Hilton Head Island Concrete Sidewalk Installation

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Business Description: we lay brick,block, stone,stucco and pour concrete. foundations, brickhomes,additions on houses fireplaces,mailboxes,firepits,flowerbeds etc.pour concrete slabs,drivewaysand patios.when it comes to masonry we do it !
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Business Description: We are a family owned and operated business that offers a wide range of services from lot clearing, grading, landscaping, pouring concrete footers and driveways. We also offer 20, 30 and 40 yard dumpsters. We pride ourselves on our year round seasoned Firewood that we sell to local restaraunts. We offer free estimates. Contact us at 404 Tree-Man 404 873-3626
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Recent Review: Phillip @ Coastal Concrete was very professional and very nice. Too bad that they work with Savannah Home Services because they suck.
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Recent Review: Derst Hardscape Design was asked to quote pavers and poured concrete for a patio. They gave us information about the merits of both. We decided on the stamped concrete. We were given a 8 to 10 week time frame for the start of the work. We were pleasantly surprised with a call after 2 weeks that our new space would be started the next week. Boston told us it would be a three day install. He was true to his word. Within 3 days, our new outdoor living space was complete with a fire pit and ready for use. Derst Hardscape Design and Boston were professional and a pleasure to work with.
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Business Description: Eaton Roofing & Exteriors—formerly Wichita Roofing & Remodeling, Lawrence/Topeka Roofing and Salina Roofing—enjoys a reputation as one of the state’s largest residential re-roofing contractors. Since 1993, we’ve repaired or installed thousands of roofs across Kansas. Our exterior remodeling business is focused on windows, doors, siding and decks. Additional contact name - Bill McCormack. Additional Email - bill@eatonroofing.com. Additional DBA - Eaton Roofing & Exteriors Inc.
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Business Description: Additional phones - (800) 971-3556, (843) 324-7477, (877) 324-7477.
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Recent Review: After calling around and getting 4 different estimates I decided on these guys. I was told that they were cheaper because they worked 7 days a week so they had plenty of work so they could keep the costs lower. When I talked to them on Tuesday I asked to have them send me a written estimate stating everything they would do and the costs. I was told no problem, I asked if they were going to pull any permits and was told that no permits were needed and that they would be out to my house on Thursday. Well Thursday came Friday came no calls no estimate no nothing. Saturday I get woken up @ 8am to hammering and sawing. I was told by the guy that his truck broke down and he couldn't get here with the supplies until today. I watched him fill in holes that my dogs had dug and layout were the patio and walkway was going. He left for the day and said he was coming back on Sunday. I thought it was strange that he was working on a Sunday and he even made a comment that he hasn't worked on a Sunday in months. Well Sunday came and went and he  showed up on Monday. He got it all framed out then left for the day saying that the cement truck would be there Tuesday @ noon. The truck showed up on time and I showed them both were my septic tank was so they wouldn't drive on it. The pour went ok. He splattered concrete on my AC unit, my windows, and dryer vent and never cleaned them off, so I have cement on them now that I can't get off. He took a big broom and added texture to it, which I wish he hadn't because it is way to rough on your feet when you walk on it. After watching some DIY shows and seeing how they poured concrete for patios, my contractor did NONE of this. He just filled in the holes, leveled it with his shovel and pour the cement right on top. After a couple days he came and took the forms off and put them outside my fence, when he came for his money I asked him about the wood and he told me that he had another job up the road and would be coming back to get them and that is why put them outside the fence. Well needless to say the wood is still there and I can't get a hold of him. I like my patio but I wonder if it will hold up since they just poured the cement right on to the ground without any prep work. Everyone loves the patio but told them I would not recommend this guy for your job.

Reviews for Install Concrete Sidewalks in Hilton Head Island

ACoastal Concrete
Phillip @ Coastal Concrete was very professional and very nice. Too bad that they work with Savannah Home Services because they suck.
- Kate H....
ADerst Hardscape Design
Derst Hardscape Design was asked to quote pavers and poured concrete for a patio. They gave us information about the merits of both. We decided on the stamped concrete. We were given a 8 to 10 week time frame for the start of the work. We were pleasantly surprised with a call after 2 weeks that our new space would be started the next week. Boston told us it would be a three day install. He was true to his word. Within 3 days, our new outdoor living space was complete with a fire pit and ready for use. Derst Hardscape Design and Boston were professional and a pleasure to work with.
- Dannie A....
DEaton Roofing & Exteriors
It took them about a year to redo the front porch. I had to buy some siding from them because they tore up my siding, that couldn't be fixed. They made good on everything, but it took over a year to get it completely. They ate a lot of costs because they screwed up pouring concrete three times. They made it good, but it was not worth the trouble or the money, even though they cut us a deal on the siding. We would not have had to do the siding, if they had done the job right in the first place. It was a long, drawn out event.
