Business Description: Our mission is to build long-term relationships with our HVAC clients by providing them with accurate, honest information so they can make informed decisions to keep their families safe and their homes comfortable AND to provide the best quality HVAC equipment and services at a fair price. We strive for 100% client satisfaction with every HVAC repair, air conditioning repair, furnace repair, duct repair, duct installation, system install, UV light, humidifiers and routine maintenance service plans (Precision Tune-up). We love building long honest relationships with our clients. We strive to do the job right the first time. We put the customer first. "Your comfort is our priority." Owner operated with 5+ years of experience! Licensed and insured.
Business Description: I have a heating and air conditioning service, sales and installation company. There are usually 12-15 employees. I have the following certifications: NATE (national certification)-gas heating, heat pumps and AC. NCI - test and balance duct air flows to 25 tons, NCI - carbon monoxide & combustion analysis. I'm a member of ACCA and have been trained in all phases of residential design - load calculations, equipment selection, duct design and grille selection. There is a $79 service call and diagnostic fee. A firm cost for repairs will be given at that time. Since I have training in building science, I can look at the AC unit as part of the whole house. Many problems are not the AC itself; it's poor insulation, leaky building, poorly designed ducts or leaky ducts. I can test for all those problems.
Recent Review: I was having problems with the air flow from my hvac gas pac, so I had a technician from another company come out to check things out. This tech said that the air flow was bad because the ductwork was all split and deteriorating. He said that the whole thing had to be replaced. Also, since the unit itself was almost 10 years old, he recommended that it be replaced also. So, after checking Angie's list, I found Carolina Custom Air. They have great reviews, so I decided to give them a call to get a second opinion. Patrick, who I later found out was the owner, came out. He crawled under the house. Now, this crawl is extremely difficult. It has 18" clearance at the most. You have to literally crawl on your stomach to get around. Patrick said that the ductwork was old but still serviceable. He pointed out that some of the ductwork was lying on the ground and would not meet code today. He offered options to solve the problem, but said that I should keep things as they were since the unit was still working! I appreciate his honesty and his professionalism. I appreciate his not taking advantage of the situation. I'm 70 years old and can't go crawling under a house any more. He said to call him if I had any questions or problems in the future. When my unit does die on me, I'm definitely calling Patrick at Carolina Custom Air!
Recent Review: Carolina Climate Control is a smaller local AC/Heating company that we are pleased to have discovered! We had an issue with our son's room not getting as cool as the rest of the house in the hot weather. I got four different quotes- and all providers had a different idea as to how to fix the problem. Marshall's quote was the last one, and I thought he had the right idea as to how to fix the issue, and it was one of the two more reasonably-priced quotes. It worked, and we were very pleased with his knowledge and skill. We are about to have him install a mini-split system and will review that as well once the work is completed.
Business Description: With a 97% customer satisfaction rating and 117% money back guarantee, you can't go wrong when you make the Superior choice. Our team of professional installation and service technicians understands the demands of our harsh, local climate, and is available 24/7 to provide solutions for all of your heating and air conditioning needs. We proudly serve Hilton Head Island, Bluffton, Charleston, Lake Oconee and all surrounding areas. Make the Superior choice by calling us at (800) 828-2665.
Recent Review: These guys are top notch. Kiwi and Jason did most of the work, and they were two of the nicest, hardest working young men I've met in a long time. Chaz and Neil were also extremely helpful. We did incur one minor misunderstanding, but it was immediately resolved - I could not have asked for more. I recommend this company and will use them again when it comes time to replace our aging HVAC units.
Carolina Climate Control is a smaller local AC/Heating company that we are pleased to have discovered! We had an issue with our son's room not getting as cool as the rest of the house in the hot weather. I got four different quotes- and all providers had a different idea as to how to fix the problem. Marshall's quote was the last one, and I thought he had the right idea as to how to fix the issue, and it was one of the two more reasonably-priced quotes. It worked, and we were very pleased with his knowledge and skill. We are about to have him install a mini-split system and will review that as well once the work is completed.
