Recent Review: Our old kitchen sink had a slow drip, and Delta faucets had shipped the necessary parts to repair the faucet. However, my husband was unable to remove the old faucet without twisting and breaking the copper pipe. There was too much rust. So we looked on Angie's list. We live out in the country, far from the cities, and 3 of the listed plumbers said they wouldn't drive this far. We called Carl Kasavage and Sons; they promised to come the next day, and to call before they came. They did call, and were here mid-morning. However, they were also unable to remove the old faucet without breaking the pipe. My husband shut off the water to the house, and the plumbers cut out the old faucet. We were looking on the Internet for a replacement faucet set. The only option was for Lowe's to ship one, to arrive in 3-4 days. The plumber got on our phone (we have no cell phone signal in our area) and called several plumbing supply places, to see if anyone had the faucet I wanted. No luck. So he suggested calling Lowe's, that sometimes their internet inventory wasn't up to date. I called Lowe's, he spoke with the clerk there, and indeed, they did have one faucet set in stock. I drove to Lowe's (a 2-hour round trip) to buy the faucet. The two plumbers took a lunch break, and drove around the countryside. They didn't charge us for the wasted time, or for a second service call. They installed the new faucet set, and it works wonderfully. They were both polite, professional, and friendly. I will call them again, if we need a plumber.