Newcastle Pool Remodeling

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Award 2019Super Service Award
Recent Review: Very knowledgeable of what needed to be done. Fixed a shabby job from another pool company. Work was done fast and the right way. Highly recommend Brad’s swimming pools!!!!
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Recent Review: They did a great job and we will use them again this fall to close the pool.
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Business Description: Vinyl In-ground Swimming Pool and Above Ground sales and Installation and Service Midwest Pools has over 60 Years of experience within our crews when it come to installing Above Ground and Vinyl In-ground Pools .At Midwest Pools, we take pride in country and workmanship we proudly stand behind our work with a 1 Year workmanship warranty. I will guarantee you, we will exemplify the absolute best customer service you have seen from a contractor, our goal is to give the customer the best experience we possibly can. I only sale the best products from our pools to our pool equipment. We service all of Oklahoma, Kansas, Missouri, Arkansas, Texas. We also offer Swimming Pool Services.
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Award 2019Super Service Award
Recent Review: A foreman and crew worked everyday (except Sunday). The work got completed within estimated time frame. The pool is beautiful.  
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Recent Review: Wow - So I the first person I had come look at my pool thought I might have a leak in my main drain line and assumed we would have to bust through the side of the concrete pool to repair. This sounded expensive...... Then American Leak Detectors comes over and checks it out. AWESOME! The team showed up on time (appointments are given for half hour time frames i.e. the team will arrive between 8:30 and 9am) and quickly got to work. They asked lots of questions first to identify why I had called. I explained how my pool was losing water, especially during the winter when the pump was off and the cover was on. I explained exactly where the water line was on the bottom of the pool. 20 minutes later they tell me I have a and quot;Mud Ringand quot; I look confused and ask what that is. They explain it to me. The bottom drain which is made of PVC has lost the watertight seal that connects it to the concrete bottom of the pool. I look horrified and ask how much that is going to cost to fix as I imagine a jack hammer. He says $25.00 and it will take me about 5 minutes. SERIOUSLY? Yes! He mixed up some swimming pool putty, swims to the bottom of the pool and seals the bottom drain, gives me instructions to leave the pump off for 24 hours and I should be fine. I nearly hugged him (but don't tell him that). Bottom line, I had no idea. They could have said anything was wrong and I would have paid $$$ to fix it. I got a $25.00 repair at the same time as the inspection and I will absolutely use them next time. Customer for LIFE!
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Business Description: Full retail services for swimming pool supplies and parts, outdoor furniture, and gift items for the patio. Service available for swimming pool equipment repairs and pool cleaning.
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Business Description: LOCATED: S.W. Corner of East Hwy.152 and Castle Rock Lane. (2 blocks WEST of Mustang Police Dept.) Retail Store: Swimming Pool Dealer, Complete Line of Swimming Pool Related Products and Services. 30 Years Experience in the Swimming Pool Industry. Family/Locally Owned and Operated by Anita Mullis
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Business Description: Quality vinyl liner replacements for in-ground swimming pools.
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Recent Review: I bought a Loop-Loc pool cover from Chet in Oct 2017 and had a great experience. His assessment and estimate were done with honesty and professionalism, and I was impressed that the custom cover arrived when he said it would and immediately installed. In addition, his willingness to provide free pool advice was unexpected and much appreciated. Will I call him again? Yes I will.
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Recent Review: The work performed by Spartan Pools greatly exceeded our expectations. We are very happy with the finished project. We love our pool and fire pit! I would not hesitate to call Sam and his crew for other projects!

