Recent Review: They were excellent. They were way better than I anticipated. They were in and out in an hour and they did a nice job. The particular aspect about my experience with them that I like was the fact that their work was clean.
Recent Review: I called Len up on Monday, October 23, 2017 and explained what I thought I needed. He said he would be working near me on Tuesday October 24th and could come and take a look around noon. He showed up right on time and explained the tiles were loose and needed more than re-grouting. He explained that more than likely something was wrong with the floor under the tile. He would know more when he took up the tiles. We agreed upon a price and he said they could do the job Wednesday morning, October 25th. Len and Bill showed up at 8:30 Wednesday morning and when he popped up 3 floor tiles he found that the cement board floor needed to be screwed down better. They secured the floor with the proper screws, re-cemented the tiles, and re-grouted with a matching grout. They also put a sealer in the grout to help protect the floor and keep it clean. They were extremely clean and efficient and completed the job in 3 1/2 hrs. I would definitely use VIP Grout & Tile Concepts again.
Recent Review: Jim and his son were very pleasant and professional. I originally called and left a message and Jim returned my call in an hour and gave me an estimate over the phone. I was able to get an appointment in a week. When he arrived, I wanted additional areas cleaned and that was no problem. The had plastic protectors they put against wall corners to protect the paint from the hose. They left me with plastic booties to use until the carpet was dry the next day as well as a bottle of spot cleaner. I will use them again.
Recent Review: We had a new kitchen floor (travertine) installed in August. I was extremely unhappy by the appearance of the floor. Both the contractor and the company that sold the travertine said that the appearance of the floor was common to travertine. Another concern that I had was the quality of both the grouting and sealing. My research on the internet led me to Classic Marble and Pat Staples. I was impressed by Pat from our 1st conversation. She was knowledgeable, honest, and sincere. Pat understood my concern and was very honest about the "look" of travertine.Since I continued to be very concerned about the floor, I asked Pat to look at it and tell me what, if anything, could be done. Pat's visit was informative and she was very specific about what could be done. I decided to contract with Pat, and it was the best decision that I made. i now have a floor that is not marked with excess grout and that has an excellent sealer. In addition, Pat is a wonderful resource. It was my pleasure to work with her.
Business Description: "Unsurpassed customer satisfaction since 1991!" Enjoy the look of a thoroughly clean home or business with services from Clean Concepts of West Chester, Pennsylvania. We specialize in eco-friendly Oriental rug, carpet, and upholstery cleaning that effectively removes dirt, stains, and odors. We also perform ultrasonic mini-blind cleaning, tile/grout cleaning.
Business Description: We use all natural and eco-friendly products with microfiber rags and dustmops. We carpet clean and steam clean with a steam cleaning machine, and only use the finest equipment for carpets. I also provide housecleaning and I use all natural products and organic materials whenever possible . I have been in business for 23 years and take pride in my work. Call us today to schedule a cleaning!
Recent Review: Andrew was a pleasure to work with. He is very courteous and took went the extra mile to ensure that I knew the ins and outs of all the projects that I asked him to complete. The last thing he is looking to do is squeeze a few bucks out of his customers. To illustrate, he wasn't satisfied after steam-cleaning and scrubbing our master shower as he was not able to completely remove the efflorescence mineral deposits off our shower floor (something that I've read up on is nearly impossible to do). Instead of just charging me what the original quote was, he knocked off some money, though I told him he didn't have to. Hoping that all my new caulk and grout holds up for a long time, but when they eventually do need a touch up, I'll be calling Andrew.
Andrew was a pleasure to work with. He is very courteous and took went the extra mile to ensure that I knew the ins and outs of all the projects that I asked him to complete. The last thing he is looking to do is squeeze a few bucks out of his customers. To illustrate, he wasn't satisfied after steam-cleaning and scrubbing our master shower as he was not able to completely remove the efflorescence mineral deposits off our shower floor (something that I've read up on is nearly impossible to do). Instead of just charging me what the original quote was, he knocked off some money, though I told him he didn't have to. Hoping that all my new caulk and grout holds up for a long time, but when they eventually do need a touch up, I'll be calling Andrew.
- Allison R....
ADM Cleaning Inc.
The 2 gentlemen who did the work were prompt and professional. They agreed to do the shower walls even though the deal was apparently for floor grout only because we had much less grout to clean than the offer covered. I was satisfied with their work and wold use them again if the need arose.
- Joan R....
ATruCare carpet & upholstery
I put out a call on FB to find someone to clean my ceramic tiles. The moment Art arrived, I immediately felt at ease. His genuine personality makes you feel like it's a friend helping you out instead of a stranger you've invited into your home. He gave me a very fair estimate and explained the entire process to me. I was initially so impressed with him, I asked him on the spot for an estimate to clean my carpets, which I had not planned. I was utterly shocked by how clean he got my floors and carpets. We have three small children and three pets. That's a lot of soiling. Art and his company made me feel like a new person with a clean floor to walk on! I am not only planning on hiring them again, I already did!
- Bonnie W....
ANaturally Kleen Inc
It was fine. I thought they did a pretty good job. They did a good job cleaning the tile and the grout. They're not going to be able to get out deep mildew. That's going to require actual removal of the grout and re-grouting.
- John W....
He cleaned the tile and grout. He did not repair the grout which is also what I wanted. He did
- Leslie F....
AThe Grout Man LLC
To say that the work done was excellent would be an understatement. For both the estimate, and the work done, Rob was outstanding. He reviewed the bathroom and informed us that it would NOT be cost effective to re-grout or to clean/seal. It would be better to replace (and he doesn't do floors!!!!). To do what we wanted was going to be cost prohibitive. The Groutman arrived a bit late BUT called an hour earlier to inform us (great communication). Courteous AND Professional every step of the way. He explained each and every step and included us in the process showing us several alternatives that we could choose from. The work is done BY HAND!!!!! This is NOT a spray and mop type sealer. Rob spent about 4 hours just on the kitchen floor, sealing the grout by HAND with a paintbrush and a steady hand!! It was mesmerizing watching him work. You actually wouldn't even know he was there except for the fact that you could not walk on the tiles. He did the same to the half-bath and the foyer and included it at NO EXTRA COST!!! Due to health issues, my wife and I were unable to be as responsive to him as we normally would be with any service provider, but the GroutMan worked through and through flawlessly until the work was done. This review has been written and posted 5 days after the work was completed to ensure the the review would complement the actual completion and curing of the job done. The floors have been washed and cleaned and it looks as if new tile had been installed.
- Eldwin G....
ARent A Tile Man
The process went well from start to finish. I was impressed with the quality of work and the care and time Mr Gallagher took in completing the job. I was also impressed with the fact that he returned calls and kept in communication with me as his work schedule changed due to unforeseen circumstances. I would recommend him to anyone.
- Michael P....
AJack Fritz Tile & Marble
Had a leaking tile shower and reached out to Jack to repair the grout work. He was super nice and professional. Got the work done quickly for a reasonable price.
- Bryan M....
AJC Remodeling Inc
EXCELLENT WORK. THE BATHROOM LOOKS BRAND NEW. ARRIVED ON TIME. FINISHED THE JOB ON TIME AND CLEANED UP AREA.
- Joan M....
The results are truly amazing! The floor looks brand new! Andrew was professional, courteous, and did a wonderful job. I'm so impressed with the result.