Recent Review: The first task that Chuck tackled was to fix the leaking faucet in my master bathroom. He determined that the cause of the leak was the water hot/cold adjuster located between the shower head and faucet. Due to washers that were old and needed replacing, he knew exactly what to look for and found it at Home Depot. Once it was installed, and the water drained from the pipe, the faucet no longer had drip! What a huge, huge relief! The drip, drip, drip would no longer keep me up at night!!!! The next project Chuck tackled was determining that the water temperature within the guest bathroom faucet needed to be adjusted so that the shower would maintain the desired hot/cold ratio, rather than cooling off after only two minutes in the middle of taking a shower. It was corroborated today, by a family member, that the temperature did not fluctuate and was working perfectly! Another huge relief! The third project which Chuck tackled was to flush the 50-gallon hot water heater. He showed us how the flushing action was releasing an amazing amount of calcium! His recommendation was that at some point we install a water treatment system to prevent calcium build and avoid additional plumbing issues in the future. He also explained and showed us how the connections were beginning to corrode, and the how various hoses had been incorrectly assembled. I had no idea! So he gave me a price to get that done as well. Bonus: Chuck was kind enough to take a look at the kitchen faucet which he showed us also had calcium buildup. He blew it out as much as he could - no high tech tool needed! (smile) It did actually make the faucet once again run in a steady stream. Bottom line: When Chuck explained the benefits of the Lifetime Protection Plan, and that it was only $350.00, After a moment's thought about everything he had already accomplished, I decided to go ahead and purchase it. This includes a whole house inspection every 6 months, and a 15% discounted pricing to repair any issues that are evident during this time. Being an older house (built in 1988), the potential for serious plumbing issues is quite high, so this Protection Plan really does give me a 'warm and fuzzy' about the purchase. Additional note: It is difficult in this day and age to find someone who has integrity, and can build a trust relationship just by doing his job well and doing it right the first time. I feel very thankful that Chuck was the one who came into our home, and we plan to call on Chuck and Suburban Plumbing, as needed, for many years to come. No one else will do.