Edgemoor Storm Door Installation

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Angie's List : Local Reviews : Doors : SC : Edgemoor : Edgemoor Door Installers : Edgemoor Storm Door Installation
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Recent Review: 1.  Dion showed us a brochure from GW Trapp Company, but the door that was installed was from Fox Weldoor.  He pulled the same thing with a neighbor across the street, and another 4 houses down in my new home community.  My neighbor across the street refuses to order from him now, and the neighbor 4 houses down cancelled the lay away deposit check they gave him that day after to talking to us about what we have gone through. 2.  We paid for the door IN FULL.  We were told that it would get there in 2-3 weeks.  We ordered the door on June 1, 2014, and the door wasn't installed until middle to end of July 2014!! 3.  The door was not installed by Dion himself, but a 3rd party general contractor.  The contractor was supposed to be at our house between 6-8 pm on the Friday it was installed.  He didn't show up until 9:30 pm - we were at our neighbor's house across the street waiting for him to show up... 4.  The door was the WRONG DOOR!!  We called Dion the next day (Saturday after it was installed) to ask why this happened, and why we were given the wrong door.  Dion came up with the excuse that he is no longer doing business with GW Trapp Company, that GW Trapp was being bought out by Fox Weldoor,  and that he will have Fox Weldoor custom make the door we really wanted. 5.  When threatening him to call back with the option of giving us our money back and taking the door back, giving us half off the door that we didn't order, or getting us the door we want, he finally called back a little belligerent.  I explained to him that we can go to the BBB or small claims and settle this.  He told me that me that he would make things right and get us the door we wanted, even it it had to be custom made, at NO additional cost to us.  I told him that to honor his agreement to make things right, he would have to call us every week with a status update on the build of the new door.  He called and left a message on Friday, August 15 with an update that it was being built, but we haven't heard from him since. 6.  The contact information in this posting on Angie's List is WRONG.  He is not at that address per the order form he filled out and gave to us. 7.  We have told the sales agent for our community about his bad dealings, and she is notifying other residents to steer clear of him.  If he tells you that he knows the sales agents, don't believe him!!  He doesn't know any of the sales agents in our new home community... 8.  He works for DirectTV, and does this job on the side.  This is not a full-time business for him.  When you call him, it will either go to voicemail, or to this "answering service".  We figured since he works for DirectTV, he must be an upstanding guy.  Not the case, it seems.
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Business Description: Owner/Operator, All work guaranteed, no financing, no sub-contracting
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89
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Award 2018Super Service Award
Recent Review: Showed up on time and did good work. Recommended dealer.
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Recent Review: Calvin, the installer, was very professional and cleaned up the entire work area well after completing the job.
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Award 2018Super Service Award
Recent Review: Work was completed too my satisfaction. Mirror was anchored and hung level. Very professional, friendly and on time. Will use again.
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Business Description: Additional DBA - Lowe's Home Centers Inc. Additional Fax - (704) 597-2018. Store Number - 0408.
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Recent Review: They returned my call to establish an appointment in a timely manner.  Arrived on time, did the work, cleaned up and everything was very professional.  After a couple of days I noticed the door was not closing properly.  I called them and they immediately came out and fixed it....no questions, no issues.....just got it done and quickly.  I've got them on my contact list and will use them again.
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Recent Review: WE HAD THE INSTALLATION DONE THROUGH HOME DEPOT'S SUBCONTRACTOR ABR HOME BUILDERS. THEY ARE VERY GOOD. WE ARE WELL SATISFIED WITH THE WORK. IF THEY CAN'T COME OUT WHEN THEY ORIGINALLY SAY, THEY WILL LET YOU KNOW AHEAD OF TIME. THEY CAME WHEN SCHEDULED AND I WOULD RECOMMEND THEM. THE INSTALLATION WENT WELL, AND WE ARE PLEASED WITH THE RESULT. APPROXIMATE COST INCLUDES DOOR AND INSTALLATION.
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Award 2018Super Service Award
Recent Review: He was very professional, charged a reasonable rate and did a great job. I definitely recommend him for your projects

Reviews in Edgemoor for Storm Door Installation

AWindow World & Siding Co Inc
Calvin, the installer, was very professional and cleaned up the entire work area well after completing the job.
- James S....
AALL SEASONS WINDOW & DOOR CO INC
HE RESPONDED QUICKLY, CAME OUT THE SAME DAY, BUT ONLY CARRIES ALUMINUM DOORS. HE WAS ABLE TO POINT ME TO A COMPANY THAT MET MY NEEDS. VERY IMPRESSIVE SERVICE FROM THIS COMPANY.
- Mary J....
CLowe's
I RECEIVED A CALL SAYING THE DOORS WERE IN. THEY WERE NEVER DELIVERED. I WENT DOWN TO SEE WHAT HAPPEN AND ONLY THE STORM DOOR ARRIVED NOT THE EXTERIOR DOOR. LOWES SAID THE COMPANY NEVER GOT THE ORDER. THEY REORDERED THE DOOR THREE WEEKS LATER IT STILL DID NOT COME IN AND THE DOOR COMPANY STILL NEVER RECEIVED THE ORDER. I TALKED THE WITH MANGER AND ENDED UP GETTING THE DOOR IN A WEEK AND A HALF LATER.
- Richard &....
ACase Design/Remodeling of Charlotte
They returned my call to establish an appointment in a timely manner.  Arrived on time, did the work, cleaned up and everything was very professional.  After a couple of days I noticed the door was not closing properly.  I called them and they immediately came out and fixed it....no questions, no issues.....just got it done and quickly.  I've got them on my contact list and will use them again.
- David H....
AHOME DEPOT
WE HAD THE INSTALLATION DONE THROUGH HOME DEPOT'S SUBCONTRACTOR ABR HOME BUILDERS. THEY ARE VERY GOOD. WE ARE WELL SATISFIED WITH THE WORK. IF THEY CAN'T COME OUT WHEN THEY ORIGINALLY SAY, THEY WILL LET YOU KNOW AHEAD OF TIME. THEY CAME WHEN SCHEDULED AND I WOULD RECOMMEND THEM. THE INSTALLATION WENT WELL, AND WE ARE PLEASED WITH THE RESULT. APPROXIMATE COST INCLUDES DOOR AND INSTALLATION.
- James W....
AHALL'S DOOR SERVICE
I GOT THE BEST PRICE AND THE BEST SERVICE FROM A GREAT GUY. MICHEAL HALL DIAGNOSED THE PROBLEMS AND FIXED ALL OF THEM WITHIN AN HOUR. HE WILL ALWAYS GET THE HIGHEST RATING FROM CONSUMERS. I SHOULD HAVE CALLED HIM MONTHS AGO!
- Gerald E....
AWindow World & Siding Co Inc
I could tell he was busy, but he took the time to explain, that since it was a storm door, most people just replace the door.
- Kathleen S....
ASerenity Home Services NC
He was very professional, charged a reasonable rate and did a great job. I definitely recommend him for your projects
- Nalan M....
BHometown Repairs & Remodeling
Back storm door was repaired as required. Matt and his assistant were on time, professional, and sensitive to my needs. Flag holder didn't hold up though! Came down within 2 days after installation. Apparently masonry screws were not strong enough!
- Nancy T....
AChampion Windows and Home Exteriors of Charlotte
Very professional and excellent work performed in creating a sun room to our house. I've have found them to be very helpful with any questions or issues years after the work has been done.
- Rosalie R....