Our master bedroom bathroom needed some serious TLC. Our home is close to 40 yrs old and in various states of renovation. My husband and I tried various things to update the bathrooms but lets face it, when you know just enough to be dangerous, it doesn't go well. We decided to contact the professionals and get everything done right. We were on a budget and we were able to stay within our budget thanks to Connelly's. After picking out our colors with the help of a very knowledgable young lady and having all our questions satisfied, we paid the first 1/3 of the total price up front. We had the week picked out for the employees to arrive, as well as being given general information as to what would happen each day and what. was expected from their employees. The employees arrived on time on the 23 of September, with a young man named Sam leading the group. The first two days were taken up with stripping the entire bathroom, leaving only the skeletal frame and concrete floor. Sam and the other young man with him did a good job trying to keep the dust down. What dust that did accumalate was not a big deal...nothing a normal cleaning would not take care of. The only thing I needed to do was sweep the hallway each evening and again, it's something that gets done anyway, so it was not a big deal to me. They worked upgrading the water lines in the bathroon in order to match the plumbing accessories and added or subtracted wood to level the walls in order to set up the sheetrock correctly. In older homes, not everything is square or rectangular anymore due to the settlement of the house. They did a great job leveling the room and painting the ceiling. The sheetrock went up and then came all the measuring and cutting of the tile. We paid to have the entire bathroom tiled and it was not an easy job, but Sam and Sean did a great job. If I remember correctly, there were two more men working on this project, but I did not get their names. I was pleased with the work of all involved. I have a new respect for those who install tile...wow! It is by no means an easy job. I was also glad that the field supervisor Ron came to check on them frequently, making sure I was happy with the results so far. If there were any questions about what would go where (towel rack, shower head, etc.), I was always asked where I wanted it, how high I wanted it, etc. If there was a problem with what I wanted, it was explained to me in terms I understood, why it couldn't be done, and we worked on where the best place would be. The job was supposed to be done on the 27th of Sept but it took one more day to complete the tile work and get everything cleaned up. The sink itself was lovely but needed to be sanded down on the right side. Amanda worked with me to get a man who worked with marble to sand it down. We were thinking it would take a week due to the gentleman's busy schedule. On October the 11, I was surprised by a call from him stating he was coming through the area and asking if I had time for him to complete the work. He did a wonderful job. All in all, it's a lot of work for the employees as well as the customer. The field supervisor - Ron - came to inspect the work after everything was completed and the rest of the amount due was paid after he was assured I was satisfied. The thing I was most pleased about had nothing to do with the job: we have a little bulldog named Molly and I had to keep her confined to the living room so she would not be under foot during the work. Each employee as well as the field supervisor got to know her and every morning when they came to start the work day and every evening when they left for the day, Molly got lots of hugs and pats and attention. She loved it! Thanks guys for being so kind to my furry "baby." Now, we have a beautiful, easy to care for bathroom. Sam, Sean, Ron and the rest of the crew did excellent work and we appreciate the results!