- Coleda D....
FDecorative Concrete & Design
In July 2013 we spent over $7,000.00 to have "Decorative Concrete & Design" (the brand) install a new poured and stamped concrete walkway and a stamped concrete driveway.  By mid September we noticed side to side hairline cracks in the driveway. We notified the owner, Ms. Francine Feldman, of the problem.  On September 19th 2013, Ms. Francine Feldman came to our home to see the issue.  Upon looking at it she stated the following, in writing, on the company letterhead:  "This is to refer and confirm that Decorative Concrete has looked at this crack in Mr. Keane driveway.  And at this time (September 19th, 2013) is not needing repairing.  If in the future the customer decides that, it appears to get bigger Decorative Concrete will fix this crack."  That is the issue. We have a written commitment that if WE determine the crack is getting bigger it will be repaired. This commitment has not been honored.   It was signed by Francine Feldman who added  "(Owner) " next to the name.  In June of 2014 we noticed a significant expansion of the cracking. In fact pieces were beginning to break loose and the stamped concrete surface was coming apart from the underlying original driveway.  We contacted Ms. Feldman who came to our home to review the situation. Ms. Feldman looked at the problem and agreed that the crack had expanded and needed to be repaired.  She had initially sold us on the strength of the product. Stating it was 3/8th of an inch of concrete so strong 40,000 plus pound Motor Coaches would not even damage it.  We measured the crumbling section and found the actual concrete poured as much thinner than that.  She agreed with that assessment and added that her team of installers "Should have cut an additional expansion joint". We discussed the way the repairs should be done. She agreed to have the repairs made while we were away. The repairs were scheduled to begin around July 15th, 2014.  Ms. Feldman told us she had sold the company but she was working for them as a sales person and advisor. She indicated the new owners would honor the agreement and do the repairs. There was no discussion of any cost fo this to us. In early August, while still away I contacted Ms. Feldman and asked if the repairs were completed as committed.  She indicated that no, they were not done. She said: "There has been so much rain we are very behind."  She said she would get it done "in the next few weeks".   Upon returning home in mid August we found the work was still not done.  We attempted to contact Ms. Feldman. She did not respond.  I then contacted Decorative Concrete at Design at the number on the Decorative Concrete and Design website. I called the number on the web site and left a message on the company voice mail.  The new owner, a Mrs. Jenny Smith returned the call and scheduled a visit to our home to review the issue and make a determination as to how the problem would be dealt with.  We scheduled a meeting at my home in Hilton Head Plantation for the following week. The initially set meeting date and time was rescheduled and ultimately Mrs and Mr Smith came to our home on Friday August 22nd.  We showed the areas where the concrete had cracked, pieces had broken off and where the surface stamped concrete had completely crumbled.  We discussed the commitments made by Ms. Feldman on behalf of the new owners and their company. I mentioned the missing expansion joint and Mrs. Smith agreed with that.  I asked them why the repairs were not done as scheduled. Mrs. Smith said: "The first time we heard about this was when you called. You were never on the schedule."  Later in the conversation Mr. Smith added that he and Ms. Feldman had  been to the property and looked at it.  This series of comments makes me wonder who is telling the truth. Was it scheduled and canceled after Mr. Smith reviewed it? Was it never scheduled?  Either way it had nothing to do with being delayed by the rain as Ms Feldman had stated. Someone is being untruthful.  It can't be all three ways. Mrs. Smith still seemed amenable to doing something to resolve the issue. But Mr. Smith immediately became defensive and was clearly in no mind to do anything.  He began showing his position when I mentioned the fact that everyone agreed there should have been another expansion joint. he said:  "Who's everyone?" in a combative tone.  I answered: "Well, along with Francine (Ms. Feldman) Jenny (Mrs. Smith) had just agreed it was missing".   He then continued with statements indicating he was opposed to resolving the issues.   Specifically he said the following:  "Why should we fix this when we didn't make any money on the sale?"   He added that they were not responsible because:  "We purchased the assets of the business not the liabilities."   Then he added:  "This is Francine's problem not ours."   And finally:  "We spent thousands of dollars on new equipment. Why should we have to fix this?" Mr. and Mrs. Smith, left after committing to discuss a possible resolution with Francine.  Mrs. Smith still seemed to be amenable to some form of resolution.  Mr. Smith seemed absolutely set against any.  They committed to having an answer to us by Monday August 25, 2014.  We felt that we would never hear from them again.   Their commitment to contact us on Monday was broken.  Monday passed with no call from Mr. or Mrs. Smith, Ms. Feldman or anyone else at the company.  On Tuesday August 26th  I called them and left a message.  They returned the call. Mr. Smith stated they were not finished with discussions with Ms. Feldman and would have to get us an answer later.  I asked when we could expect an answer. They committed to an answer on Thursday August 28, 2014. Their commitment to contact us on Thursday was broken.  Thursday passed with no call from Mr. or Mrs. Smith, Ms. Feldman or anyone else at the company.  