Arrived on time, very polite and professional. This was the second time I have used them. I had a very old dresser that I need removed, How my apartment door is situated, it is a tough to move large items in or out, the movers I used had a hard time many years ago getting the dresser in. The 1-800-GOT-JUNK guys made it look easy. They had it out with in less the 3 minutes, and did so with out any damaged to my foryer walls or the wall in the hallway outside my apartment door. they also move quickly, swiftly and carefully to remove my other items. I will be calling them again in the fall, when I am done my spring cleaning to haul more items away. It is also nice to know they dispose of the items properly or recycle or donate them (if in good condition) Maybe they need to start a new business call 1-800-MOVERS If they have service like this to remove Junk, they would be great at the moving business. :) They price point is always worth it for the service you get and they will give you the estimate prior to touching anything. Once you give them on OK, it is full, quick and careful and respectful speed ahead.