Reviews in Newcastle for Pool Remodeling

ACardinal Aquatech Pools
Excellent response and follow up on initial inquiry. The owner David and the counter manager Rob were very helpful in securing lights for my 1970 vintage swimming pool
- Dan C....
FAqua Haven
Did not deliver product on time, was over 1 mo. late, parts were missing, no action form company to replace just voicemail, installers left dirt and cardboard containers all over the yard. Do Not Use would not recommend them or hire them again.
- Richard R....
AA-PRO SERVICES
I bought a Loop-Loc pool cover from Chet in Oct 2017 and had a great experience. His assessment and estimate were done with honesty and professionalism, and I was impressed that the custom cover arrived when he said it would and immediately installed. In addition, his willingness to provide free pool advice was unexpected and much appreciated. Will I call him again? Yes I will.
- Kelly C....
DCaribbean Pool Plastering and Tile
The plaster job was completed at the end of April. .Weeks later it started getting streaks in the plaster. Now six months later we are having more problems with the plaster. It looks like dirt at the bottom of the pool in the deep end. Brushing does not make it disappear. I asked my contractor to call and have Caribbean Pool and Plaster come out and check the plaster wok due to this problem. I never got anywhere with him. He never seemed to make an appointment for us. I called Mr. Garcia at Caribbean Pool and Plaster four months ago about the streaks. He said that he was going on vacation and he would get back to me when he got back. That never happened. I have called repeatedly and get only a voice mail. I have left many messages and never have had a phone call returned. On two occasions when I finally reached him directly, he made appointments to come out to look at the pool and then never showed up. The last appointment he made to come out was four days ago. He never showed up again. I called him the day of the last appointment and also sent a text to find out if he was still coming because we were waiting for him. He did not respond. I have tried two more times to contact him and now his voice mail is full.
- Geri K....
APool Doctor of Oklahoma City
The pool was closed incorrectly by someone else last year and was in pretty bad shape. The Pool Doctor worked diligently to get the pool clean.
- Patricia W....
FQuiescent Aquatics
Mr. Bevill used excuse after excuse and failed to complete the contract.  Mr. Bevill used the weather as an excuse, and then claimed he ran out of money, despite being paid on the majority of the contract.  We were eventually forced to fire Mr. Bevill and have a competent contractor finish the job.
- Eli H....
APleasant Pools and Spas
My Honest Review. Great Company, small issues..No Pool Company is perfect. I also had a Pleasant Pool installed late last summer/fall of 2011. It is Beautiful!! I am Very happy with the final product and we are enjoying our swim. Cracking in the deck was my issue. In fairness, the pour occurred in the hottest time. There were no expansion joints at one of the skimmers, so.... cracks occurred. The other skimmer has a severe crack that routed around the expansion joint. Yes, concrete cracks. Although, it cracked within two weeks of the pour. I wanted a base of crushed limestone instead of sand. (Never had concrete crack on limestone base.) They don't use it. They have said that they will repair the cracks sometime. I do believe them. May take awhile, but they will help you. Pleasant pools has never done me wrong. If it is urgent, they will also respond. You should supervise installation yourself if you have time. I have known this company since 1997.They helped me Greatly when I lived at another location with the painful Blue Haven Pool I had put in. Stay away from BH. Anyway, all said and done, they perform above and beyond. pleasant did a GREAT job and they continue to assist if I have problems. Constructive Criticism: 1. To save customer crack complaints in the future, use crushed limestone as your base for the deck.  2. Better Supervision. The entire Staff is Fantastic!! I highly recommend Pleasant Pools
- Bob R....
FBLACK GOLD POOLS
In Jul 07, we signed a contract with Black Gold Pools We had some permit issues (we were told that they would handle the permits, but we had to do it), so the work was started approximately 24 Sept. 07. The wrong chlorinator was delivered and we were told the correct one would be installed the following week. We have been trying for weeks to get someone at the company to return our calls and let us know when the pool will be finished. The contract says that 90% of the pool cost must be paid after the pool is in the ground. Apparently, once Black Gold Pools gets the big money they don't feel it necessary to respond to customers. We were told it would be complete within 2 weeks, their website says 3-12 days. It's been over 7 weeks since the pool was put it and it still isn't finished. We have not heard from the pool contractor in over 7 weeks. We have found this company to be totally unresponsive. This has been one of the most frustrating and negative experiences we have ever had.
- Elizabeth H....
ASpartan Pools and Ponds
The work performed by Spartan Pools greatly exceeded our expectations. We are very happy with the finished project. We love our pool and fire pit! I would not hesitate to call Sam and his crew for other projects!
- Pam S....
ABob Biggers Pool Plastering
Bob's estimate of $4200 was much less than the two other estimates I received ($9000 and $6000), so I was a little apprehensive. However, I saw that he was a registered plasterer with 3M and he plasters pools for a local pool company so I figured it was worth the risk. Bob's guys showed up one day to prepare the surface, and plastered the pool the next day. The pool looks great, and while I have a few very minor complaints, I feel the $2000 to $5000 savings was well worth it. I would use Bob again if I need this service in the future.
- Louis W....