On Friday August 27th, my wife and I placed repeated calls to Decorative Concrete and received no reply. We also made repeated calls to Ms. Feldman and received no reply.  In fact towards the end of the day calls to Ms. Feldman from us went directly to voice mail.  We were clearly being ignored. Knowing that they did receive text messages I sent a series of them outlining exactly what steps we would take as a result of their ignoring us. These posts  included my intention to post reviews such as this on social media, since it was clear they had decided not to respond as committed.  Here is what I received in return by text from the current owners: Text Messages:  "Hhb services llc never did any work for you and therefore is not liable nor responsible for your repair. prior to these harrassing texts we were in discussion with the previous owner as to how she (end of text message)  (Next text message)Wanted to handle your situation.  as of now we are no longer willing to be involved. (end of text message). We replied: "Your choice" They responded with: "Decorative concrete and design is no longer in business and if you slander or libel our company there will be legal consequences." (end of text message)  We replied: "OK. it would have been less expensive to fix it."  Their final text message to us was: "Hey pete what church did you say you attend?" I elected not to rise to the bait. They appear on their web site to still be operating publicly under a "Doing Business As" (DBA) of Decorative Concrete & Design. While  HHB Services LLC may or may not be correct in their legal position, we believe their decision to not honor the commitments made under the brand name they are using is ethically and morally wrong.   Whether you favor a legal or moral position, both or neither, the fact remains that we have the right to have an opinion on the transaction.  We asked for a solution. They said nothing would be done. n todays social media driven world, to make a decision such as this with a basis of  "Why should we fix this when we didn't make any money on the sale?" and a legal basis such as "Hhb services llc never did any work for you and therefore is not liable nor responsible for your repair..." rather than providing exceptional customer service by resolving an issue is questionable to me. Their decision seems designed to allow them to hide behind a legal position. They have taken the position that due to "HHB Services LLC" having purchased only the Assets of the former company, they have no legal responsibility to honor commitments made by the former legal entity, Decorative Concrete and Design, Inc. Legally this may be true or it may not be true.   But they take this position while two of the Assets they seem to have purchased are the name "Decorative Concrete and Design" and the reputation associated with that brand.  It may be legal to hide behind a new company entity. But to do so while leveraging the Decorative Concrete and Design, Inc reputation and brand, is to me to what makes this a questionable moral position. As you make a decision to choose a contractor to do stamped concrete or other concrete work for you, you should ask yourself this question:  "If this is how they handled this transaction, what will they do if I have a problem after the work is done?" Anyone in Hilton Head, Bluffton, Beaufort County or Jasper County, SC or in the greater Savannah GA area should take note of this in making your decision to use this company.  This includes those in Sun City Hilton Head. Thank you for reading. Pete Keane
- Peter K....
CSAVANNAH HOME SVC
After calling around and getting 4 different estimates I decided on these guys. I was told that they were cheaper because they worked 7 days a week so they had plenty of work so they could keep the costs lower. When I talked to them on Tuesday I asked to have them send me a written estimate stating everything they would do and the costs. I was told no problem, I asked if they were going to pull any permits and was told that no permits were needed and that they would be out to my house on Thursday. Well Thursday came Friday came no calls no estimate no nothing. Saturday I get woken up @ 8am to hammering and sawing. I was told by the guy that his truck broke down and he couldn't get here with the supplies until today. I watched him fill in holes that my dogs had dug and layout were the patio and walkway was going. He left for the day and said he was coming back on Sunday. I thought it was strange that he was working on a Sunday and he even made a comment that he hasn't worked on a Sunday in months. Well Sunday came and went and he  showed up on Monday. He got it all framed out then left for the day saying that the cement truck would be there Tuesday @ noon. The truck showed up on time and I showed them both were my septic tank was so they wouldn't drive on it. The pour went ok. He splattered concrete on my AC unit, my windows, and dryer vent and never cleaned them off, so I have cement on them now that I can't get off. He took a big broom and added texture to it, which I wish he hadn't because it is way to rough on your feet when you walk on it. After watching some DIY shows and seeing how they poured concrete for patios, my contractor did NONE of this. He just filled in the holes, leveled it with his shovel and pour the cement right on top. After a couple days he came and took the forms off and put them outside my fence, when he came for his money I asked him about the wood and he told me that he had another job up the road and would be coming back to get them and that is why put them outside the fence. Well needless to say the wood is still there and I can't get a hold of him. I like my patio but I wonder if it will hold up since they just poured the cement right on to the ground without any prep work. Everyone loves the patio but told them I would not recommend this guy for your job.
- Kate H....