We first talked to Demetre a couple of years ago when we bought our house in Savannah, even though we told him it would be a considerable amount of time before we would be installing the pool. We were initially impressed with his willingness to spend time with us, and his apparent knowledge of the industry. We were interested in a fiberglass pool, although we also investigated the gunite option, which proved to be considerably more expensive. In July 2011, we finally moved into the house and contacted Demetre again. He provided us with updated information and a quote. He advised that his quote was "all inclusive" and included items, such as disposing of the extra dirt, etc, that other companies would charge extra for. We also got quotes from other installers of fiberglass pools, and it turned out that Demetre was correct. We felt confident that he was the guy to go with, so we signed the contract and made our color selections, etc., with installation to begin in August. The first warning was when the wrong color fiberglass pool was delivered and would have been installed if my husbandI had not been there. Demetre wasn't happy about having to take away the wrong pool and get us the correct one, because of the cost to him of hiring the crane again. However, he did it. We had a rainstorm after the hole was dug and the pool set in place (altho the dirt had not been backfilled.) This was bad timing, and resulted in, we think, a lot of the loosened dirt being washed into the hole. We suspect that this may be the reason the pool ultimately turn out to be uneven - that is, it was not installed level. We don't think the workers double checked at this point to make sure the pool was still level. If this wasn't the reason that the pool is off level, then it comes down to plain incompetence in the installation.Once the hole was dug, it was like pulling teeth to get Demetre to haul away the extra dirt. Instead, he spend considerable time just moving the dirt around the back yard, raising the level of the yard above the original grade and resulting in the lowest steps to the back deck being less of a rise than built, and which we have had to correct for. The pool also was built higher in the ground than it should have been, and we had to correct this, at some expense, when we had the stonework done to finish off the yard and pool deck. He finally hauled off some dirt, but left a lot of debris in the back alley, which we had to pay to get hauled away (we waited several months for Demetre to take care of it, as agreed, but this never happened.) After the major payments were made to Demetre, there were constant no-shows or minimum work done, and only after repeated calls asking when the work would continue. Demetre made requests for payment for work not yet done or for us to make direct payment to a subcontractor. Repeated requests had to be made to correct items left undone or make some progress, Demetre's usual reply was " I thought that was done". In the end the pool was installed unevenly to the point that it is an unsightly major indicator of lack of skill. An attempt to jack up a corner of the pool failed due to lack of equipment, and resulted in damage to the pool coping. They also had to break through the concrete that is holding the pool in place in order to try to jack up the pool and make it level....only time will tell if this will prove to be a major problem. The company has displayed a complete lack of business management skills, project management skills, technical skills, and supervision skills. If you intend to use this company my advice is: buyer beware.