Consumer BEWARE ? I would NOT recommend using William H. Fryar Inc. Billy Fryar?s lack of professionalism, failure to deliver as promised and poor quality of product delivered is the worst I have ever experienced. I have never been so disappointed, frustrated, and lost faith in any other person as much as I have with Mr. Fryar. My story begins in January 2014 when my home was significantly damaged by a fire. I had a Contractor working for me at the time doing a bath and kitchen remodel. As I already had this Contractor, I elected to continue to use him for the reconstruction of the home. My Insurance Adjuster and Contractor?s estimates of the cost to repair the home were significantly different, in the range of >$100,000. To help resolve this and at the recommendation of a member of the Chattanooga Remodelers Council, Billy Fryar was contracted to provide an estimate of the repair costs, using the same estimating tool as the insurance company. During my initial meeting with Billy, he was very personable and assured me that he would act as my advocate in dealing with the insurance company and would do everything possible to reduce the amount of ?out of pocket? expense I would incur because of the estimate differences. It took over two months to get the initial estimate, all the time, no reconstruction or work was occurring on my home and I was/am residing in temporary living conditions. Finally in April, Billy provided an estimate and he, my Contractor and I met to discuss the details. Billy?s estimate was close in total dollar value to what my Contractor felt the overall costs would be. I asked Billy how much of the estimate could be questioned or disputed and his reply was ?it is solid, at most there may be $10,000 that could be discussed/disputed?. I submitted his estimate to my Insurance Adjuster and Insurance Company. Within two weeks, my Insurance Adjuster had gone through Billy?s estimate in detail and found numerous duplications, unexplained costs, and gross errors. Specifics were: Estimate includes remove and replace for most items, yet demolition is factored in the estimates for removing damaged items. (Double counting) Demolition for $1,800, already addressed in original estimate, plus the code upgrade estimate, plus the items that are factored as ?remove / replace? Chimney replacement for $5,400, this was not fire damaged. Finish Carpentry - one line item entry for $37,284, no details provided and this appears to be all duplicative as the estimate itself already has trim in the items. The Office total of $12,122.56 appears to be a duplication of items already factored in the same estimate for room Office. The Master Bedroom total of $9,160 appears to be a duplication of items already factored in the same estimate. The Upstairs Bath total of $5,422 appears to be a duplication of items already factored in the same estimate. The Laundry total of $981 appears to be a duplication of items already factored in the same estimate. The Framing and Roofing items which total $56,943 appear to be a duplication of items already factored in the same estimate. My Contractor and I again met with Billy to discuss the input from the Insurance Adjuster. During the meeting all Billy did was take notes and say ?hmmm, maybe he?s right, or hmmm, he has a point there?. His original ?it is solid, at most there may be $10,000 that could be discussed/disputed? was obviously not correct as my Insurance Adjuster just disputed over $100,000 in the estimate. Billy committed to reevaluating the estimate and getting back to me and my Contractor within a week --- this was late April. In July, Billy did resubmit to me and my Contractor an estimate ? unfortunately he made limited changes, the estimate still contained all of the items previously disputed by my Insurance Adjuster. It is now late August, Billy has not responded to my Contractor or me. I have sent emails via his website and have attempted to call him ---- this is useless as he does not answer his phone and his voice mail box is always full so no message can be left. I have basically paid Billy Fryar over $4000 for nothing but aggravation. Again, Consumer, stay away from William H Fryar Inc unless you want an unresponsive and unprofessional contractor. This has been the worst experience ever ? find someone in need and take advantage of them should be his company motto.