Poorly. The business is disorganized, priced very high, and the work was sloppy. They did correct their errors, but it took them two more tries, and this was really basic work. Their first work crew was inept, took long lunches, and slow. It took them 4 days to do something that a qualified crew could do in a day and a half. They left cigarette butts behind and generally treated my brand new sod like a construction site instead of a yard (I had to clean up behind them every afternoon). When they were finished, they left their unused materials behind and didn't ask me to inspect the final work before they cleared out. The posts for the steps weren't plumb, the wood work was sloppy, and the siding didn't extend to the foundation. When I complained, they sent a 2nd individual who corrected some of the problems, not all. Then I complained again, and they sent a 3rd guy who finished the corrections. I spoke to Jamie Decker afterwards and told him I was generally disappointed, especially for the high price I was paying. He said he had very low margin in the job, which isn't surprising considering it took a three man crew almost four days to do a very small job wrong. When I pointed this out to him, he said he was so frustrated with his business that he was considering shutting it down - but he never offered to reduce the invoice for my troubles, and never actually apologized for the general lack of quality and reliability. It was bizarre. At that point I wasn't even sure he cared if he got paid, he was so despondent. But when he hadn't been paid in 3 days, I started getting nastygrams from his accounting software and late fees tacked on. I paid the final invoice about a week afterward, but when I complained about the late fees and reminded him that his inept crew took far longer than they should have to complete the work, he became angry and said that I was being "unprofessional" by calling his crew inept...but he admitted that they had done subpar work in the previous conversation. Strange. I didn't pay the late fees. This is the short version of the story. In reality it was a much longer ordeal, but it's not worth the time it would take to write. Would never hire this business again, and I'd be wary of giving a deposit to someone who says he's thinking about quitting.