Business Description: There are very few of us who haven't dreamed about having a pool in the back yard. Great for entertaining, escaping the summer heat, staying in shape, keeping the kids around the house, and getting in more "family time." We offer Sterling Pools exclusively by Ft. Wayne Pools, Inc. Why? Because Ft. Wayne Pools offers the best quality, a lifetime warranty on pool walls, and an unparalleled transferrable warranty to the next homeowner should you move! For more information on Ft. Wayne Pools, visit http://www.sterling.surfthepool.com. Review our Photo Album below for some additional examples of pools available to fit your needs.
Business Description: Have you always dreamed about having a luxurious swimming pool right in your own backyard? Do you own a pool, but you’re tired of spending weekends measuring chemicals and performing other maintenance? Whatever your pool-related needs, our team at Ricky’s Pools is here to help. As a full-service pool repair, maintenance and construction company, pools are simply what we do. We’ve exceeded the expectations of our clients in the Greenville, South Carolina area for over 25 years now, and we want you to be our next happy customer. Reach out to us today to find out more!
Recent Review: Overall we very happy with our pool installation with Anthony and Sylvan Pools. Customer service is outstanding. We had no hidden price changes. Someone will always answer the phone or return calls right away. We had some small glitches that I was able to deal with. Subcontractors do not work for the pool company directly so they need to be supervised. Like I said the company reps always answer and are very receptive to customer complaints. Digging is one phase of pool construction that can result in extra costs. The excavator dug into a french flood drain that we thought was outside the dig. You have to negotiate the extra cost to fix unforeseen problems with your excavator. Our excavator could have demanded an obscene price as we would have been hostage. He fixed the problem at a very fair price. Also boulders too big to lift with the backhoe have to be broken up with a special jackhammer that is attached to the backhoe, and this can run several thousand dollars depending on boulder size and time . I was able to rent a jackhammer to break rocks myself and saved quite a bit of money. If you are doing a pool in the triangle area and use Anthony and Sylvan have them bring you for a visit, I'd be glad to show it off.
Took 6-8 weeks after first call to actually come out. Did not show up the first 2-3 times they said they would. I had to keep calling to get them to show. They drained, cleaned, and refilled the pool. They forgot to add sand to the filter as discussed and did not add any chemicals to the pool. They worked on it while I was away on vacation, and when I returned, the pool was green due to the lack of chemicals.
- Geoffrey L....
It was a good price for what we wanted. We checked other companies and we got the best price through them. We went with a salt system, a different shape. Everything they did for us was considerably cheaper and they did good work. Interaction as good. If I had an concerns about anything they made sure I was happy. I never knew when they were coming or going, it was a process.
- Terry B....
BGENCO POOLS & SPAS
We spent about $35000. We would probably use them again. We did have some problems. However, they did work it out on time. So as far as repeat service, they would be someone that I would recommend.
- Marylou W....
CGENCO POOLS & SPAS
I encountered some communication problems right from the start. They had a hard time letting me know before hand when they would be coming to work. There were also a few minor problems that they were able to fix such as not installing the ladder and using the wrong grout on the tile. I do give them credit for correcting these things, but, am not certain I would go as far as to hire them again.
- Jane A....
CHot Springs Pools & Spas
end product is a quality install but the process during construction lacked communication and punctuality we never knew when different contractors were scheduled to work and when we did know they rarely showed up on time. when we contacted to have the pool installed we were told the whole process would take about 5 weeks it actually took 10 weeks
- Leo V....
AASP - America's Swimming Pool Co Greenville
He does a thorough job. I know a lot about pools, and he does a very good job. However, his price is expensive compared to where I came from in Florida.
- Karen S....
CAqua-Blue Pools Inc
This is a complicated review because some aspects of the job were done VERY well and some were done horribly wrong. During the purchase decision, and since, I have heard many stories about bad pool companies. I have yet to hear of a pool company in this area that has a great reputation, so it may be that Aqua Blue is actually the best that can be found around here. However, I would NOT use them again or recommend them to others. The first mistake they made was the height of the pool relative to the existing ground. I discussed the final height of the deck with the project manager in depth prior to digging. He explained the drainage (slope) requirements and we came to an agreement. After the initial digging I was concerened that they had not gone deep enough and thus the deck would be too high. I was told that I was wrong and they knew their jobs. The pool ended up 2 inches higher than the agreement. While this sounds like a small thing, it is not, as this error created the need to bring in extra dirt that would not have been needed and it created the need for a retaining wall to be built between the pool house and the pool. In other words, this error created much more work and expense to me. Other than that the pool itself has been excellent as far as the construction is concerned. The liner has not held-up well, but that is not Aqua Blue's fault. Also, the metal trim ring around the light has lost it's chrome plating. Aqua Blue has blamed the water chemistry (in other words me) even though I have records of all of the testing that show that the chemistry has been only slightly off and only for short periods. Also, the lamp has a metal trim ring of its own that abuts the ring that Aqua Blue installed and it is in perfect condition today. The Aqua Blue ring began flaking by 2008. The reason for the bad grade is the concrete deck. They failed to properly prepare the base and thus the slabs sunk and actually slide away from the pool. After a five year saga, during which time we were unable to finalize the pool area due to the problems, they fixed about 65% of the problems for under $2000 additional cost. So Aqua Blue is a bit of a gamble. They seem to do some things very well, but the things that they do not do well can cause alot of problems. If they would be honest about the mistakes they make and fix them without a huge battle I would be able to highly recommend them. Sadly they do not, and thus I can not.
- Dean G....
ACrystal Blue Pools
We thought that we could follow online instructions on how to close our above ground pool without difficulty. So all week we had been cleaning pool out, balancing chemicals, taking out equipment like stairs to dry out so that by the weekend we could close up the pool with the cover. On Saturday I realized that we either did not have the right tools, like a compressor, or shop vac accessories or the like to blow out the water from the tubing and get as much water out of the lines as possible to prevent freezing, expanding, and possible busted pipes. Anyway, cold weather with freezing temperatures were headed our way for Tuesday of the following week. We realized by Sunday evening that we couldn't do the job ourselves and called Bo Hill with Crystal Blue to possibly come out and help us. We had first used Bo upon the reccomendation of a pool chemical place when he came out Spring 2013 to fix a leak when we opened our pool. Then he had came out promply, was very nice and went above our leak problem to make our system better at a very reasonable price. So, again, even after calling him late Sunday evening, he worked us in his schedule and came out Monday afternoon and finished closing our pool. He was very nice and accomodating and his price was very reasonable for last minute and fitting us in between a job he was already doing. We will definitely call upon him again with any future issues.
- Penny M....
AASP - America's Swimming Pool Co Greenville
I contacted Tina, Owner/Operator, and got an immediate response. I found her pleasant and very knowledgeable. She kept her appointment times and called prior to arrival. The work performed (pool opening) was very professional and done in a methodical manner. Tina answered any questions I had of the process and explained every process she used to prep my pool for opening. A great deal of service professionalism was displayed by the team and care was taken to clean and leave the pool area in better condition than it was prior to arrival.
- Robert B....
AB & B Pools, Inc.
Very pleased!!! I researched several pool companies in the area and spoke with numerous acquaintances who shared there complete satisfaction with B and B Pools. Installation went as promised with close communication by Jerry, the owner, and his team. Attention to every detail. They went as far as removing their shoes as to not dirty our deck in later parts of construction. I was given white glove treatment. Pool, Deck and Spa are perfect. Highly recommend!!!