We originally retained Mr. John Farmer aka John's Workshop on Angie's List with an "A" rating to construct a retaining wall. Before he started the original work we had a tree( approximately 60 foot red oak) fall on our house on July 21, 2013. John came by and insisted he could repair EVERYTHING, the house, deck and take care of the fallen tree and associated brush. In fairness to Mr. Farmer he did start SOME of the jobs. BUT NEVER FINISHED EVEN ONE OF THE JOBS HE STARTED. In addition, there was work he never started, The work he did do was sub-standard in the extreme. I was VERY CLEAR, that I needed him to do some work, not covered by the insurance settlement, before 09/21/13 due to a social obligation to which I was committed and could not cancel. He and I discussed the timing on SEVERAL occasions and Mr. Farmer ASSURED me the projects would be finished before the 09/21/13 deadline. And it was, to some degree. But the one project, most important was so sub-standard that on the day of the event the bathroom was a complete embarrassment. The medicine cabinet was attached on the outside of the wall instead of being recessed into the wall as is customary with this type of cabinet therefore it didn't match the existing matching medicine cabinet. The space between the counter top and the vanity, I/8 to 1/4 inch was only partially filled in (which was very noticeable) and not painted. One of the 2 sinks didn't work, the paint job was sloppy, none of the nail holes were filled with caulking prior to painting and there were spots on the wall not painted at all. And as if all that weren't enough, 2 of the 3 towel rings fell of the wall the first time I used them which was the day of the party! And the cabinet doors on the vanity wouldn't close properly or not at all. All this should have given us a hint, but no, we continued to depend on him to complete the other much larger projects. We had some front porch work done at our own expense which included the installation of recessed grating to control a wash issue from an up hill driveway. The grating was 36" long at $60.00 each piece and we needed 12 pieces. Quite a bit of concrete was left on the grating which is very unsightly and annoying. Also, he never attached the elbow connecting two pieces causing the water to pour out at a roof supporting corner post. He poured 2 small concrete pads on the front porch to replace paving stones we had installed improperly several years ago. He left concrete "overflow" on one side (unpainted) which is also very unsightly. The laundry room, damaged on the exterior of the house from the tree fall, to my knowledge was never addressed. The interior of the laundry room, (which was not covered by our homeowners insurance, but paid out of pocket) has never been finished. He failed to grout under the washer and dryer, never finished the molding, and didn't even start on one wall, the door framing into the kitchen and on the inside of the laundry was never finished, no threshold was installed and he never put the switch plate back on the light switch. Now on to the work covered by our homeowners insurance...our original deck was completely destroyed by the tree. Mr. Farmer did build a new screened in porch (with upgrades we paid for out of pocket). The ceiling was never of finished quality, the screen door still has no handle on it, of the nine screw hole on the screen panel only 3 were attached, no door stop molding was ever installed, A board attaching the screened part was installed with painters tape still attached underneath an outside board, none of the supporting post were painted all the way to the top, 15 screws and at least 6 nails protrude from outside of the porch into the inside, all screw holes on the railing were sloppy and show from the inside of the porch, there are very large gaps on the decking inside and are large enough to be dangerous or catch water potentially causing rot, the molding holding the screening in place was square cut and has gaps which will cause rotting from the inside, the screening failed to catch under the railing used to secure it in place has a large open space unattached causing the screen to do little good in protection from insects and the carriage bolts used to secure the porch to the roof were HAND TIGHTENED (POINTED OUT BY A DIFFERENT CONTRACTOR) and the supporting posts on the porch are of such poor quality that they has severe knot holes and large cut outs on the corners apparently from the time of purchase. He left large gaps where the stiles attach to the railing which were left unpainted leaving the possibility of rot and are also very unsightly. He never completed the tree removal, a large amount of the trunk (several truck loads later given to friends) has been left since July 21st, 2013. The stump was never addressed at all leaving a 10' X 7' hole in our neighbors yard and now after almost a full year has caused severe overgrowth in that area, including large patches of bamboo cane to grow tall, in large patches and ever closer to our "new porch". Prime area for snakes, even though this is supposed to be a year for a high snake population. We did in fact find a snake very near our house, only the 3rd in 24 years and never one close to our house. A 140' area of fencing was destroyed and has never been addressed resulting in the delay of my adoption of a rescue greyhound. I had already been approved for the adoption (I'm 58 and this would have been my first pet). Also, the neighbor sharing our fence had to have family members to remove debris and repair the fence in order to let her dog outside. The damage to our basement roof and access door has never been addressed, resulting in rotting rafters on on side of the basement and a door that won't close leaving access for a snakes to get under the house. He left trash and debris in the front yard and all over the back yard and driveway ALL WINTER! The closet room addition 10'X12' was never started although Mr. Farmer knew how important we considered this project as we only have ONE closet in our home. AND as if all this is not enough, yesterday we found a toilet leak not only seeping into the grout around the toilet but through the floor and into the basement. As yet we don't know if we have rot issues associated with the leak or how much it'll cost to repair. Of course this repair is urgent since it has been leaking since 09/13! Also, one minor job not associated with any damage or improvements to the house...I asked Mr. Farmer to repair a glider that has needed repair for several years was never done although he could have taken the glider to his shop and repaired it there when the weather was unsuitable for outside work (or inside work apparently). You need to know, we paid for ALL upgrades and additional work not covered by the insurance from my husbands retirement savings account. The insurance claim paid in excess of $19,000.00 of which $7,250.00 was paid for a new roof. Mr. Farmers contract/invoices total $22,235.00. We have paid him $20,325.00. On 05/23/14 Mr. Farmer sent an email saying "I'm done" and making accusations and threats against us, even to the point of contacting our insurance company(??). July 21, 2013 until May 23, 2014 is a total of 306 days (or 43 weeks 5 days). Mr. Farmer, if he responds, will cite his provision on his quotes that weather related issues could cause delays in the completion of his work...BUT, according to historical data from NOAA there were 262 days without rain and 162 days below 50 degrees, any of which he could have completed the unfinished inside work. These are only the items we are aware of, although there could be many more. We've had seven (yes 7) contractors out here since 05/23/14 we've only received one (yes 1) bid, some of them even refusing to leave a business card. According to one contractor no one wants this job because (1) it's too much trouble to repair and finish work started by another contractor and (2) once a new contractor takes on a job like this he's responsible for all of the work even the work done by the previous contractor. And lastly, someone asked me why did we continue to pay Mr. Farmer. Shortly prior to July 21 my husband was diagnosed with 2 separate, both serious, illnesses. I trusted Mr. Farmer and my husband required much of my attention, so when Mr. Farmer asked for money I (foolishly) just wrote a check, although all those that love and care about us advised we take some sort of action. But I had placed my trust in someone totally untrustworthy. My mistake. Don't make it yours...you have been warned! Other than the deaths of our fathers this has been the most stressful and helpless situation we've encountered in our 34 year marriage. We have been left completely financially ruined and unable to have the issues addressed. Apparently our only recourse is to complain to the Better Business Bureau and Angie's list.We have documentation to back up our claims, including invoices, emails, and checks. In the spirit of service to others I am including our email address...don't hesitate to use it if necessary. email@example.com.