Windows had to be orderd, and they orderd too small. They were already 2 weeks past their finish date, and they said I would have to wait 2 or 3 weeks longer to get the right size. They did the most unprofessional job that I had ever seen. The guys that put on the gutters did a great job. They were very professional. So was the guy that installed storm doors. The vinyl siding guys didn't wrap one door right, so I can't get a storm door to fit it.
- Ned H....
FLowes of Banner Elk
I got an estimate on their best vinyl siding and windows from Sears, but I felt the estimate was a little high. I went to Lowe's and they said they would get us the same quality siding and beat the price all to pieces. They said the job was supposed to be completed by June 29th, they did not show up until mid-July. Just about everything that could have been done incorrectly was in fact done incorrectly. I informed the Customer Satisfaction Office first, then I had to get in touch with Executive Support because they kept putting me off and putting me off. I cited to them everything that their contractors and sales team had done wrong. The siding was not what I was promised by the salesman, he said he would match the quality I had priced out with Sears. I had chosen the best vinyl siding Sears had, it was very thick. The siding I received was so thin the contractors were cutting it with scissors. The windows I received were not the correct size. I was told (in mid-July) that if they re-ordered the correct windows, the weather would get cold before they could install them, they had so many other houses to do. They framed in the windows that were too small with 2x4s. The wrapping done on the eaves were overlapped in the wrong direction so that instead of shedding water and letting it run down, the openings where the wrapping overlapped were facing up. This would make the wrapping catch water and run it down inside, which would rot the wood structure. When the contractors left, they did not wrap the wood frame around the back door. They said this was because the screws were rusty. I was able to take the screws right out. I had to have them come back to have them wrap it back up and put storm doors up. I received a certified letter from Lowe's Home Improvement stating that they had in fact put on the right siding, the right windows, and installed everything correctly. It was their FINAL DECISION. My siding is wavy and I would be happy to take off the casing off my windows and show anyone who asks the 2x4s they used to frame in the windows that were the wrong size. I have had numerous contractors from Lowe's and one member from the local Lowe's store's management team come out and take a look at my home. Each asked me not to tell Lowe's Corporate what they said for fear of losing their jobs, then said that it looked terrible and the work that was done was unacceptable. Everything was rushed, everything was done incorrectly, and they have been treating me like I am some chronic complainer trying to swindle them. I just wanted what I was promised: the siding I chose, the windows that fit, and the quality every customer deserves. What happened to Lowe's Satisfaction Guarantee?
- Ned H....
ASnowden's Siding Roofing & Window Co Inc
Two men came to complete the work and were very professional. They cleaned up everyday when they were finished and even put our Christmas lights back up after the job was completed. The price was under the other estimates by a significant amount and seemed very fair. I am very pleased and highly recommend this company.
- Angela P....
AThe Honey Do Service, Inc. - Kingsport, TN
They took on difficult repair challenges and returned the house to a state reminiscent of new. Many contractors had looked at these jobs and did not even bother submiiting a bid. These guys are thorough, efficient, quiet (no loud radios, etc.), pleasant and eager to please. They are both very experienced in their crafts and are problem solvers who take pride in doing a good and thorough job. The siding was about 11 years old and no longer available. Someone else was assigned to scout out replacement pieces, and he traveled at least an hour away to bring back materials suitable for the job. These men went above and beyond their assigned tasks fixing things that were amiss at no additional charge, even though they were not on the estimate list. All in all, we had a very positive experience with this company and plan to use their services again.
- Noreen P....
AMo's Handymand Service
.I was very pleased. He seems very knowledgable about many things and I am planning on using him again.
- Mary H....
AChampion Windows and Home Exteriors of Johnson City
Champion did a good job, new siding looks much better than before and seems to be more energy efficient.
- James F....
ASak's Construction & Demo
They took off all the metal aluminum siding and put vinyl siding on in. They had to build faucets as well. They had to do a lot of work. They are a wonderful company. I don't know the price because it was a couple of different contracts that came and I had different things done. They put a new post on a front porch and all kind of work but all that was under different contract. They are just wonderful. They are very professional and very respectful. You don't mind seeing those workers come on to your property because I'm pretty picky about things like that. They are great.
- Judy E....
ACustom Guttering & Siding
They gave me a quote last year but because of illness wasn't able to get to the job until this year but they still honored it and did a great job. The salesman was very professional and kind. The installers were very professional and did a great job diligently. They cleaned up every day instead of waiting until they finished the job. Would definitely recommend this company to everyone who wants siding or gutters done
- James S....
AWeather Tamer Home Improvements
These people were worth waiting for. They did everything they said they would, were courteous, helpful, punctual and cleaned up. I will use them again and recommend them highly.
- Pamela M....
ACurts Handyman Service
I called Curtis for an inspection and quote, which he provided the very next day. Although the start date was estimated at three weeks, he and his crew were able to complete the job only about a week after quoting, and finished in just over one half day. He and his helpers were knowledgeable and professional in their work. The house looks much better now.
Business Description: Universal Window and Siding of Kingsport, TN proudly offers professional window and door installation for your home, and siding and roofing to keep your home protected from the elements. We are recently honored as the #1 Siding company by the Kingsport Times News. We’ve got more than 24 years of experience working on homes in the region, and we take pride in the work we do to make your home beautiful. We also do home additions to expand your living space and increase your home’s value. We’ve built our business on customer referrals because our clients trust us to work for their friends and loved ones. Contact Universal Window & Siding today at 877-775-4112 to outfit your home with new windows or to start planning your new addition. New construction and replacement windows. vinyl siding and soffit. room additions and sunrooms
Business Description: Founded in 1994, We are a family owned business serving the Tri-Cities and all of Eastern Tennessee. A Division of YES Contracting Services, LLC TN General Contractor's License # 72270
Recent Review: They were efficient, fast, and tidy. I have enjoyed their workers. They did all the siding on the house in addition to the windows. They took all the old vinyl siding off and replaced it. It looks like a brand new place. They also do gutters.
Business Description: We are locally family owned and operated. We have over 40 years experience in the Construction industry. We offer FREE Estimates! Our reputation, honesty and craftsmanship in the community is and will be the Most Important aspect for Us. We have been serving the Tri-Cities Tn, Western NC and SW Va since 1990. Give us a chance to earn your business and you want be disappointed in our approach!
Recent Review: I could NOT be more pleased with the entire project from beginning to end. I was contacted every step of the way and informed who would be there each week to do their work. I was also informed of any delays necessary. All of the workers were very professional and performed excellent work.. They were also friendly and helpful whenever I had any questions. They were there promptly each day ready to work and at the end of each day, they cleaned up their work areas and hauled away any material to be trashed. I was very pleased to be able to add things to the project that I had originally forgoten. This was not a problem and was handled in a prompt and professional manner. I was also pleased to have various professionals give me suggstions on things I could do differently and they always added to my overall satisaction with the project.I am highly satisfied with every experience I have had during this project and would recomment Mr Fixit for any home project you might be considering.
Business Description: Xtreme Painting is a company that offers Residential and Commercial, Interior and Exterior Painting, Hardwood Flooring installation or restoration, Ceramic Tile, Siding, Decks and Fences Restoration and Repair.