I could not be happier with this experience, from the communication and all dealings with Jonathan to the timeliness and quality of the work. We've had a lot of interactions with various contractors over the years from doing a complete gut job on our house. From that, I've generally come to expect that responses take quite a while, I end up having to be the one to stay on time of communication, and timetables are almost always longer than promised. My experience with Jonathan and his crew could not have been more different. Jonathan replied immediately to my initial inquiry on Angie's list. He then followed up early the next week- when he said he would- to be sure he could visit the property. He sent a quote right after, and let me take time to reply. I really appreciated that Jonathan was professional in his communication, but not pushy. Once we decided to go with him, he was willing to squeeze us into the schedule since we were in a bit of a hurry to get this done. I sent the deposit on a Tuesday, his guys were there by Friday to powerwash, painted on Monday, and everything was done by the time we got there on Thursday. He, his foreman Felix, and co-foreman Connie met us on Friday to be sure we were happy. There was one segment that hadn't been painted that I thought we had discussed, and I fully expected to have to haggle at worst, or at best, wait a week for the guys to come back. But, no- not only was there no haggling, Felix and Connie grabbed their brushes and took care of it right then while Jonathan and I wrapped up. Talk about customer service!! I was managing this project from 2 hours away, so I couldn't be on site while work was being done, but Jonathan's professionalism and prompt communication gave me confidence & peace of mind. I would highly recommend Jonathan and his crew to anyone looking to have a top-notch, worry-free experience.