Pauline Shower Valve Repair

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Angie's List : Local Reviews : Plumbing : SC : Pauline : Pauline Plumbers : Pauline Shower Valve Repair
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48
Reviews
Recent Review: When I spoke to him on the phone, he gave me a synopsis on what was likely the problem which turned out to be my case. He was very professional. I liked him. I would use him again and refer him to others.
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86
Reviews
Award 2018Super Service Award
Recent Review: Went very well.  Tried to fix it without ordering an expensive mixing valve but it didn't work.  Had to order the valve in the end which was fine.  Met us after working hours to complete the repair.  will use them again.
A
238
Reviews
Award 2018Super Service Award
Recent Review: Cleared clog, replaced valve stems and re-puttied bathtub drain.  Found that water pressure was already max.  Low pressure at sink likely due to obstruction in faucet fixture.  Abandoned effort to replace valve handle since might damage fresh water supply pipe at valve.
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10
Reviews
Recent Review: They were prompt and worked quickly.  They stuck to their estimate.  They did a good job at cleaning up their mess.  They did a good job in general.
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65
Reviews
Recent Review: The repairs were done on my rental home.  I have not seen the repairs but have not had any complaints from my tenant.  Some of the repairs were definitely deferred maintenance on my part.  While i thought the pricing to be a bit high i did not compare to other providers.  The water heater has a 10 year warranty though i never received any paperwork on this?  The plumber was very response in checking all the problems and explaining what needed to be done. He prioritized the needs for me as i wasn't sure i wanted to spend that much money (I had just moved).  I asked him to do several of the repairs and then called him back an hour later and said to go ahead and do them all - i had considered checking pricing but i decided he was already there.  The repairs were completed in a day.  Again i have not been back to check on the quality but all seems to be good.  I received a nice thank you note from the owner, the plumber and the office manager after work all done which i thought was a nice touch.  They have an online appointment maker and they were responsive to my request.   (I had called another Angie's list handyman whom i hoped could handle some of the above needs but I never received a call back)
A
11
Reviews
Award 2018Super Service Award
Recent Review: Very well. He was half the price of Budget Plumbing and 3/4 less than "Ethical" Plumbing. I actually have a HUGE complaint about BUDGET PLUMBING: He had fixed my toilet at a pretty high price, though not outrageous. the toilet would still 'run" periodically, meaning it had not been installed properly, so he sent the guy out again to fix it. It still runs occasionally. I called BUDGET about replacing my hot water heater. It was encased in cabinetry. I told him I would have the cabinets totally removed, which I did. I sent him detailed pictures of the heater with the cabinets removed. I never heard back. I called him again and asked why I hadn't heard from him. He said to resend the pictures. They were very clear--plenty of room to get to the wtr htr. and pipes. I asked him which Lowboy water heater I should order. I sent him model numbers and brand names. NO RESPONSE. This went on for weeks. I finally read about Keven at Royal Flush. Not only did Kevin suggest which heater to purchase, but did it at HALF the price I had been quoted by the "recommended" Budget (my foot!) Plumbing. And Kevin at Royal actually responded to me immediately, was prompt and did a good job.
A
31
Reviews
Award 2018Super Service Award
Recent Review: My dentist recommended him. They were ace's. Very professional, clean, neat, did an excellent job. Very reasonably priced. Very prompt, very courteous. Everything is great about them. A's all the way across. They did an excellent job.
A
473
Reviews
Recent Review: Couldn't have been better. The experience started with an actual person answering my call and letting me know when he could get to me. The technician who came arrived when he said he would, knew just what to do, how to do it, and did it quickly. And he was a nice guy. I'll call All About Plumbing & Septic for any future plumbing needs.
B
19
Reviews
Business Description: Owner operated. Sub contractors are used only when needed. Cost is determined by the job.
