Recent Review: Chris and Chad arrived on time, at the scheduled time. They worked diligently for more than 4 hours straight. They lifted their tools to the ceilings, then down all the wall surfaces, and the hot steamy, eco-friendly cleaning began to work. Tar was blasted from the ceilings and was scrubbed off the walls. Although not originally designed for this purpose, the tools worked very well for the task. Chris and Chad were wet, but didn't seem to mind, even joking as they worked. I worked in the kitchen and other small hard to reach areas that their tools would find hard to reach effectively. The steam in the house was so thick at times, that it set off the smoke/heat/fire detectors. They worked from room to room, non-stop, doing a 1,200 sq foot house, top to bottom. The last step in each room was to steam clean the carpets thoroughly. I thought we would be there all day and maybe until dark, but not so. They arrived promptly in the morning, and were done in under 4 hrs 30 minutes including set-up and pack-up. As they left a room, you could smell the difference immediately. The next day, the carpets were dry and smelled great. Not every stain came off the walls, but 95% did!! I am very very satisfied. I highly recommend Carolina Surface Restoration, and will be calling them again to clean carpets and tile (before listing it) in the house I am moving out of. Professional, hard-working, non-smoking, flexible, reasonably priced, and a cleaning process that just can't fail!! What more can you ask for??