Background: I picked the wrong type duct cleaing service. Subsequently I have learned tthere are two main types of duct cleaning services... and I have found they are not equal in their cleaning ability. The first type uses a truck mounted large industrial-sized vacuum that is attached to the heating system with large flexible fabric 'hoses" and sucks large volumes of air through the ducts simultaneously as a pneumatic "beater / flailing wand" is manually threaded by the operator though the ducts to loosen dust and debris contained within the ducts. The wand is flexible and snakes around bends and right angle corners in the ducts. The loosened dirt is then rapidly drawn out of the duct and into the vacuum bag filters in the truck. All the vacuum machinery remains outdoors in the street or your driveway. I've heard this referred to as a "negative pressure" type duct cleaning system. This system requires somewhat more time to set up and a sizeable investment in equipment. This is the type cleaning system I assumed would be used... but wasn't. It was my fault that I was not aware that other types of duct cleaning systems existed... and therefore did not verify what type system that would be used on my job. It turns out the second type duct cleaning system is one that uses a rotating brush mounted on the end of long hose attached to a man-portable vacuum cart that is wheeled into and through your home (about the size of a patio barbeque). The grills on your home's heating outlets and return air inlets are removed and the hose with rotating brush on the end is inserted into each outlet and inlet by the operator. The hose is then pushed as far down each duct as the hose length will allow (usually 30' to 35' for the 40' hoses commonly used). The hose typically does not go around right angle bends. The vacuum hose then sucks up dust and debris loosened by the rotating brush... but only for duct lengths not exceeding the hose access length. I've heard this referred to as a "roto-brush" type duct cleaning system. This system requires much less time to set up...a much much smaller investment in equipment and can easily be transported in the back of a family SUV. This is the type of duct cleaning system that was used on my job... but I wasn't expecting. Again, this was my problem that I did not verify the type of system to be used. Aegis used a roto-brush system which didn't have a vacuum hose length adequate to access the full length of my home's ducts as it turns out. I was not told of this situation... and the operators themselves may not have been aware of it... although they should have been. I believe they said their hose was 40' long. Unknown to me... but discovered a week or so later... large lengths (at least 6' to 8') of my ducts were not cleaned at all due to inadeqate hose length and/or inability to negotiate around duct bends. Also I found that remaining dust and debris was still visable through the open outlet & inlet ducts immediately upon "completion" of the cleaning job. I called this to the attention of the operator (while he was still on site)... who then re-cleaned these duct spaces. This made me wonder what else hadn't been cleaned adequately. I later found out. Although the two operators turning up to do the job were polite and accommodating... they did not impress me as being very professional. Hip-hop shorts, raggedy T-shirts and flip-flops did not strike me as appropriate dress for a professional service coming into a person's home. They arrived in an unmarked personal SUV with out-of-state plates (Calif. I think) with the roto-brush machine loaded in the back. After being on the job site for a few minutes...one of the two operators said he had a headache and needed to go to a drug store to get some aspirin. He didn't return until the job was nearly completed by the second operator in a little over an hour or so. Their job price was about half of what I have paid in the past for professional duct cleaning by a contractor using a negative pressure duct cleaning system. I mistakenly assumed I would be getting the same type service... but at half the price. My error. In the future I will only engage contractors using the negative pressure type system and specializing in duct cleaning. To me it's worth the added price given the better results I've experience with negative pressure vacuum systems. For those homeowners having duct work compatible with a roto-brush cleaning system (shorter staight duct runs, no sharp duct bends, visibility allowing verification the cleaning has been done adequately, etc.)... I would check out several contractors before selecting one... to find one that is conscientious, professional and effective. I did not follow-up with the contractor to complain or request a re-cleaning. I figured it would not be worth the effort given the nature of their roto-brush system and the hose lengths of their vacuum. I simply manually vacuumed out the uncleaned sections of duct work myself as best I could... when I later had the furnace taken apart for unrelated repairs. But, all things considered... I personally will not use Aegis again.
- Tad H....
ARise & Shine Cleaning Service
We have been using Rise and Shine for the past several months to clean our home on a bi-weekly basis. They are always on time, professional, and do exactly the things that we have requested. I would highly recommend this company.
- Marian L....
AMaid To Shine Cleaning LLC
Josie does a terrific job each time she comes to our home. She is very professional and always upbeat! She is meticulous with her cleaning and always accommodating to the needs that arise on the day she cleans. Whitney, (in the office) does a super job with scheduling and answering any questions.
- Nan A....
