We called Stokes Plumbing to come fix a bathtub faucet that runs constantly and a kitchen drain that runs out into the backyard. Wesley came and gave an estimate. He charged $90 to install a repair kit in the tub, which I guess means he screwed the faceplate back on without fixing, repairing, or replacing anything. He charged $75 to clean the drain in the kitchen, which he says will fix the problem there. 2 problems with that. 1) His add in the paper states $25 off drain cleaning, so his regular price must be $100. A bit pricey about 10 minutes of work? 2) It didn't fix anything. Everything still runs into the backyard. Turns out, it is probably a $2 fix, a little plastic cap. Then, when he presents the bill for REPAIRS, which obviously didn't take place, he says that if we go buy a new faucet for the bathtub, he'll come back on Saturday at 11AM and install it for ONLY AN ADDITIONAL $60! At this point, we just wanted it done, so I waited ALL DAY on Saturday, foregoing all my other plans and causing my daughter to miss one of her close friend's birthday party. No Wesley. No anybody from Stokes plumbing. When I finally reached him on his phone, he was at the beach for what he says was an emergency. He stated he had left a message on my husband's phone, but he was at work, so I gave him my number and asked him to just call mine. He said he would, and that he'd come as soon as possible. He never came. He never called. Sunday, nothing. Oh yeah, they are advertising that they are available 24/7. So today, Monday, I call again at 9AM. He says something about the rain being a problem, and that he'd be on his way in a few minutes and would call me back in about an hour. HE DIDN'T COME! OR CALL! At about 1PM, I called again. No answer. A few minutes later, he called back and asked for some guy named Keith. When I said, "who?", he hung up and never called back. Finally a few hours later, my husband actually got him on the phone and was told that he was finishing up a job and would be on his way shortly. I drop what I am doing and rush back to my house AND WAIT AGAIN. After about an hour, I call him AGAIN. He's still trying to wrap up what he is doing and will be over as soon as possible. He'll call as soon as he's on his way. I have still seen no Wesley from Stokes Plumbing, nor has Wesley or anyone else from Stokes Plumbing called me to tell me they were coming, or not coming.