B
317
Reviews
Recent Review: My experience was very good. Vaughn Mitchell was the project manager and ran the project very well. On the initial walk through, he was very thorough and gave several suggestions.  Maintained very good communication with me throughout the project. One of the most imortant things to me is that he alway did what he said he would do.Worked with us on scheduling of work and was very punctual. The house is built on a slab foundation which created some problems but all of the problems were resolved. All of the guys who worked on the project were very professional and did good work.. Very pleased with the work and would recommend Bradley Construction to my friends and neighbors.

Reviews for Pauline Shower Valve Repair

ARicks Sewer & Drain Service
When I spoke to him on the phone, he gave me a synopsis on what was likely the problem which turned out to be my case. He was very professional. I liked him. I would use him again and refer him to others.
- Bernice B....
BMr Rooter Plumbing of Anderson SC
Went very well.  Tried to fix it without ordering an expensive mixing valve but it didn't work.  Had to order the valve in the end which was fine.  Met us after working hours to complete the repair.  will use them again.
- Joseph A....
ARoto-Rooter Plumbing & Drain Service
Cleared clog, replaced valve stems and re-puttied bathtub drain.  Found that water pressure was already max.  Low pressure at sink likely due to obstruction in faucet fixture.  Abandoned effort to replace valve handle since might damage fresh water supply pipe at valve.
- Richard S....
APlumbing By Greg, LLC
They were prompt and worked quickly.  They stuck to their estimate.  They did a good job at cleaning up their mess.  They did a good job in general.
- Susan S....
ARoyal Flush Plumbing, LLC
Very well. He was half the price of Budget Plumbing and 3/4 less than "Ethical" Plumbing. I actually have a HUGE complaint about BUDGET PLUMBING: He had fixed my toilet at a pretty high price, though not outrageous. the toilet would still 'run" periodically, meaning it had not been installed properly, so he sent the guy out again to fix it. It still runs occasionally. I called BUDGET about replacing my hot water heater. It was encased in cabinetry. I told him I would have the cabinets totally removed, which I did. I sent him detailed pictures of the heater with the cabinets removed. I never heard back. I called him again and asked why I hadn't heard from him. He said to resend the pictures. They were very clear--plenty of room to get to the wtr htr. and pipes. I asked him which Lowboy water heater I should order. I sent him model numbers and brand names. NO RESPONSE. This went on for weeks. I finally read about Keven at Royal Flush. Not only did Kevin suggest which heater to purchase, but did it at HALF the price I had been quoted by the "recommended" Budget (my foot!) Plumbing. And Kevin at Royal actually responded to me immediately, was prompt and did a good job.
- Carr S....
AAll Clear Plumbing
My dentist recommended him. They were ace's. Very professional, clean, neat, did an excellent job. Very reasonably priced. Very prompt, very courteous. Everything is great about them. A's all the way across. They did an excellent job.
- Anthony T....
ABradley Construction LLC
My experience was very good. Vaughn Mitchell was the project manager and ran the project very well. On the initial walk through, he was very thorough and gave several suggestions.  Maintained very good communication with me throughout the project. One of the most imortant things to me is that he alway did what he said he would do.Worked with us on scheduling of work and was very punctual. The house is built on a slab foundation which created some problems but all of the problems were resolved. All of the guys who worked on the project were very professional and did good work.. Very pleased with the work and would recommend Bradley Construction to my friends and neighbors.
- Dennis B....
AKen's Plumbing The Picky People's Plumber
The repairs were done on my rental home.  I have not seen the repairs but have not had any complaints from my tenant.  Some of the repairs were definitely deferred maintenance on my part.  While i thought the pricing to be a bit high i did not compare to other providers.  The water heater has a 10 year warranty though i never received any paperwork on this?  The plumber was very response in checking all the problems and explaining what needed to be done. He prioritized the needs for me as i wasn't sure i wanted to spend that much money (I had just moved).  I asked him to do several of the repairs and then called him back an hour later and said to go ahead and do them all - i had considered checking pricing but i decided he was already there.  The repairs were completed in a day.  Again i have not been back to check on the quality but all seems to be good.  I received a nice thank you note from the owner, the plumber and the office manager after work all done which i thought was a nice touch.  They have an online appointment maker and they were responsive to my request.   (I had called another Angie's list handyman whom i hoped could handle some of the above needs but I never received a call back)
- Robin M....
