honest, hardworking, affordable and good at what they do and I will 100% recommend Scott and his team any time! My floors look amazing and I am already getting compliments on them!
- Lauran S....
BR&S Flooring
The people were exceptionally nice, the quality of the work was incredibly good, and my floors/stairs look amazing.  My only complaint was that the work was not completed as we'd agreed.  It was explained to me, when the person came out to give me an estimate, that the stairs would need to be finished onsite and I wouldn't be able to walk on them for 12 hours.  Since the layout of my home wouldn't allow for that while I was there, I opted to schedule the work to be done while I was out of town on business.  I was assured that the work could be completed within that 5 day period.  Unfortunately, it was not.  In fact, on 2 of the 5 days, no one was even in my home working on the project, and when I got home, the stairs were still not completed.  I arranged for the work to be done on another day when I was out of town but when I got home, there was still work to be done.  I had to crate my dog on 2 separate days after that in order for additional work to be done. All in all, I was happy with the end result and would probably use them again if I were doing wood floors, but I was disappointed in the lack of adherence to the schedule and the inconvenience that I had.
- Marian H....