Recent Review: After a favorable experience with this company installing a tankless water heater, I had asked for a quote on replacing the central heating and air units in my house. About 2 weeks after I received base quotes for 3 different systems (good, better, best) my heat stopped working. A technician visited my house on a Saturday and explained the unit could be repaired but it was pricey, and the unit likely would continue to break. I decided to have a Trane system installed (best) as opposed to repairing my current unit. While the technician said he could come out Wednesday, I was later informed that it would be Thursday (best case) or possibly Friday. I asked if I could receive a phone call to firm up a date and time. I had to follow up on my request after receiving a phone call from the company asking for a 50% down payment. I was also asked at that time if I would be using the same card to pay the other half, which I confirmed. I asked for a reduced price as part of the quote involved installing a thermostat which I did not need. For that, I eventually received a $75 discount. I was told that the technicians would arrive first thing Thursday morning. First thing to Brasington is between 9:30 - 9:45 a.m. They arrived with the wrong equipment. They purchased a heat pump while I had a furnace to be replaced. After trying to talk me into having the heat pump installed and me declining, the owner went out to purchase a furnace. I will complement the lead technician on his professionalism, quality of installation workmanship and his willingness to answer questions I had as he progressed with the installation. The outside unit is sitting on a pad provided by Brasington that is slightly too small. Also, they had to disassemble my attic stairs in order to fit the furnace into the attic. I don't understand how a company in business for 75 years doesn't measure the opening and compare to the unit size to plan for these type of issues. It caught them completely by surprise and spent several hours troubleshooting this issue. I also had included in the price an addition of an air return and duct work, which we ultimately decided was not needed. Brasington refunded $125 of the purchase price. The work could not be completed in one day. The technician left without turning the gas on, so I had a cold shower Friday morning. I did not stay at the house for them to finish the work but wish I had. They workmanship on reattaching the attic stairs and the molding was one of the worst jobs I had ever seen. Finally, a subcontractor came out to do the repairs, but on the initial day he was supposed to show, he did not and did not call. After I tracked him down, he said he was out of town and didn't know how to get in touch with me. My biggest regret was providing my credit card for final payment. The funds were taken Thursday, without the work being done. And because all of the work in the quote was not done, they took too much of my money.
Business Description: Since 1999, we've helped millions of people save money and fix their broken appliances quickly by providing quality parts and free repair help. 365 days to return any part. Amazingly fast shipping. It's better with the Pros!™ Avoid costly service calls - visit us at http://www.appliancepartspros.com
Business Description: We offer full service to your automotive necessities whether it be a new vehicle or a classic antique vehicle. We can fully restore or customize to your satisfaction. We offer 24/7 towing service whether it be in town or out of state transport. We offer welding service for light or heavy duty metals and are working on offering mobile welding service. You name it, there's not much we can't do or at least attempt. We offer most of all "Honesty", we don't want all of your money just what it takes to get the job done. Customer satisfaction and trust are our main goals. If we can't do it,we'll find somebody you can trust to get it done. "If we can't fix it,it ain't broke". Ask for J.T.
Business Description: CNT Foundations is the best foundation repair company in the industry. Locally owned and operated since 2010, we service commercial and residential foundation repairs, crawl space repairs, and New Construction projects in the Carolinas, Savannah and Augusta, Georgia. Call today for a free estimate and find out why CNT Foundations is #1.
Business Description: B & B Plumbing Heating & Air offers a wide range of heating services for the Columbia, Lexington, Aiken and region. Our service department treats each call as an opportunity to improve comfort while cutting energy costs for our clients. Our service team and engineering department try to be familiar with each client's home so we can take a proactive approach to energy saving opportunities.
We have used Dave's Heating and Air for the past 8 years. David is always punctual, provides a great assessment and is honest, reliable and reasonable. Our initial meeting was the handler of a unit had been serviced by another firm and they mentioned it had to be replaced for over $1,000. David came over and indicated that from the date of manufacture, it was still under warranty (less than 1 month left), and labor costs would be $200. He replaced it under the warranty. David had maintained 2 older (18 year old) units for 8 years. Yesterday, he came over to assess both units going out within a few days (one a compressor and the other a Freon leak). Due to the age, and improvement in newer units, he recommended a replacement rather than repair. Since he is not installing anymore, he did provided excellent recommendations (and the companies he suggested are also rated A on Angie's List).
- Rocky P....
AE F Martin Mechanical Contractors Inc
Things went perfect. Technician showed up early after calling to ask if we would be home. He diagnosed the problem, called the office to see if they had parts in stock and returned three hours later to complete the job. The technician was professional, polite and friendly. Could have not gone better. Thank you E.F. Matrtin and especially Jeremy
- Richard F....
ACassell Brothers Heating & Cooling LLC
Brandon arrived, went right to work servicing furnace. Explained what needed to be replaced on my furnace. Repaired it after telling the cost up front. Leveled air conditioner. Cleaned up materials & fixed filters.
- Mary A....
ACassell Bros Heating & Cooling
Caleb Capps was our service tech handling the service and he was excellent. Called to let us know when he would be arriving and was very punctual. Found the problem quickly, replaced needed parts and handled any other services needed. Excellent, courteous service and definitely recommend them.
- Peg E....
ASoutheastern Heating and Air LLC
Called my home warranty company around 9:30 p.m., they conferenced in Southwestern Heating and Air, repairmen arrived by 10:50. He fixed air conditioner and was completed by 11:30 P.M.
- Teresa V....
ABroom Heating & Air
It was our second time using Broom Heating and A/C to repair a unit at our home. We experienced the professionalism and courtesy that we have come to expect from this company. We would not hesitate to call them again and will be recommending to anyone in need of a reliable and trustworthy HVAC company.
- Amanda G....
BAmerican Home Shield – Home Warranty
They have sent out several companies throughout the years that I have had coverage with them. All of the companies have been very professional, quick to do the repairs once here, however, wait times for service have started to become longer and longer. This is not something you want to encounter when you are dealing with Cooling and Heating issues.
- Michael O....
AAire Serv of Central Sc
Found an issue with Air Conditioner. We signed a Maintenance contract for 2 visits in which the problem with the air conditioner will be fixed when they are out. The problem wasn't serious enough for this AC season. They gave the cost of repair at$116.00 which seemed fair. They guarenteed that price for next visit. They found the outgoing Air unit on furnace was coming untaped. They repaired that for $30.00. They provided pictures of both issues and allowed us to decide if they should repair and the cost of the repair. Job was done and we signed up for the Angie maintenance price of $99.00 for a 1 year 2 visit contract. That was a good price.
- Stephen C....
APrecision Air Cooling & Heating Service
John the technician was extremely friendly and made the experience wonderful. Real knowledgeable and would recommend company to everyone.
- John K....
ABrian's Heating & Cooling LLC
The people were professional, helpful, and very polite. They cleaned up after themselves and made sure that everything was in working condition. I am very satisfied!