AMaid Organic PDX
The deal I purchased was for 2 cleaners for 2 hours. The owner of the company came as well, to supervise the 2 cleaners (one was fairly new), and to meet me, since I was a new customer. She cleaned right along with her staff, chatting with me while she did so, which was very pleasant. This company uses all organic cleaning products, so my apartment didn't smell like a bunch of chemicals when they were done, as regular products sometimes do. Since I had recently moved in, I still had some unpacked boxes scattered around (some heavy), which they easily moved into order to be able to clean under them. They had no problem with the fact that my dog was there while they were cleaning, which I appreciated. Their cleaning was very thorough, and everything looked great after they left. I would definitely use Maid Organic again.
- Ilene S....
ARosa Avila Housecleaner
I have used Rosa for years now and am always so happy with the above and beyond job she does when cleaning my home. Her attention to detail is awesome and she always checks in if she is unsure about what needs to happen. She is a wonderful person and I am so thankful to have found her, I trust her completely and highly recommend!
- Veronica P....
AFaithful Cleaning Service Inc
Pleasant to deal with, professional! Showed up when promised to, got right to work cleaning my home (3100+ two story). We had a few so called "cleaning company's" come in before Donna and crew. Here it is simple and sweet and you've heard it a 1000 times You Get What You Pay For....... I think a lot of people figure they'll open a cleaning company cause anybody can clean right? Not the case, there's a BIG difference when pros do it with the right equipment and cleaning products. We went ahead and hired this company to do weekly maintenance cleanings. It's not cheap but when you figure your time and the simple relief knowing the house cleaning is getting done and not backing up on the to-do list the value is obvious. Not just surface cleaning... The nook and cranny kind of cleaning.
- Ti S....
AMaid To Shine Cleaning LLC
I have been a customer of Maid to Shine for about 2 years now. Hayleigh is the person who cleans our house. She is punctual and hard working. When I am at home with my kids (1 and 3), she is very mindful of their naps. She is also very kind to them. We have had an excellent experience!
- Julie &....
AMaid To Shine Cleaning LLC
Yelena was amazing! She is always so professional and courteous. I really appreciate her responsiveness and flexibility.
- Tammy M....
Our Maids are friendly, fast and efficient. We have them come once per month and they always do a good job (if the "house junk" is put away). If i'm late on picking up. I just stow stuff in a box and sort it afterwards. I fully recommend them.
- Peter M....
AA Plus G Clean
I've used numerous housecleaning companies in the past and A plus G has been the best. I can't believe how well they did and they cleaned every little nook and cranny! It was great coming home to a beautifully clean house!
Business Description: We clean homes and offices in the Portland area. Our team has years of experience providing reliable cleaning services. We always use environmentally responsible products, and can use completely biodegradable products upon request.
Recent Review: Carla and her crew have been doing cleanings for me every 2 weeks for over a year. They also did a move out clean for me last year and it was excellent. They are always professional and hard working. I feel comfortable leaving them alone in my house to clean while I run errands or do yard work. It's great to get some errands done and come home to a clean house and a perfectly made bed!
Business Description: Having a clean home not only makes you feel good about yourself, but shows others how much you care about your home and the health of the people within it. Your carpet is one of your biggest home investments and the biggest factor affecting air quality in your home. Regular vacuuming routines followed by routine professional cleaning greatly improves the air quality within your home or office. Your carpet, just like any air filter in your home will reach a point where it will become full and require service. Without treatment you are allowing them to become saturated with allergens and bacteria that with spread throughout the home.
Business Description: Mr. Maid is a small local business. Our Technicians work in teams of two with multiple service qualifications. "One call and we do it all". Pricing varies depending on the type of service and equipment required. Deep discounts for multiple services performed on the same day. Visit us on the web at www.mistermaid.com to see additional information. Thank you.
Business Description: Bridgetown Janitorial is an emerging cleaning company in the North Portland area. We clean homes and offices, as well as large scale commercial buildings. We take pride in providing excellent portland janitorial services. Satisfaction Guaranteed
Recent Review: The company is courteous, consistent, fair-priced, and are very responsive to customer feedback and requests. When I first started service with them, they were very thorough with their assessment, asking a lot of questions related to everything from treatment of pets (keep indoors, etc) to what will be expected of them. They have done a great job ever since. I am very pleased with their services and really enjoy coming home to a clean house!
Business Description: Our goal is to better the lives of busy individuals through easing workloads. Our clients love our service because we offer a total package. Since we can assist or oversee all aspects of peoples lives, we save people the hassle of having to coordinate with many services. We have been in business since 2008 and have worked for a multitude or clients and have performed tasks ranging from cleaning houses on a regular basis, picking up dry cleaning, packing up a mansion to driving all the way to the beach to pick up a pair of keys. Our service is very flexible and customizable because life itself is unpredictable and unstructured.