We originally contacted Weather Tamer to replace our asphalt roof due to a serious leak over a bedroom. We contacted them due to their reputation on Angies List. Mike Howerton came out and quoted us a price. His price was a bit high but once he applied the 30% discount it brought him back down to be within range of other companies we had quote us. When Mike came out to sign the contract, we found out that a metal roof was not much more money and decided to go with a metal roof. That is where the problems began. Since we "called an audible" and went with the metal roof, we didn't really have time to decide on a color. I told Mike we would talk about it and let him know but we were leaning toward black. To get the contract filled out he put Black down. I emailed him within a couple hours and told him we wanted bronze and he replied no problem and that they would order it and get to our roof the next week due to our leak.When the metal arrived (over a week later), it was black- he had forgotten that we told him to go with bronze. Mistakes happen and he quickly turned this around and had the new metal at our house the next day. We were told the job would take 1 day, however they were there the entire week and into the next week. Our house is just at 1000sq ft so it was not a large house, it should not have taken a week. Weather Tamer has great reviews on Angies List, I just don't know how many of those reviews were for metal roofs- when they finished it looked like the first time they had ever put a metal roof on. The edge metal they used stuck out about 3 inches from the side of the house and you could look up and see the shingles (it should have been a different bend of metal that actually bends back and nicely finishes the edge). Mike even acknowledged that they knew it was the wrong trim but never really answered me why they didn't correct it before I pointed it out to them- I guess they hoped I wouldn't notice. The "gable" (I'm not sure if it is a gable, I'm not really up on construction terms) where the dining room meets the main house was a horrible transition, the roof metal was very scratched in many. When they thought they were done, I had a list of about 10 items that they needed to correct- from major cosmetic issues to some that were admittely minor. This is where Weather Tamer's reputation really came into play- I never did ask Mike how many metal roofs they have done, but I gave him the list and he kept working on it until everything was corrected- they replaced the metal trim, they reworked the gable issue, they hand painted the scratches with touch up paint, they added screws to where the metal was not sitting correctly, the took the chimney cap that they installed back to the shop and painted it to match the roof instead of just a galvanzed piece of metal. One of the roofers stayed on the roof and the other was on the ground the whole time. The guy on the ground was a smoker (we are a non smoking family with a young daughter but I don't mind if someone smoke) the problem was that he left his cigarette butts on the ground on the front porch, driveway, and yard. Mike was very clear when we signed the contract that his guys were VERY clean and we would not even know they were there. In Mike's defense, when I told him about this issue at the end of the job he was very unhappy to find out about this and was very clear that he would take care of the issue. In the end I am happy with the job that they did, however if I had not been vocal in what they had done originally they would have left me with a very poor looking job. I did ask him to discount the job by a couple hundred dollars due to all the hassle and the fact that it took them a week and a half. He took off a hundred dollars, responding that he had lost money on the job, which wasn't at all my fault. And I did help him find someone to buy the black metal that was originally misordered so he wasn't stuck with that.