It is very difficult to get contractors to perform work in the area that I live. It is about 30 minutes out of town, in a rather remote area. I am used to either being rejected, or simply not having any service providers in my area. For instance, Service Magic's assistance resulted in no contractors able to perform the work. Jardine's is one of several businesses that I contacted to get a quote on painting/treating my house and deck. It took me some time (weeks) to get the quotes from the other places. David Jardine came out and conducted an initial assessment within hours of me contacting him and I had a written estimate via email within 24 hours. I asked him to break the quote down, giving me the option of doing either just the house or deck or combining them both. He did this, offering a reasonable discount if I had him do both the projects. Once I perused the estimate a bit, I called him to ensure he was including the work on the gates, steps, and deck boards in the estimate. He immediately came to my house again so that we could survey the work together to ensure we had a common operating picture. He brought his foreman with him. Both were professional and helpful in assisting me in choosing the products to be used and finalizing the work to be performed. This led to me requesting that Jardine's also treat my fence, which they agreed to. We set a time for David to come to the house with the contract for me to sign. David was right on time and was very patient in answering all of my questions. He brought with him a copy of Jardine's 4 year warranty and his state license. Per our agreement, I paid him 1/3 up front and asked that he get started as soon as possible. He and his crew started work the very next day. Over the next couple of weeks, they stripped/pressure washed the house and deck, carefully moving everything out of the way. They replaced the deck boards, steps and gates as previously quoted. It all looks great! David arranged a meeting with me on the last day to jointly inspect the work, at which time I paid him the rest of what he was owed. All in all, it went down perfectly. I will definitely use them again.