- Jennifer B....
AAir Plus Heating & Air
Ryan was punctual, thorough and professional. A subsequent estimate for a dehumidifier was too high and we declined it.
- Tom T....
CGoose Creek Heating & Air
Installation went ok. Had to have boss man correct installers error. Was not impressed with this company and had a neighbor that had a horrible experience so my feelings were justified in my opinion.
- Donald B....
AAndersen Heating & Cooling
Andersen installed a whole house dehumidifier but it didn't work as advertised. After a few months of adjustments Andersen replaced the original unit with a larger unit that is working perfectly.
- Robert L....
Maxwell went above the call of duty, even replacing a light fixture in my laundry room. He will definitely be the one we call when we replace our heating and air system and our hot water heater.
- Cynthia B....
ACustom Climate Heating & Air Conditioning
This company installed our geothermal system about 4 years ago. It has been performing very well and our electricity bills reflect the energy savings of this system. The office staff (Jamie) are always very polite and accommodating; they really listen to a report of the needs of the consumer and carefully relay that information to the technicians. I have found it very easy to schedule appointments, and the technicians have always been on time. Last fall when we had a glitch in our system, they also managed to get us an emergency appointment, within one day of our contacting them. Gavin, the technician, is always willing to explain how things work and is very patient in discussing the function of this slightly different HVAC system. He is obviously very knowledgeable about HVAC systems. He has been here a few times and it is very positive to have that consistency in service. All the technicians keep the floors and work areas clean. They also discuss what has been done and when the next service should be scheduled. The company has maintenance agreements but do not "push" these on clients, which is nice. Overall, we are very pleased with the quality of products and service with Custom Climate.
- Nancy O....
AAir Plus Heating & Air
Tech came out and evaluated the unit and ducting and recommended adding a third duct direct into den. Based on that two other techs came and added the third line to even out air flow in den. Perfect now. I previously had a new unit and duct system installed in April by Air Plus. They came out and made it all good. Every room now has even temperatures. Highest recommendation and so easy to deal with. Very responsive company.
- Albert N....
ACarolina Green Energy Systems
My wife and I could not be more pleased with the great work and phenomenal customer service we've received from Carolina Green, from start to finish. We first contacted them to explore our options for encapsulation, mold testing, and moister control for our home which we purchased after it was on the market for years. Carolina Green quickly responded to our inquiry, came to our home and provided us with a thorough quote and thoroughly explained what each of our options were, what the cost was and the pros/cons for us to weigh for ourselves. Once we chose an option they were equally as fast to come out to begin the work. We really appreciated the policy of not paying until the work was 100% completed and we were 100% satisfied. They did a great job and we could almost immediately see the benefit of the work-- the humidity was down and we did not have any (new) issues with our hardwood floors which had been especially frustrating. Unfortunately, not long after they completed the work we were effected by the October floods. We were devastated that all the work that had been done was literally washed away. Once again, the folks at Carolina Green went above and beyond. Mere days after the water receded they came to replace the humidifier, help get the rest of the water out, work to prevent any mold or moisture damage, and repair of the damage. It was a huge relief have this repaired so quickly. They have been extremely understanding as we continue to work with our flood insurance, which has, again, left us with so much gratitude for how great they have been in every area of their business. We would highly recommend this company to everyone!
- Sam F....
ACarolina Green Energy Systems
They did a great job but that's not what they do best. There was a problem with the dehumidifier. They were at the house the very next day, dug in, found the problem and fixed. I tried to pay for it, they said no worries.
- John N....
AGoose Creek Heating & Air
These guys are top notch. Kiwi and Jason did most of the work, and they were two of the nicest, hardest working young men I've met in a long time. Chaz and Neil were also extremely helpful. We did incur one minor misunderstanding, but it was immediately resolved - I could not have asked for more. I recommend this company and will use them again when it comes time to replace our aging HVAC units.