Brad (the owner of Creative Fence) is awesome! He is not only courteous, professional, punctual, responsive, but also does EXCELLENT work. My neighbors had their fence installed with him, and that was the second house they had him do the work (they had him install the fence in their previous home also). I saw the fence, and it looked great, so I went with Creative Fence, even though their price was a bit higher than others (not much higher). You get what you pay for!! My project was very large, it included landscape, hardscape, lighting, spa, boulders, and the fence. I had to work with 4 different companies, Creative Fence being one of them. Even though I spent less money in Brad's part of the job (when compared to other parts), he was the one that gave me the most attention overall, and took care to make sure my fence would be properly installed and that I would be happy at the end. There were some issues with the original design (mistakes that one of the other companies I was working with actually made), and also some problems with the grading (caused also by the other company). But Brad worked around everything and resolved everything for me. At the end I was VERY happy. He was here HIMSELF digging to fix the grading issues left by the other company, together with his two guys that were working on my project. I highly recommend. I trust him and I trust his work. By the way, his administrative assistant (Kay) is so helpful, and so polite and nice. Every time I called she was always very patient and helpful. At the end I was very happy overall. Creative Fence is worth every cent..