Montrose Shower Valve Repair

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Reviews for Montrose Shower Valve Repair

AA J Leto & Sons Plumbing, Heating & AC
Miguel did an excellent job. He arrived on time and before starting he explained what he need to do and what it would cost. It didn't take him long to replace the faulty valve. The cost was a little on the high side, but worth it. Will definitely hire this company again.
- Ray T....
BPetcosky & Sons Plumbing Heating & A/C Inc
Took longer than expected but the price was exactly as quoted. Petcosky was able to make an appointment on very short notice and did a good job.
- David K....
BPetcosky & Sons Plumbing Heating & A/C Inc
I had called and scheduled a service call for 1. a leaky faucet in bathroom 2. changing shower knob  As soon as plumber arrived I showed him the shower knob/valve that i had bought and wanted replaced. He said the service paperwork had just said that it was a shower knob not the whole valve that needed to be replaced. He said it was a much bigger job than the paper work indicated and would take 3 to 4 hours. Also said that since I had bought my own knob and valve that they would not guarantee the work if the shower started leaking. And he said this would be $105/ hour and involve buying another $75 part from them. I had been told none of this over the phone. At this point, I said I was not sure I wanted to do all shower knob project as no one had explained the time and cost involved. I asked if he could just fix the leaky faucet. He looked at the faucet and asked if I had the "paper work" for the faucet. Given that I bought this house 10 years ago and the faucet was installed by previous owners, i had no paperwork. He said that they don't normally carry the part for this brand. He said he was going to have to take a picture of the faucet and go back to the office to look up the paper work and order the part.  I asked why someone had just not asked me what the make of the faucet was over the phone or asked me to send them a picture. He said this had nothing to do with him but maybe that would have been a good idea.   At this point, I called the office and asked to speak to an owner. I spoke with Justin who was pleasant. Regarding the leaky faucet, he told me they don't necessarily ask people more questions or ask people to send pictures because they have some older clients that wouldn't know. Although frankly, I told him this would have saved me a lot of time and money. Regarding the shower knob he told me it was my fault because I had not mentioned that the shower valve too had to be replaced. Keep in mind that no one asked me if it was just the knob or also the valve. He did say he would talk to the women who answer the phone and he said I would not be charged for this service call.  After getting off the phone with him, the service technician was able to fix the leaky faucet after all (he found the part after telling me he didn't have it) and for a simple leaky faucet and an entire wasted morning I was charged $179 which seemed high. Also, did not seem in line with Justin telling me I was not going to be charged a service call. But frankly I paid it just to have the entire unpleasant episode over
- Melissa H....

Plumbing in Montrose

Angie's List : Local Reviews : Plumbing : PA : Montrose : Montrose Plumbers : Montrose Shower Valve Repair
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Award 2018Super Service Award
Recent Review: Miguel did an excellent job. He arrived on time and before starting he explained what he need to do and what it would cost. It didn't take him long to replace the faulty valve. The cost was a little on the high side, but worth it. Will definitely hire this company again.
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Business Description: Hines Plumbing Heating & AC is a locally owned and operated business. Mailing address: PO Box 82 Marathon, NY 13803.
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Recent Review: Took longer than expected but the price was exactly as quoted. Petcosky was able to make an appointment on very short notice and did a good job.