Excellent contractor! Upon the first call to inquire about an awning for the back of my home, they were extremely helpful with all my questions and concerns. We set up a time for the consultant to visit us and he was there exactly at the time we agreed upon. After he showed us all the different types, sizes, fabrics and colors to choose from, we decided on a 17' sunsetter retractable. The consultant went over all options and we agreed upon a price that we thought was very competitive, so we ordered it. He incicated that it would be 4 to 8 weeks for installation and we were hoping for installation before 4th of July.After the initial consultant, one of their installers called and asked to stop by just to double check everything that was ordered...... everything was great. Surprise..... it only took 3 weeks...... Loebrich's called and we set up a time for installation....... Wednesday at noon. Exactly at noon on Wednesday, two men showed up ready for installation. It had to be the hottest day of the summer so far but they began immediatly and worked through the heat (I stayed in the cooler house). The job took about 3 hours and when done, everything was explained and demonstrated.I paid the guys and to my suprise......4 days later..... a thank-you card from the contractor!!!!!I'd recommend this contractor to everybody!! We love our new awning!!