FProvident Plumbing
I called Provident Plumbing the next day to let them know what a terrible job their plumber did.  The next day the owner and an experienced plumber looked at the work and apologized for the workmanship.  The experienced plumber had to replace the flange for the toilet because the other guy did it wrong.  He reset the toilet and now it's on the floor as it should be.  He also put a decorative rim around the tub faucet, and it looks very good. The owner gave a $357 credit on labor for the toilet.  I told him I appreciated the credit, but thought the credit should be more because $545.60 was outrages to replace valve stems. HIS REPLY...............I HAD TO SEND OUT 2 PLUMBERS AND THAT COSTS MONEY!!!!      Why did you have to send the experienced plumber? I trusted the first guy and that was a BIG mistake!  I'm a Senor Citizen and he took advantage of the situation.   TOTAL PRICE     $1065.99
- Lloyd H....
FPalmetto State Plumbing & Construction, LLC
I spoke with Dawn after receiving these estimates to let her know that I was not happy with their pricing and that I wouldn?t be using them for the work. She apologized for the misunderstanding but also tried to justify her prices with me. Since I was unhappy with the little work that was done, she advised that I call Angie?s List to get a refund. I am also including our emails below about the pricing issues. My email: I talked to you about the $ 99  for $200 of plumbing before I bought the deal as I am an angie's list member. If you will recall my issues were a leak in my outdoor bib faucet-hot water side only(it was leaking down the outside wall), I also had an outside drain that needed opeed due silt buildup, lastly I had a shower faucet that only gave me very hot to hot water(no cold shower). You said for the $99 coupon I should easily get all the labor to fix the outdoor faucet and probably 1/2 of the labor for opening my outdoor drain. Based on your representation I went ahead and bought the coupon and scheduled the service for the next day.  Well, I feel obligated to email you and voice my dissatisfaction  before posting my negative opinion on Angies list following Josh's visit to my home. I feel like I was mislead and then actually ripped off. Josh was a very nice and courteous young man.  That's where the complements stop however. After he arrived we walked around and I showed him the three issues. It took about 10 minutes to understand and inspect the entire job. Then Josh proceeded to take apart the shower faucet and adjust the temperature valve without giving me a estimate--this took about 10 minutes. Josh said that this was very minor and I would not be charged for this minor valve adjustment.  I thanked him. He then when to his truck to do an estimate to fix the outdoor faucet and open the drain with his jetter. He was out in his truck for about 20-30 minutes.  Finally he came back inside and gave me the estimate which said : diagnostic fee ----$89( it took about 10 minutes to look at the whole job) Master shower :adjust thermostatic valve and adjust and clean toe tap stoppers in the tubs (the tubs took him about 5 minutes to do-- they didn't need cleaned out)---    $147.92 Replace existing woodford brand exterior faucet.------        $ 495.75 Use jetter to clear sand and silt from outdoor drain.-----    $ 427.20 SubTotal. $$1159.87 Big deal disc. 99.00 Total. $959.87 These numbers literally shocked me.  I told him NO thank you.  He saw I was not happy so he reduced the master shower to $111.00 and added the diagnostic fee of $89 so it would total $200. He took my $99 coupon and left. The prices quoted were totally outrageous and in stark contrast to what you told me before I bought the $ 99 deal. What happened to me, a senior citizen, was simply not right. Dawn?s Reply: I will need to get more info from our tech and give you a call back. But in response to a couple items before we speak: upon our initial conversation we discussed that you had 2 issues. An outside spigot hotside leaking and a shower valve which only gave hot or very hot not cold. We did not discuss drains at that time. Also I gave you scenario pricing to explain how the coupon worked it was not confirmed job pricing. I did tell you that it would cover usually one task and a portion of a secondary depending on the situation. And said our tech would need to look at your situation and that we give upfront pricing. Can you please email me a copy of the invoice and write up our tech left with you so I can evaluate the situation further please.
- John C....