I purchased Angie's List specifically to find a good granite company for a house flip we are doing. Unfortunately, it did not go as well as I expected. Initially, I stopped by CSC South Granite on a Saturday and spoke with the owner. He was pleasant and very helpful. I was told Anna would call me to set up a time to measure. I waited several days and left messages. My mom had to drive up there because I was working and had to make an appointment. They were on time for this appointment so I thought things were going pretty well. After receiving a quote and looking at the remodel of the whole house, I decided the upstairs bathroom also needed to get granite. I called and asked that they come out again to measure the upstairs. Anna was not sure when they could come back out. She then told me they would be out one morning but no one showed. I was very frustrated. I called again, Anna promised, on a call I recorded around 1:30pm on September 11th, that someone would be out that day. I waited and waited and no one ever showed. Finally, I called the shop at 5:30pm and they were closed. I wasn't given the courtesy of a call. The next day, Saturday, September 12th, I drove up to the store and the store was not open. I spoke with Anna on Monday and they had a family emergency on September 12th, which I understand but I would not have had to drive up there and waste time and gas if they had communicated to me that no one was going to show on September 11th. The next week, they finally came out and measured, two days prior to the appointment for installation. I went by the shop on September 17th to see if they had any remnants that I was interested for the upstairs, or if I wanted to go with the same granite as was going to be installed in the rest of the house. The owner showed me a beautiful white quartz that had specs that looked like diamonds. My mom went back up there the same day to get a sample of both the granite being installed in the rest of the house and the white quartz. Anna had them cut the wrong quartz, which my mom told her she was sure that wasn't the correct quartz. Anna told her it was. My mom drove to meet me at the house and, to my surprise, it was the wrong quartz. I called Anna and she told me that the owner didn't know the other quartz (the one he showed me and told me was available) had already been sold. Once again, another mistake. So, I decided to just do the whole house in the same granite. September 18th was install day. They showed up around 2ish to install. The demo of the old countertops went very well. They installed the new countertops and I thought it looked okay. When I originally got the verbal quote from Anna, which I told her I wanted them to dispose of the previous countertops that they were removing ($150 charge), on the final day that I paid, Anna had forgotten to include the disposal of the previous countertops, so I had to pay $150 more than I was quoted. They do not caulk where the countertops meet the wall, which I did not know.. but that may not be something any granite companies do. There are numerous areas where there is a gap between the wall and the granite backsplash of approximately a quarter of an inch in spots. I have been advised my numerous granite companies that they should have cut into the wall so that the granite backsplash was not so far from the wall. CSC South Granite did not charge me for a couple of sinks, which I am sure was because of the frustrations that I experienced previously. Since the installation, I have had numerous people come over who have been doing other work in the house such as plumbing and painting. The plumber and painters brought it to my attention that the silicone caulking around the sinks were done extremely poorly. There are massive chunks of silicone and then no silicone in other parts around the sinks. They also got silicone all over the brand new stainless steel sink in the kitchen, instead of just where the sink and the countertop meets. There is a small area you can see the glue attaching the granite backsplash to the granite countertop, which they put silicone over. Another thing we discovered when the painters were trying to paint the upstairs bathroom was that when the granite installers put the mirror back upstairs, they did not use the bottom clips to keep the mirror against the wall; the installers actually used silicone to attach the mirror to the granite. They did not ask if I wanted this done. We were actually going to remove the mirror and get a new one but that would be more work that it is worth now. It is very unfortunate after paying approximately $2,800 that I am this unsatisfied and there are so many issues with the work done by CSC South Granite.